250 customer support specialist jobs at 156 companies in Adelphi, MD
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Customer Support Specialist
Bengaluru or New York City or Washington or Vancouver or London or Galway or Budapest or Munich or Singapore or Sydney
HybridFull Time
Diligent: Provides software for corporate governance, risk, and compliance management.
1+ YOERequires 1–3 years of phone-based software application, technical support, customer service, or call center experience; communication, problem-solving, technical aptitude, Windows OS knowledge, and CRM experience.
Evergreen Equity Partners: Provides commercial mortgage and business loan financing solutions.
High school diploma or equivalent; strong verbal/written communication; ability to work independently; proficient with computers and customer service software; previous customer service experience a plus.
CARFAXNYSE: SPGI: Provides vehicle history reports and used car marketplace services.
2+ YOEHigh school diploma, 2+ years customer service (call center preferred), strong written/verbal communication, proficiency in Microsoft Excel/PowerPoint/Word; familiarity with Salesforce or CRM.
Microsoft Excel, Microsoft PowerPoint, Microsoft Word, Salesforce, CRM
New Mexico or Utah or West Jordan or Washington or Centreville or Texas or United States
RemoteFull Time
Neumo: Provides integrated software and payment solutions for government agencies.
3+ YOERequires 3 years of related SaaS support experience or 1 year supporting Neumo products, plus a bachelor's degree or equivalent experience; troubleshooting, communication, ticketing, and system administration skills required.
Anti-Virus Software, Microsoft Active Directory, Microsoft Domain Name Services, Microsoft Dynamic Host Configuration Protocol, Microsoft Windows, Network Printers, Microsoft Office Suite, Salesforce, Zendesk, Customer Relationship Management (CRM)
Authorium: Cloud-based administrative operations platform for government agencies.
Provide technical customer support for a government-focused SaaS platform including troubleshooting API integrations, managing support lifecycle, writing clear technical responses, and participating in on-call rotations.
SentrycsNASDAQ: ONDS: Develops cyber-based counter-drone technology for security agencies.
5+ YOE5+ years technical support experience with complex software-hardware systems; strong networking (TCP/IP, routing, switching, firewalls), Linux, log analysis, troubleshooting, and collaboration with engineering; excellent English communication.
RealmOne: Provides advanced technology services for national security agencies.
3+ YOECustomer service and IT support experience; Security+ CE and active security clearance with appropriate polygraph required. CSS2 requires 3–7 years of experience; able to prioritize tasks under pressure.
Senior Customer Support Specialist (Bilingual Spanish required)
Baltimore, Maryland, United States
$75k-$85k/yrRemoteFull Time
Scene Health: Digital health platform providing medication adherence support and coaching.
3+ YOE3+ years customer/member technical or SaaS support experience, bilingual Spanish/English, strong communication, ticketing experience, independent problem solving, and ability to build basic reports.
J5 Consulting: Provides specialized cybersecurity and technical services to government and commercial clients.
Provide Tier 2 help desk support (24/7) answering emails/hotline/tickets, troubleshooting software/hardware, performing diagnostics/repairs, maintaining logs, and escalating incidents. US citizenship and Top Secret with Full Scope Polygraph required.
Data Operations Customer Support Specialist Senior
Arlington, Virginia, United States
$28-$40/hrHybridFull Time
ASM ResearchNYSE: ACN: Provides IT and healthcare services to government agencies.
5+ YOE5+ years data operations/technical support experience; proficiency with ticketing platforms and SQL; understanding of data security; bachelor\u0002s degree or equivalent; ability to obtain Secret clearance and U.S. citizenship required.
ServiceNow, Zendesk, Jira Service Management, SQL, AWS, Azure, GCP
Customer & Office Support Specialist (Columbia, MD)
Columbia, Maryland, United States
$20-$24/hrOnsiteFull Time
Hiossen: Manufactures dental implants and dental equipment for medical professionals.
2+ YOEHigh school diploma and at least 2 years of successful administrative assistant experience in a sales office environment; customer service, MS Office, Pipeline, ERP, and product knowledge required.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Pipeline, ERP
Astrion: Provide engineering and mission support services to federal government agencies.
6+ YOE6+ years supporting Naval Enterprise Networks including NET, IAT Level II required, experience with Windows 10/11, Microsoft 365, TCP/IP, and ability to obtain/maintain SECRET clearance.
Network Enterprise Tool (NET), BMC Remedy, BMC Helix ITSM, Windows 10, Windows 11, Microsoft 365, Microsoft Active Directory, TCP/IP
United States or San Francisco or New York City or Los Angeles or Boston or Seattle or Washington or San Diego or Chicago or Austin or Dallas or Portland or Denver or Philadelphia or Baltimore or Sacramento or Minneapolis or Miami or Atlanta or Phoenix or Orlando or Las Vegas or Salt Lake City or Madison or Birmingham or San Antonio or Spokane or Toronto
$18-$28/hrRemoteFull Time
Roo: Digital marketplace connecting veterinary professionals with animal hospital shifts.
2+ YOE2+ years in client or customer support; strong communication, organization, accuracy, troubleshooting, flexibility, process improvement, and familiarity with customer support tools.
Delta Sigma Theta Sorority: Historically Black sorority providing community service and educational programs.
5+ YOEFive years in customer service; bachelor’s in business, liberal arts, or related field; excellent communication; ability to research and multi-task; travel as needed.
Registrar Assistant and Customer Support Specialist
Washington, District of Columbia, United States
$48k-$88k/yrOnsiteFull Time
Georgetown University: Providing private higher education and conducting academic research.
2+ YOEBachelor’s degree and 2–4 years of professional office experience; advanced Microsoft Office proficiency, Excel mastery, PC operations, strong communication, data accuracy, multitasking, and collaboration skills.
Microsoft Office Suite, Microsoft Excel, PC, ticketing system
The One 23 Group: Providing IT and cybersecurity services to federal government agencies.
2+ YOEActive Top Secret clearance with SCI eligibility, high school diploma, 2+ years communications/technical experience, DISA and large-scale network (CAN/MAN/WAN) knowledge, QoS, server configuration, troubleshooting, documentation skills.
Integrated Computer Solutions: A technology services firm delivering government-focused IT, analytics, and cyber compliance solutions.
2+ YOEActive Top Secret clearance with SCI eligibility, high school diploma, 2+ years of communications/technical experience (military or civilian), DISN/DISA knowledge, network management and troubleshooting skills.