GoNetspeed: Provides high-speed fiber internet and telecommunications services to communities.
2+ YOEProvide Level I (and some Level II) technical support for Wi-Fi, PON, Internet and VoIP; document calls; communicate technical issues to customers; associate degree preferred; 2 years technical support experience preferred.
ADDMAN Group: Provides additive manufacturing and precision CNC machining services.
2+ YOE2+ years customer service or manufacturing support preferred; experience with ERP and Microsoft Office; strong communication, organization, data entry, and attention to detail.
ERP, Microsoft Word, Microsoft Excel, Microsoft Outlook
Raymour & Flanigan: Retails home furniture, mattresses, and decorative home accessories.
Provide friendly professional service, strong verbal communication, multitasking, escalate and resolve customer issues, support sales/operations, and work retail schedule; must be authorized to work in the U.S.
University of Rochester: Provides higher education, medical research, and healthcare services.
2+ YOEHigh school diploma plus 2 years relevant experience. Strong scheduling, customer relations, medical terminology, and EMR experience; Flowcast and outpatient infusion scheduling preferred.
ITTNYSE: ITT: Manufactures engineered components for transportation, energy, and industrial markets
1+ YOEBachelor’s or Associate plus requisite experience, strong customer service/sales experience, product and supply-chain knowledge, AS400/ePrism/GetPaid/EDI and Microsoft Office proficiency, excellent communication and organizational skills.
Technical Support Representative II (M-F 11am - 7:30pm)
Skaneateles, New York, United States
$53k-$73k/yrOnsiteFull Time
BaxterNew York Stock Exchange: BAX: Develops and manufactures medical devices, pharmaceuticals, and IV solutions.
1+ YOEHigh school diploma/GED, 1+ year remote troubleshooting or 2–3 years technical/customer support, experience with Microsoft OS, Active Directory, servers, hardware/software/network/security, peripheral troubleshooting, and compliant documentation; associate degree/certifications preferred; US work authorization required.
California or Colorado or Connecticut or Rhode Island or Nevada or Washington or New York City or Ithaca or Westchester County or United States
$25-$26/hrRemoteFull Time
The Home DepotNYSE: HD: Retailer of home improvement products, building materials, and tools.
1+ YOEHigh school diploma/GED, 1+ years work experience (2 preferred), customer service or retail sales experience preferred, knowledge of home improvement trades, strong communication and project management skills.
CRM, Microsoft Office Suite, Microsoft PowerPoint, Showroom Point of Sale-Orange Pay, Order Up, My Custom Designs, Volume Pricing Program, Quote Center, Pro Xtra, Credit Services Center, Appliance Ordering System
Wyld: Produces real fruit-infused cannabis edibles and beverages.
1+ YOEDeliver products, collect payments, represent brand, maintain customer relations, comply with state cannabis regulations, hold a clean driving record and obtain required state cannabis permits.
UR Medicine Thompson Health: Provides comprehensive medical services and long-term patient care.
High school diploma or equivalent (associate preferred), previous operator/switchboard and customer service experience, basic computer skills with Microsoft products, ability to remain calm under stress and protect confidentiality.
telephone control board, switchboard, paging system, voice mail, Nextel, public address paging system, Microsoft products
UR Medicine Thompson Health: Provides comprehensive healthcare services and senior living in New York.
High school diploma (assoc. preferred), prior switchboard/operator and customer service experience, basic computer skills (MS products), ability to remain calm under stress and protect confidential information.
telephone control board, paging system, voice mail, Nextel, public address paging system, MS products
AmeriCU: Member-owned credit union providing financial and banking services.
Customer-service focused role supporting members with teller and ITM transactions, relationship building, CRM documentation, and compliance; strong attention to detail and technology comfort required.
Patient Relations Representative (Coordinator) – Emergency Department
Rochester, New York, United States
$55k-$82k/yrOnsiteFull Time
Highland Hospital: Community teaching hospital providing comprehensive medical and surgical care.
Provide patient/family support in the ED, investigate and direct inquiries/complaints, work with clinical staff to resolve issues; bachelor\u0002s degree or equivalent preferred and strong customer service and Microsoft Office skills.
1+ YOEHigh school diploma/GED and 1 year customer service experience; data entry, guest loyalty program support, cash handling, retail stocking, ability to work nights/weekends/holidays.
Crouse Health: Providing acute care and specialized medical services in Syracuse.
2+ YOEHigh school diploma, medical terminology knowledge, minimum 2 years healthcare experience, computer/EMR experience; duties include patient scheduling, data entry, phone support, referrals, and basic billing tasks.
Referral Center Representative-Upstate Urology at Oswego Health
Oswego, New York, United States
$16-$20/hrOnsiteFull Time
Oswego Health: Provides integrated medical, behavioral, and long-term healthcare services.
Coordinate scheduling and referrals, verify insurance and demographics, manage patient records, and provide patient-centered customer service in a healthcare office.
Waste Harmonics Keter: Provides data-driven managed waste and recycling solutions for businesses.
1+ YOEHigh school diploma/GED, 1–3 years customer service or equipment/services support experience, experience with case/ticket systems (NetSuite a plus), vendor coordination, inventory/parts management, strong communication and project management skills.