235 customer support specialist jobs at 131 companies in Ashburn, IL
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Customer Support Specialist
Chicago, Illinois, United States
$45k-$60k/yrHybridFull Time
FlywireNasdaq Global Select Market: FLYW: Public global payments and software helping education, healthcare, travel, and B2B organizations collect complex payments.
2+ YOE2+ years customer-facing technical support (B2B SaaS/eCommerce preferred). Experience with Zendesk, Jira, DataDog, browser developer tools, strong communication, troubleshooting, and documentation skills.
Kenosha or Waukegan or Pleasant Prairie or Gurnee or Racine
$27-$32/hrOnsiteFull Time
Uline: North America's leading distributor of shipping and packaging materials.
High school diploma or equivalent required; bachelor's degree preferred. Strong problem-solving, listening, and communication skills. Customer service experience is preferred but training is provided.
0+ YOE0–1 years customer-facing experience; Associates degree required; strong written/verbal communication, problem-solving, multitasking, and ability to learn new software quickly.
Intercom, Jira, Confluence, HubSpot Service Hub, HubSpot, QuickBooks, SQL
Chicago or California or Minneapolis or Texas or Arizona or Seattle or Washington or Los Angeles or United States
$22-$23/hrRemoteFull Time
Rippling: Unified workforce management platform for HR, IT, and Finance.
1+ YOERequires 1–4 years of US payroll customer support experience, a bachelor's degree, strong analytical and communication skills, SaaS troubleshooting experience, and residence in a Pacific or Mountain time zone state.
Wheels: Privately held fleet management serving businesses with leasing, maintenance, telematics, and vehicle lifecycle solutions.
1+ YOEHigh school diploma, 1+ year customer service experience in a high-volume environment, proficiency with Microsoft Office and Salesforce preferred, strong communication, math, time-management, and problem-solving skills.
project44: Private supply-chain software provider serving shippers, logistics providers, and carriers with transportation visibility and automation.
Bachelor's degree in information systems or computer science, or equivalent experience; strong problem-solving and communication skills; intermediate SQL; basic API, cloud, database, monitoring, and logging knowledge.
Labelmaster: Manufacturer and distributor of hazmat labels, packaging, software, training, and compliance services for businesses.
1+ YOE1+ year customer service experience, CRM and data-entry proficiency, Microsoft Office skills, strong communication, attention to detail, and ability to multitask in a fast-paced environment.
Calgary or Downers Grove or Milwaukee or United States or China or Canada or United Arab Emirates or Mexico
OnsiteFull Time
HadrianNYSE: ZWS: Public water-management making clean-water, hygiene, flow-control, and drinking-water products for commercial, municipal, healthcare, and industrial customers.
3+ YOERequires 3–5 years in customer service or account management, strong communication, organization, problem-solving, and computer skills; experience with technical products, manufacturing, ERP, blueprints, or CAD is valued.
Microsoft Outlook, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, JD Edwards ERP, Project Center NEXT, AutoCAD, eCommerce, EDI, Foxit, Adobe Editor
Ozinga Materials: A construction materials providing cement and logistics services.
1+ YOEHigh school diploma or equivalent required; 1–2 years of customer support, transportation management, or related experience preferred. Requires Microsoft Office proficiency and strong communication, organizational, and problem-solving skills.
Microsoft Office Suite, Microsoft Excel, Microsoft Word, Microsoft Outlook, Salesforce, Apex
Specialist, Association Services & Customer Support
Chicago or United States
$28-$34/hrRemoteFull Time
YMCA of the USA: Christian nonprofit national resource office supporting independent U.S. YMCAs in youth development, healthy living, and social responsibility.
0+ YOEBachelor's degree or equivalent in business or a related field; 0–2 years of experience. Requires entry-level technical support, troubleshooting, documentation, and customer service skills.
self-service applications, web-based applications, use cases, user stories, exception reports
Spotter.ai: Private US trucking software providing AI fleet management, dispatch, TMS, recruiting, and safety tools to carriers.
Well-spoken English, strong written and verbal communication, organization, attention to detail, ability to learn new software, multitask, work independently in a remote environment.
Customer Support Specialist | Remote | 10:30am-7pm CST
United States or Aurora
$20-$25/hrRemoteFull Time
SonovaSIX Swiss Exchange: SOON: Global leader in innovative hearing care solutions.
2+ YOERequires 2 years of B2B or 3 years of B2C customer service, high school diploma, 2 years of SAP, Microsoft Office proficiency, and strong written and verbal communication.
SAP, Salesforce.com, Microsoft Excel, Microsoft Outlook, Microsoft Teams, Microsoft Word, Microsoft PowerPoint
Rasmussen University: Private U.S. university serving adult learners with career-focused undergraduate and graduate education, especially nursing and health sciences.
2+ YOE2+ years service-focused operations experience; strong organization, communication, customer service; proficiency in Microsoft Excel/PowerPoint/Word and Campus Nexus; ability to work flexible schedule including evenings/weekends.
Microsoft Excel, Microsoft PowerPoint, Microsoft Word, Campus Nexus
United States or San Francisco or New York City or Los Angeles or Boston or Seattle or Washington or San Diego or Chicago or Austin or Dallas or Portland or Denver or Philadelphia or Baltimore or Sacramento or Minneapolis or Miami or Atlanta or Phoenix or Orlando or Las Vegas or Salt Lake City or Madison or Birmingham or San Antonio or Spokane or Toronto
$18-$28/hrRemoteFull Time
Roo: U.S. veterinary staffing marketplace connecting veterinarians and technicians with animal hospitals for relief and hiring work.
2+ YOERequires 2+ years of client or customer support experience, strong communication and organizational skills, accuracy, flexibility, process improvement ability, and familiarity with customer support software.
AMMEGA: Private Dutch industrial manufacturer of conveyor belts, power-transmission belts, hoses, and related engineering solutions for global industries.
4+ YOEAssociate's or Bachelor's preferred or 4+ years' experience; proficiency with Microsoft Word, Excel, Outlook; strong verbal/written communication, analytical and problem-solving skills.
Microsoft Word, Microsoft Excel, Microsoft Outlook
STERISNYSE: STE: Global provider of infection prevention and sterilization solutions.
3+ YOE3+ years technical support experience (or 11+ without degree), BS in computer science or related preferred; programming in Access/Java/Visual Basic/C#; MS SQL Server; strong troubleshooting, communication, and analytical skills.
Microsoft Access, Java, Visual Basic, C#, Microsoft SQL Server
Rundoo: AI-first retail software platform for independent hardware, paint, garden, farm-and-feed, and lumber stores.
Provide technical and customer support for ERP platform, troubleshoot POS/inventory/accounting issues, perform spreadsheet-based data analysis, and communicate clearly with non-technical users.
Intercom, Intercom AI, ChatGPT, Claude, Google Sheets, Microsoft Excel, Notion, Zendesk
Chicago Public Schools: The public school district serving the City of Chicago.
3+ YOEHigh school diploma, 3+ years call center/customer support experience, data entry and multitasking skills, bilingual (various), proficiency with Microsoft Office, Google Suite and GoCPS Application.