101 customer support remote jobs at 75 companies in San Jose, CA
2w
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Customer Support Specialist
United States or Canada or India or Luxembourg or United Kingdom or San Francisco or New York City or Mumbai or Bangalore
$60k-$70k/yr RemoteFull Time
2+ YOE2+ years relevant experience, bachelor's preferred; strong written/verbal communication, troubleshooting, technical aptitude, and time management; ability to learn software and support B2B customers.
4d
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Customer Support Specialist, Time Off Support
Nevada or California or New Mexico or Colorado or El Paso or Arizona or Utah or Washington or Oregon or Los Angeles or Idaho or Montana or Wyoming or San Francisco
$22-$23/hr RemoteFull Time
1+ YOEBachelor's degree, 1–4 years of SaaS customer support experience, product troubleshooting and problem-solving skills, strong time management, and excellent written and verbal English communication.
CRM, SaaS, Slack, Microsoft 365
1mo
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Remote Chat & Email Support Representative
San Jose, California, United States
RemoteFull Time
Proven customer support experience with strong written communication, problem-solving, time-management, CRM proficiency, and ability to work independently in a remote home environment with high-speed internet.
CRM
1mo
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Associate Customer Support Specialist
San Francisco or New York City or United States
$55k-$65k/yr RemoteFull Time
0+ YOE0–2 years customer-facing experience; ability to ramp quickly on complex SaaS products; proficiency with help desk/ticketing systems; strong communication and troubleshooting skills.
Pylon, Zendesk, Intercom, Front
1mo
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Customer Support Systems & Analytics Lead
San Francisco or New York City or Portland or United States or Canada
$139k-$193k/yr RemoteFull Time
5+ YOE5+ years in data/BI or systems analyst roles; Zendesk admin experience; fluency in SQL; experience with BI tools (Omni, Metabase); strong analytical, communication, and cross-functional collaboration skills.
Zendesk, Zendesk Analytics, AI Agent, SQL, Omni, Metabase, Intercom, Guru, Rippit, MaestroQA
3w
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Customer Operations Coordinator, Support
San Francisco, California, United States
$65k-$80k/yr RemoteFull Time
1+ YOE1+ year support/operations experience, familiarity with web/SaaS platforms, willingness to learn SQL/REST APIs, strong written communication, organized and detail-oriented.
Canvas EMR, FHIR API, SQL, REST APIs, Slack, Plugin SDK
3d
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Remote Customer Service Representative (Mandarin Required)
San Jose, California, United States
$20-$25/hr RemoteFull Time, Contract
Customer service or education support experience desired; requires Mandarin fluency and English communication, strong problem-solving, organization, empathy, multitasking, and comfort with communication tools and internal systems.
communication tools, internal systems
2mo
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Customer Service Representative (Asia Remote - Thai Speaker)
Thailand or Asia or London or New York City or San Francisco or Palma de Mallorca or Casablanca
RemoteFull Time
3+ YOE3+ years customer service experience (travel/hospitality/emergency support preferred). Must speak Business English and Thai, handle escalations, multitask under pressure, and be proficient with Microsoft Office and customer service tools.
Microsoft Office
2d
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Client Support Specialist
United States or San Francisco or New York City or Los Angeles or Boston or Seattle or Washington or San Diego or Chicago or Austin or Dallas or Portland or Denver or Philadelphia or Baltimore or Sacramento or Minneapolis or Miami or Atlanta or Phoenix or Orlando or Las Vegas or Salt Lake City or Madison or Birmingham or San Antonio or Spokane or Toronto
$18-$28/hr RemoteFull Time
2+ YOE2+ years in client or customer support; strong communication, organization, accuracy, troubleshooting, flexibility, process improvement, and familiarity with customer support tools.
LiveChat, HubSpot
2w
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Customer Support and Business Development Specialist I
Phoenix or Dallas or San Francisco or Denver or Houston or Austin or Las Vegas or Portland or Kent or City of Industry
$70k-$85k/yr RemoteFull Time
2+ YOE2–3 years relevant experience, strong OS and mobile knowledge, excellent communication, valid passport and driver’s license, ability to lift 50 lbs, travel up to 50%.
