39 customer support representative jobs at 18 companies in East Lansing, MI
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Alarm Monitoring & Customer Support Representative – 2nd Shift
Grand Blanc, Michigan, United States
$15/hrOnsiteFull Time
Solucient Security: Provides 24/7 commercial and residential alarm monitoring services.
1+ YOEHigh school education, GED, or equivalent; 1-2 years of customer support experience; strong computer, data entry, phone, written, and verbal communication skills. Paid training provided; background check and drug test required.
Sila Services: Provides residential HVAC, plumbing, and electrical repair and installation services.
Answer inbound calls/texts/chats, schedule service appointments, create and maintain customer records in CRM, coordinate with dispatch/field teams, and provide calm, professional support; ServiceTitan experience is a plus.
Viking RangeNASDAQ: MIDD: Manufactures professional-grade kitchen appliances for residential and commercial use.
5+ YOE5+ years appliance repair/technical service experience, strong knowledge of gas/electrical/refrigeration systems, ability to diagnose complex issues, read schematics, excellent communication, and Microsoft Outlook/Office proficiency.
Marvel Refrigeration: Designs and manufactures premium refrigeration and cooking appliances.
5+ YOE5+ years appliance repair/technical service experience, strong knowledge of gas/electrical/refrigeration systems, ability to diagnose complex issues, read wiring diagrams, and communicate effectively.
Microsoft Outlook, Microsoft Office, service management systems
Customer Service Representative - State Farm Agent Team Member
East Lansing, Michigan, United States
$38k-$65k/yrHybridFull Time
Dan Kasischke State Farm: Independent insurance and financial services agency.
Provide customer service, respond to inquiries, license requirements for property/casualty and life/health, and support insurance/financial product sales.
FergusonNYSE: FERG: Wholesale distributor of plumbing, HVAC, and building supplies.
Provide inside sales support, prepare quotations and accurate sales orders, coordinate deliveries, use CRM and phone systems; 0–3 years sales or customer service experience preferred.
Sales Support Representative (Inside Sales) - Residential
New Hudson, Michigan, United States
$20-$31/hrOnsiteFull Time
FergusonNYSE: FERG: Distributes plumbing, HVAC, and waterworks supplies to trade professionals.
Requires sales or customer service experience preferred, strong sales and customer service skills, digital literacy, CRM and phone system proficiency, and ability to learn products and processes.
Customer Relationship Management (CRM) system, phone system, Microsoft Office
Customer Service Representative - State Farm Agent Team Member
Ann Arbor, Michigan, United States
$40k-$75k/yrOnsiteFull Time
Susan Rosales State Farm Agency: Independent insurance and financial services provider.
Customer-focused sales support role requiring communication skills, licensing in property/casualty and life/health, and willingness to obtain licenses.
MyMichigan Health: Operates hospitals and clinics providing diverse medical healthcare services.
1+ YOEHigh school diploma/GED, 1+ year working with insurance and patient accounts, typing and basic PC skills, Microsoft Windows competency, basic math and customer service; CHAA preferred.
Michigan First Credit Union: Provides member-owned banking, mortgage, and financial services.
3+ YOERequires professional and customer service experience, preferably 3+ years, high school diploma/GED, product knowledge, communication skills, flexible scheduling, and ability to support multiple in-store locations.
Bronson Healthcare Group: Providing comprehensive healthcare and hospital services in southwest Michigan.
High school diploma/GED, prior customer service experience, basic typing (45 WPM) and ten-key, Windows computer skills, knowledge of billing/coding preferred, ability to multi-task and manage patient interactions.
McLaren Health Care: Integrated health care system operating hospitals and medical services.
0.5+ YOEHigh school diploma/GED, 6+ months patient access/medical billing or customer service experience, proficiency with Microsoft Excel and Word, insurance verification and registration skills.
Victra: Largest authorized Verizon retailer selling wireless devices and services.
1+ YOEHigh school diploma/GED, 1+ year customer service experience (retail preferred), ability to lift 10 lbs and stand for long periods, legally authorized to work in the US, willing to work evenings/weekends/holidays.
High school diploma or equivalent; strong verbal and written communication; ability to navigate computer systems, type accurately, and provide empathetic patient support for billing and insurance inquiries.
Michigan State University: Public research university offering higher education and academic degrees.
Must be enrolled at Michigan State University, provide customer service, communicate effectively, work independently, and be available for daytime, nighttime, and weekend shifts for 15–20 hours weekly.
Multi-Line Representative - State Farm Agent Team Member
Dexter, Michigan, United States
$40k-$50k/yrOnsiteFull Time
Tiffany Apsitis State Farm: Provides insurance and financial products to Dexter residents.
Provide customer service and product information across multiple insurance lines; support office operations, marketing, and recordkeeping; strong communication and organizational skills; must obtain required state insurance licenses.
Alliance Mobile: Operates a national network of AT&T authorized retail stores.
1+ YOERequires 1–3 years of sales or customer service experience, strong communication and problem-solving skills, flexibility for evenings, weekends, and holidays, and willingness to support nearby locations.
Sovita Credit Union: Member-owned provider of personal banking and lending services.
Cashier experience and strong interpersonal skills to process member transactions, represent the credit union professionally, and support cross-selling of products.