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317 customer support representative jobs at 152 companies in New York

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Customer Support Representative
Alaska or Arkansas or Colorado or Delaware or Florida or Maine or Massachusetts or Michigan or Minnesota or New York or Ohio or Oklahoma or Pennsylvania or South Carolina or Texas or Utah or Virginia or Washington
RemoteFull Time
ThinkReservations
ThinkReservations: Private hospitality software provider serving lodging businesses with property management, booking, marketing, and channel-management tools.
1+ YOE1+ year customer support or success experience preferred, with lodging software experience desirable. Requires strong English communication, troubleshooting, time management, composure, and ability to work on-call shifts.
Salesforce
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3w
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CUSTOMER SUPPORT REPRESENTATIVE
Malone or Massena or Saranac Lake
$17-$22/hr FieldPart Time
Citizen Advocates
Citizen Advocates: Nonprofit New York provider serving individuals and families with behavioral health, addiction, disability, and housing supports.
High school diploma or equivalent required. Experience with mental health or substance use populations preferred. Requires confidentiality, communication, customer focus, problem solving, and technical capacity.
Netsmart, HER, Relias, HIPAA, CFR42
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1mo
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Customer Support Representative
Syracuse, New York, United States
$42k-$53k/yr HybridFull Time
Legrand
LegrandEuronext Paris: LR: Global specialist in electrical and digital building infrastructures.
2+ YOEAssociates degree or equivalent; minimum 2 years customer service/inside sales experience; ERP/MRP/SAP/Salesforce exposure preferred; Microsoft Office proficiency; strong communication, organizational, and typing skills; Spanish a plus.
ERP, MRP, SAP, Salesforce (SFDC), EDI, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook
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2w
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Full-time Customer Support Representative
Saranac Lake, New York, United States
$17-$23/hr OnsiteFull Time
St. Joseph’s Addiction Treatment & Recovery Centers
St. Joseph’s Addiction Treatment & Recovery Centers: Nonprofit addiction treatment provider serving adults, veterans, first responders, and families across Upstate New York.
2+ YOEHigh school graduate required; associate degree preferred. Requires two years of office management experience including accounting and transcription, plus word processing and computer proficiency.
Word processing, HIPAA, CFR42
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Customer Service Representative | Technical Support
Middletown, New York, United States
$20/hr OnsiteFull Time
Charter Communications
Charter CommunicationsNASDAQ: CHTR: Leading broadband connectivity and cable operator.
0.5+ YOEHigh school diploma or equivalent; 6+ months of customer service, technical support, high-volume phone, or computer and software experience preferred. English proficiency required.
Microsoft Office
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6d
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Customer Service Representative | Technical Support
Middletown, New York, United States
$20-$30/hr OnsiteFull Time
Charter Communications
Charter CommunicationsNASDAQ: CHTR: Leading broadband connectivity and cable operator.
High school diploma or equivalent, English proficiency, and ability to work varied schedules including nights, weekends, and holidays. Preferred: 6+ months customer service, technical support, phone, or computer experience.
Microsoft Office
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1mo
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Technical Support Representative
Rochester, New York, United States
$20-$25/hr OnsiteFull Time
GoNetspeed
GoNetspeed: Private telecommunications provider delivering fiber internet to residential and business customers.
2+ YOEProvide Level I (and some Level II) technical support for Wi-Fi, PON, Internet and VoIP; document calls; communicate technical issues to customers; associate degree preferred; 2 years technical support experience preferred.
Wi-Fi, PON Networks, VoIP, Microsoft Office
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2w
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Technical Support Representative
North Tonawanda or United States
$69k-$91k/yr OnsiteFull Time
Armstrong Fluid Technology
Armstrong Fluid Technology: Manufactures intelligent fluid-flow and HVAC solutions.
2+ YOECollege diploma or university degree in engineering, HVAC technology, or a related technical field; 2–3 years in technical support or HVAC; troubleshooting, HVAC applications, Microsoft Office, and customer communication skills.
Microsoft Office Suite, BACnet, Modbus
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2mo
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Customer Service Representative
Suffern or Montebello
$19-$20/hr OnsiteFull Time
iPostal1
iPostal1: Digital mailbox service provider helping individuals and businesses receive, manage, scan, forward, and secure postal mail and packages.
Customer service experience, strong verbal and written communication, active listening, results-oriented, comfortable supporting customers via phone/chat/email.
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1mo
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Customer Service Representative
Amsterdam, New York, United States
$20-$25/hr OnsiteFull Time
Mohawk Lifts
Mohawk Lifts: American manufacturer of light- and heavy-duty vehicle lifts serving commercial, government, transit, and utility fleets.
3+ YOE3+ years in sales support/order management/customer service, experience with quotes/orders, strong Microsoft Office and Excel skills, CRM/ERP experience preferred, manufacturing or distributor support a plus.
