157 customer support specialist jobs at 113 companies in Andover, MA
2w
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Customer Support Specialist
Holliston, Massachusetts, United States
$20-$30/hr HybridFull Time
1+ YOERequires 1+ year of customer service or support experience, strong phone and written communication, active listening, integrity, patience, and customer satisfaction focus.
CRM, live chat
4w
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Customer Support Specialist
Waltham, Massachusetts, United States
$65k-$70k/yr HybridFull Time
High school diploma or equivalent required; 1–3+ years of customer support preferred. Requires strong computer, communication, analytical, problem-solving, troubleshooting, documentation, and collaboration skills.
Nova StatStrip, StatSensor, NovaNet, Pivotal database
4d
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Customer Support Specialist
Manchester, New Hampshire, United States
OnsiteFull Time
High school diploma or GED required; 1+ year in customer service or sales preferred. Requires communication, math, computer, multitasking, teamwork, and ability to lift 50 pounds.
Microsoft Outlook
2mo
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Customer Support Specialist
Worcester or Massachusetts or Illinois or Georgia or Alabama
RemoteFull Time
2+ YOE2+ years call center/customer service experience, intermediate Microsoft Office proficiency, strong communication and problem-solving skills; insurance experience and bilingual Spanish/English preferred.
Microsoft Office
3w
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Techanical Customer Support Specialist
Burlington, Massachusetts, United States
$26-$28/hr OnsiteFull Time
1+ YOERequires 1–3 years of customer service or technical support experience, strong organization, communication, troubleshooting, documentation, and Microsoft Office proficiency. Regulated-industry experience and an engineering-related degree are preferred.
Arena, Microsoft Office, AI
1w
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Customer Support Specialist II
Woburn, Massachusetts, United States
OnsiteFull Time
2+ YOERequires 2+ years in a customer-facing role, strong communication, critical thinking, problem-solving, attention to detail, multitasking, and a four-year degree in business, communications, psychology, or a related field.
Help Scout, HubSpot, CRM, AI
2mo
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Customer Technical Support Specialist
Danvers or Cambridge
$50k-$55k/yr HybridFull Time
1+ YOE1-3 years supporting customer-facing software or a bachelor’s in a technical field. Strong verbal/written communication, problem solving, browser and OS knowledge (IE, Safari, Chrome, Mozilla, Windows, Mac), and experience with Salesforce, C#, and HTML.
CCC's proprietary software, RightFind Enterprise, IE, Safari, Chrome, Mozilla, Windows, Mac, Salesforce, C#, HTML
1w
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Customer Support Specialist II
Woburn, Massachusetts, United States
OnsiteFull Time
2+ YOERequires at least 2 years of customer-facing experience, strong communication, critical thinking, problem-solving, attention to detail, technical product learning ability, and a four-year degree in a relevant field.
HelpScout, HubSpot, CRM
1w
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Customer Service Support Specialist
Worcester, Massachusetts, United States
$26-$30/hr OnsiteFull Time
3+ YOEAssociate degree in business, marketing, or related field; 3–5 years of customer service experience in manufacturing; Salesforce and ERP experience preferred; strong computer, multitasking, prioritization, and time-management skills.
Salesforce, QAD, Microsoft Office 365, ERP, MDM
3mo
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Customer Support Specialist I
Wakefield or Brockton
$21/hr HybridFull Time
High school graduate; associate degree or experience preferred; customer service and call center experience preferred; strong PC and data entry skills; some sales/service background; proven job stability.
PC, Data Entry, Call Center Software
1mo
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Customer Support & Social Engagement Specialist
Boston, Massachusetts, United States
HybridFull Time
1+ YOEBachelor's degree required; 1-2 years community management, social care, or customer support experience preferred. Strong written communication, judgment for escalation, attention to detail, and ability to follow tagging/workflow processes.
HubSpot, Sprinklr, Spotify, Instagram, TikTok, YouTube, Facebook, LinkedIn, Threads, Zendesk, Kustomer, Sprout, Brandwatch, Help Scout
3w
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Customer Technical Support Specialist - Electrical Power Systems
Houston or Faribault or Merrimack or Burnsville or Waukesha or Seattle or Pointe-Claire or Victoria
$85k-$95k/yr OnsiteFull Time
5+ YOEAssociate's degree in an electrical-related field and 5+ years in electrical products, backup power, or power distribution. Requires technical customer support, electrical systems, troubleshooting, analytical, and communication skills.
SalesForce, Epicor, Enterprise Resource Planning (ERP), Returns Merchandise Authorization (RMA), UPS
2d
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Client Support Specialist
United States or San Francisco or New York City or Los Angeles or Boston or Seattle or Washington or San Diego or Chicago or Austin or Dallas or Portland or Denver or Philadelphia or Baltimore or Sacramento or Minneapolis or Miami or Atlanta or Phoenix or Orlando or Las Vegas or Salt Lake City or Madison or Birmingham or San Antonio or Spokane or Toronto
$18-$28/hr RemoteFull Time
2+ YOERequires 2+ years of client or customer support experience, strong communication and organizational skills, accuracy, flexibility, process improvement ability, and familiarity with customer support software.
LiveChat, HubSpot
2mo
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Client Support Specialist
Boston or Plano or St. Petersburg or St. Louis or Atlanta or Morristown
$19-$24/hr HybridFull Time
1+ YOEAssociate degree and 1+ year customer support experience, or high school diploma/GED and 3+ years relevant experience; strong communication, problem-solving, digital support, CRM, and AI tool skills.
AI tools, CRM systems
1w
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Customer Onboarding Specialist
Newton, Massachusetts, United States
$60k-$66k/yr HybridFull Time
1+ YOEBachelor’s degree and 1–3 years of customer-facing experience in customer success or support, preferably with SaaS, B2B digital marketing, marketing automation, lead generation, or content marketing.
1mo
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GPS Support Specialist (Temporary, Part-Time)
Lowell, Massachusetts, United States
OnsitePart Time
HS diploma/GED, customer service or office support background, proficiency in Microsoft Office, experience with CRM preferred; ability to multitask across systems and provide excellent student-focused service.
CRM, Microsoft Office
3mo
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Administrative Support Specialist
Billerica, Massachusetts, United States
$28/hr OnsiteFull Time
0+ YOEProfessional phone skills, strong communication, customer service, scheduling/bookings, multitasking, ServiceTitan experience a plus, self-motivated.
ServiceTitan
3d
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Product Support Specialist
Boston, Massachusetts, United States
HybridFull Time
Experience in product or technical support, SaaS, business applications, or technical internal communications; strong writing, project management, prioritization, troubleshooting, and collaboration skills.
HTML, CSS, SQL, APIs, AI tools
1mo
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Customer Success Specialist
Boston, Massachusetts, United States
OnsiteFull Time
Experience in administrative support, customer success, or operations; strong organization, multitasking, reporting skills; excellent written and verbal communication; proactive problem-solving; English required; Spanish a plus.
1mo
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Technical Support Specialist
Bedford, Massachusetts, United States
$80k-$95k/yr OnsiteFull Time
3+ YOEBachelor's degree or equivalent experience, 3+ years clinical/regulatory support experience, strong hemostasis/acute care/autoimmunity/transfusion knowledge, troubleshooting skills, and Microsoft Windows/Office proficiency.
Microsoft Windows, Microsoft Office, MCWS, Echo Lumena, NEO Iris
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