Microsoft Operating Systems, iOS, Android, IP connected telephone system
6d
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Utility Sales Support
North Carolina or District of Columbia or Hackensack or Minnesota or Hackettstown or South Dakota or Birmingham or Burlington or Sugar Land or Bartlesville or Savannah or Arizona or Fort Smith or Athens or Louisville or Cedar Knolls or Courtland or Redmond or Bennettsville or Iowa or Puerto Rico or Stevens Point or Portland or Indiana or New Mexico or Louisiana or Lewiston or DeRidder or Pine Bluff or Skowhegan or Prattville or Wisconsin or Nekoosa or New Jersey or Liberal or Massachusetts or Yarmouth or Auburn Hills or Carson or Danbury or Ormond Beach or Quincy or American Samoa or Belton or Deer Park or Wyoming or Wickliffe or Concord or Lewisburg or Mount Juliet or Albany or Jefferson City or Kentucky or Ozark or Napa or Ohio or Chattanooga or Auburn or Hawesville or Nevada or United States Outlying Islands or Athens or La Palma or Wisconsin Rapids or McGehee or Nashville or Richland or Staten Island or Marion or Evansville or Schertz or Morristown or Rhode Island or North Brunswick or Byhalia or Hawaii or Utah or Saint Francisville or Illinois or Rome or Michigan or Windsor or Florence or Northern Mariana Islands or Houston or Layton or Seattle or Calhoun or West Virginia or Idaho or Colstrip or Crystal Springs or Kingsport or Kings Mountain or Hickory or The Dalles or California or Bland or Vermont or Linden or Westville or Tennessee or Delaware or Georgia or Bloomfield or Lexington or North Dakota or Senatobia or Greenville or Medford or Kansas or Valdosta or Maine or Montgomery or Arkansas or Kent or Oklahoma or Brentwood or Shelby or Escanaba or Washington or New Hampshire or Erie or Earth City or Wilton or Canton or Guam or Columbus or Jonesboro or Rogersville or Charleston or Maryland or Montana or Oregon or Muscle Shoals or Theodore or San Diego or Mississippi or Irvine or Gainesville or Ashdown or Florida or Alamo or Flowery Branch or Anaheim or Pennsylvania or Carlsbad or Oklahoma City or San Francisco or Charleston or Port Edwards or Tulsa or Virginia or Salem or Hahnville or Missouri or New York or Billerica or Colorado or Westbrook or Alabama or Clarksville or Nebraska or San Jose or South Boston or Crossett or Rothschild or Tucson or Pomona or Selmer or Weaverville or Alaska or Connecticut or Taylorsville or South Brunswick or Norwalk or Virgin Islands, U.S. or South Carolina or Texarkana or Irving
$59k-$94k/yr RemoteFull Time
3+ YOEBachelor's degree preferred; 3+ years technical customer support experience in industrial or utility fields; business-to-business support and database experience preferred.
1w
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Customer Operations Lead
San Francisco or United States
$100k-$250k/yr RemoteFull Time
Manage and run customer support, resolve tier 1-3 tickets, build and maintain knowledge bases and AI automations, strong communication, Stripe experience, prior support and people management experience.
Stripe, Wispr Flow
3w
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Client Support Specialist - Greater San Francisco, CA area (REMOTE)
San Francisco or Burlingame or Walnut Creek or Berkeley or Dublin or Larkspur
$44k-$80k/yr RemoteFull Time
2+ YOESeries 7 required; Series 63 required or obtainable within 90 days; 2–3 years of financial services experience; customer service, problem resolution, communication, organizational, and financial planning skills.
3d
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Consumer Support Specialist - US
United States or North America or Seattle or New York City or San Francisco or London
$75k-$90k/yr RemoteFull Time
1+ YOE1–3 years in customer support, operations, or a technical role; strong written communication, modern tool proficiency, high-volume support experience, curiosity, autonomy, and interest in AI or creative tools.
Notion, Slack, Zendesk, Google Workspace, Discord
2mo
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Partner Support Specialist
San Francisco or Arizona or California or Colorado or Florida or Georgia or Iowa or Idaho or Illinois or Indiana or Massachusetts or Michigan or Missouri or North Carolina or New Hampshire or New Jersey or New York or Ohio or Oklahoma or Oregon or Pennsylvania or South Carolina or Tennessee or Texas or Utah or Virginia or Washington or Wisconsin or West Virginia
$20-$24/hr RemoteFull Time
2+ YOE2+ years in operations/admin/customer support; prior pharmacy technician or prescription-workflow experience preferred; strong attention to detail, communication, and ability to manage multiple workflows; experience with G Suite.
G Suite
2mo
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Field Support Specialist
San Francisco, California, United States
$65k-$85k/yr RemoteFull Time
1+ YOE1+ year in operations support, customer service, or healthcare administration; strong written/verbal communication and problem-solving; calm under pressure; familiar with Slack, Google Workspace, Looker, and Zendesk; availability for flexible hours including mornings and weekends.
Slack, Google Workspace, Looker, Zendesk
1mo
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Senior Member Support Specialist
San Francisco or United States
$75k-$85k/yr RemoteFull Time
4+ YOE4+ years customer/support experience and 2+ years in accounting/tax; strong payroll knowledge; experience with Xero/QuickBooks Online/Gusto/ADP; excellent communication and attention to detail.
Xero, QuickBooks Online, Gusto, ADP, Salesforce
1w
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Customer Experience Specialist
Argentina or San Francisco or Miami or New York City
$18k-$25k/yr RemoteFull Time
2+ YOERequires flawless professional English, strong ownership, investigative judgment, technical fluency, and 2+ years in fintech or financial services customer support; CRM experience preferred.
Zendesk, Salesforce, Linear, Slack, Notion, Google Sheets
1w
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Customer Solutions Guide
Chicago or San Francisco or Los Angeles or New York City
$60k-$75k/yr RemoteFull Time
3+ YOERequires 3+ years in customer support or experience, complex escalation expertise, strong communication and analytical skills, documentation ability, CRM and ticketing familiarity, and cross-functional collaboration experience.
Microsoft Products, CRM software
1mo
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Customer Ops Associate
San Francisco, California, United States
RemoteFull Time
1+ YOE1–3 years in customer-facing technical support/solutions at a B2B software company; SQL and basic coding; experience with logs and troubleshooting; strong written/verbal communication; available to work PST hours.
SQL
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