Microsoft Office, Microsoft Excel, CRM, ERP
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5d
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Customer Experience Representative
Tonawanda, New York, United States
$22-$25/hr OnsiteFull Time
NOCO
NOCO: Family-owned New York energy supplying fuels, HVAC, plumbing, insulation, and sustainability services to homes and businesses.
2+ YOEHigh school diploma required and 2–3 years of customer service or sales experience. Requires strong communication, problem-solving, computer, multitasking, and customer support skills.
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Customer Experience Representative
Buffalo, New York, United States
$50k-$79k/yr HybridFull Time
Ingram Micro
Ingram MicroNYSE: INGM: Global technology wholesale distribution and supply chain services provider.
2+ YOEBachelor's degree or equivalent and 2+ years in customer success, sales support, account management, business development, customer experience, or related work; strong communication, presentation, analytical, and collaboration skills.
Xvantage
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Customer Service Representative
Rochester, New York, United States
$17-$23/hr OnsiteFull Time
Raymour & Flanigan
Raymour & Flanigan: Furniture and mattress retailer based in the Northeastern US.
Requires friendly professional service, communication, interpersonal, organizational, listening, multitasking, and issue-resolution skills; must support customers and work a flexible retail schedule.
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2w
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Customer Service Representative
Jericho, New York, United States
$60k-$65k/yr OnsiteFull Time
Tasty Brands
Tasty Brands: Danish food importer and distributor supplying frozen, chilled, and ambient foods to resellers across Scandinavia.
2+ years of customer service or account support experience, strong communication and problem-solving skills, Microsoft Office proficiency, and ERP system experience required.
Microsoft Office, Microsoft Excel, Microsoft Word, Microsoft Outlook, ERP, SAP, JD Edwards, NetSuite
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1mo
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Customer Service Representative
New Paltz, New York, United States
$21-$25/hr OnsiteFull Time
The Council of Industry
The Council of Industry: Hudson Valley’s manufacturing association supporting member manufacturers through training, workforce development, advocacy, and networking.
High-school diploma, strong math and organizational skills, experience in B2B customer service or sales support preferred, proficiency with Microsoft Office and attention to detail.
Microsoft Word, Microsoft Excel, Microsoft Outlook, CRM, ERP
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3mo
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Customer Service Representative
Melville, New York, United States
$23-$26/hr OnsiteFull Time
Air Techniques
Air Techniques: Private dental equipment manufacturer serving practices, clinics, universities, and hospitals with utility, imaging, and hygiene systems.
2+ YOE2 years call center experience; English proficient; freight/logistics experience a plus; dental customer support experience a plus; ERP/Salesforce/MS Excel knowledge.
ERP, Salesforce, Microsoft Excel
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1mo
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Customer Service Representative
Poughkeepsie, New York, United States
$21-$26/hr OnsiteFull Time
Metro Roofing & Metal Supply
Metro Roofing & Metal Supply: National distributor of building products and roofing materials.
1+ YOE1-2 years customer service experience, familiarity with CRM and ERP, valid driver\u0002s license and clean driving record, high school diploma, strong communication and sales support skills.
CRM, ERP
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3w
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Billing Support Representative
Alabama or Arizona or Florida or Georgia or Kentucky or Louisiana or Massachusetts or Missouri or North Carolina or New Jersey or New York or Ohio or Oregon or Pennsylvania or South Carolina or Texas or Utah or Virginia or Washington or Wisconsin
RemoteFull Time
Swyfft
Swyfft: Private insurtech using big data and analytics to quote homeowners and commercial coverage through independent agents.
3+ YOE3+ years insurance or billing support experience, HS diploma/GED, strong Microsoft Office and Excel skills, excellent written/verbal communication, remote work setup with high-speed internet.
Microsoft Outlook, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Teams, Slack, Zendesk
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2mo
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Customer Service Representative
Buffalo, New York, United States
$21-$23/hr OnsiteFull Time
Sila Services
Sila Services: Residential HVAC, plumbing, and electrical services provider.
1+ YOE1+ years customer service experience in residential HVAC/plumbing/electrical/home services; scheduling and supporting technicians; ServiceTitan experience preferred; strong verbal/written communication, multitasking, and problem-solving skills.
Service Titan
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2mo
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Senior Client Support Representative
New York City, New York, United States
$22/hr RemoteFull Time
Talkspace, Inc.
Talkspace, Inc.: Virtual behavioral healthcare provider offering therapy, psychiatry, medication management, and self-guided support for individuals and organizations.
2+ YOE2+ years contact center or customer-facing support experience; strong written/verbal communication, critical thinking, empathy, multitasking, basic math, 50-60 wpm, dependable internet; familiarity with Zendesk, Jira/Confluence, Looker preferred.
Zendesk, Jira, Confluence, Looker, Workforce Management, TypingPal
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