64 customer support specialist jobs at 41 companies in Athol, MA
3d
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Customer Support Specialist
Holliston, Massachusetts, United States
$20-$30/hr HybridFull Time
1+ YOERequires 1+ year of customer service or support experience, strong phone and written communication, active listening, integrity, patience, and customer satisfaction focus.
CRM, live chat
1mo
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Customer Support Specialist
Worcester or Massachusetts or Illinois or Georgia or Alabama
RemoteFull Time
2+ YOE2+ years call center/customer service experience, intermediate Microsoft Office proficiency, strong communication and problem-solving skills; insurance experience and bilingual Spanish/English preferred.
Microsoft Office
1w
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Customer Technical Support Specialist - Electrical Power Systems
Houston or Faribault or Merrimack or Burnsville or Waukesha or Seattle or Pointe-Claire or Victoria
$85k-$95k/yr OnsiteFull Time
5+ YOEAssociate's degree in an electrical-related field and 5+ years in electrical products, backup power, or power distribution. Requires technical customer support, electrical systems, troubleshooting, analytical, and communication skills.
SalesForce, Epicor, Enterprise Resource Planning (ERP), Returns Merchandise Authorization (RMA), UPS
1mo
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GPS Support Specialist (Temporary, Part-Time)
Lowell, Massachusetts, United States
OnsitePart Time
HS diploma/GED, customer service or office support background, proficiency in Microsoft Office, experience with CRM preferred; ability to multitask across systems and provide excellent student-focused service.
CRM, Microsoft Office
3mo
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Administrative Support Specialist
Billerica, Massachusetts, United States
$28/hr OnsiteFull Time
0+ YOEProfessional phone skills, strong communication, customer service, scheduling/bookings, multitasking, ServiceTitan experience a plus, self-motivated.
ServiceTitan
1mo
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Technical Support Specialist
Bedford, Massachusetts, United States
$80k-$95k/yr OnsiteFull Time
3+ YOEBachelor's degree or equivalent experience, 3+ years clinical/regulatory support experience, strong hemostasis/acute care/autoimmunity/transfusion knowledge, troubleshooting skills, and Microsoft Windows/Office proficiency.
Microsoft Windows, Microsoft Office, MCWS, Echo Lumena, NEO Iris
2mo
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IT Support Specialist
Nashua, New Hampshire, United States
$20-$25/hr HybridPart Time
1+ YOE1–3 years helpdesk/IT support experience; strong customer-service and communication skills; experience with Windows PCs, Microsoft 365, Citrix, Teams/Zoom, VoIP phones; able to lift ~40 lbs and provide on-site hands-on support.
Microsoft 365, Microsoft Outlook, Microsoft Teams, Microsoft OneDrive, Microsoft SharePoint, Citrix, Zoom, VoIP
2mo
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Client Support Specialist
East Longmeadow, Massachusetts, United States
$21-$25/hr OnsiteFull Time
Experience in commercial printing preferred; college degree; strong communication; proficient in Microsoft Office; familiarity with PrintSmith or similar software.
PrintSmith, Microsoft Office
2mo
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Client Support Specialist
East Longmeadow, Massachusetts, United States
$21-$25/hr OnsiteFull Time
College degree required; experience in commercial printing preferred; strong communication; proficient with Microsoft Office; PrintSmith experience a plus; able to multitask in a deadline-driven environment.
PrintSmith, Microsoft Office
1d
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System Support Specialist
Manchester, New Hampshire, United States
HybridFull Time
2+ YOERequires 2+ years of IT support experience, high school diploma or equivalent, strong communication and customer service skills, troubleshooting ability, and knowledge of Windows, macOS, mobile devices, and Microsoft Office.
Microsoft Windows, Remote Desktop Protocol (RDP), Microsoft Office, Microsoft Outlook, Microsoft Teams, Microsoft OneDrive, macOS, iOS, Android, iPads
6d
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Front Desk / Administrative Support Specialist
Lincoln or Hanscom Air Force Base
$24-$29/hr OnsiteFull Time
1+ YOERequires one year of professional customer service experience, Microsoft Office proficiency, strong communication and data-entry skills, organizational ability, and eligibility for base access, CAC, and security screening.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Windows, Microsoft Edge, Chrome, AFFIRST, Transition Assistance Program systems
2mo
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International Student & Scholar Support Specialist
Amherst, Massachusetts, United States
OnsiteFull Time
1+ YOEBachelor's degree and >1 year customer support experience; U.S. citizen or lawful permanent resident required; strong data/system skills (SPIRE, Sunapsis, SEVIS), excellent communication, organization, and independent work ability.
SPIRE, Sunapsis, SEVIS, Salesforce Marketing Cloud
2mo
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IT Support Specialist
Westborough, Massachusetts, United States
$65k-$80k/yr OnsiteFull Time
2+ YOELocal to Westborough, MA. 2–5 years IT support experience in a business environment. Proficiency with Windows 11, Microsoft 365, Active Directory/Entra ID, Intune, endpoint provisioning, and Windows Server. Strong troubleshooting, communication, and customer-service skills; relevant IT certifications a plus.
Microsoft 365, Microsoft Entra ID (Azure AD), Microsoft Active Directory, Microsoft Intune, Microsoft Windows 11, Microsoft Windows Server, AWS, AI and LLM-based tools
1w
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Production Support Specialist - AIRS
Hudson, New Hampshire, United States
$30-$37/hr OnsiteFull Time
3+ YOERequires 3+ years in production coordination, customer success, account or program coordination; ERP/PLM experience; strong customer communication and cross-functional coordination; eligible for U.S. Secret clearance.
Oracle, Odoo, Teamcenter, Forge
1w
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Cloud Phone Implementation & Customer Success Specialist
Chicopee, Massachusetts, United States
$70k-$100k/yr OnsiteFull Time
Experience with cloud telephony, number porting, telecommunications, VoIP, UCaaS, networking, technical support, implementation, customer success, or project management; strong communication and customer service skills.
Zoom Phone, Zoom Workplace
1w
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Cloud Phone Implementation & Customer Success Specialist
Chicopee, Massachusetts, United States
$70k-$100k/yr OnsiteFull Time
Experience with Zoom Phone or cloud telephony, telephone number porting, telecommunications, VoIP, UCaaS, networking, technical support, implementation, customer success, or project management; strong communication skills required.
Zoom Phone, Zoom Workplace
16h
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Information Services Support Specialist
Keene, New Hampshire, United States
OnsiteFull Time
1+ YOEOne year of related IT or help desk experience, associate degree preferred, troubleshooting and customer service skills, valid driver's license, reliable transportation, and ability to lift 50 pounds.
Microsoft Windows, Microsoft 365, Microsoft Entra ID, Outlook, Teams, OneDrive, Microsoft SharePoint, Microsoft Word, Microsoft Excel, Electronic Health Record (EHR), ticketing systems, HIPAA, multifactor authentication
1mo
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Manufacturing Technical Support Specialist
Hopkinton, Massachusetts, United States
$76k-$96k/yr OnsiteFull Time
2+ YOEAssociate degree required (Bachelor's preferred), 2+ years technical/field service experience, mechanical/electrical troubleshooting skills, customer service experience, Microsoft Office proficiency, ability to travel up to 10%.
Microsoft Word, Microsoft Excel, Outlook, PowerPoint
3w
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Participant Support Specialist (Adult Emergency Shelter)
Manchester, New Hampshire, United States
$21-$22/hr OnsiteFull Time
High school diploma or equivalent, 18+ and authorized to work in the US, background check required, willing to work early mornings/evenings/weekends, strong customer service and de-escalation skills.
1w
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Service Department Support Specialist - 3 DAY WORK WEEK
Natick, Massachusetts, United States
OnsiteFull Time
Entry-level role requiring a valid driver's license, clean driving record, organized and friendly communication, ability to work in a fast-paced environment, and willingness to work outdoors.
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