96 customer support specialist jobs at 58 companies in Benson, NC
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Customer Support Specialist
Morrisville, North Carolina, United States
HybridFull Time
PlayMetrics: Software platform for youth sports organization management and operations.
2+ YOEBachelor's degree in business or related field, 2+ years of customer support experience, English fluency, technology proficiency, and unrestricted US work authorization without sponsorship.
Strawbridge Studios: Provides school portrait photography and yearbook publishing services.
High school diploma or equivalent, strong verbal and written communication, proficient typing and computer skills, Microsoft Office or Google Suite, ability to meet attendance and performance metrics, Zendesk and call center experience preferred.
Zendesk, Live Chat, Microsoft Office, Google Suite
Fayetteville or Greenville or Fletcher or Wilmington or Greensboro or United States
OnsiteFull Time
First BankNASDAQ: FBNC: Provides personal and business banking, loans, and wealth management.
High school diploma or GED, bilingual English and Spanish communication, banking operations knowledge, computer skills, customer service, problem solving, organization, and a valid driver's license.
Online Banking, Mobile Deposit, Bill Pay, Telephone Banking, Microsoft Excel
Railinc: Providing data and technology solutions for freight rail operations.
Bachelor's degree required; customer service experience preferred. Requires Microsoft Office skills; preferred exposure to Python and SQL; ability to multitask, communicate, and provide 24/7 on-call customer support.
Almac Group: Provides global pharmaceutical development and manufacturing solutions.
1+ YOEHigh school diploma, 1+ year clinical research experience, Microsoft Office proficiency, pharmaceutical and clinical trials knowledge, and availability for after-hours on-call support.
Microsoft Office, ServiceDesk, Almac Gateway, IRF, Autoship, LinkedIn, 21CFRPart11, GXP
Savista: Revenue cycle management and clinical registry services for healthcare.
High school diploma/GED, ability to navigate Internet Explorer and Microsoft Office, maintain HIPAA/FCRA/FDCPA compliance, handle sensitive information, and communicate by phone and email.
EmergeOrtho: Provides comprehensive musculoskeletal and orthopedic care services.
High school diploma/GED or equivalent; strong communication and customer service; insurance entry/verification and collections experience recommended; ability to multi-task, handle high volumes, and maintain composure.
Technical Support Specialist - Metabolomics Kits (Europe)
United Kingdom or Germany or Research Triangle Park
RemoteFull Time
Metabolon: Provides metabolomics analysis services for life sciences research.
3+ YOEBachelor's in a life science,3+ years relevant lab/technical support experience,experience with LC-MS and metabolomics,ability to support customers remotely and create support documentation,knowledge of major LC/MS platforms and case management tools.
Integrated Bioinformatics Platform (IBP), Salesforce Service Cloud, Microsoft Teams, Xcalibur, MassHunter, Analyst, MassLynx, Thermo Fisher, SCIEX, Agilent, Waters
Town of Rolesville: Provides municipal and public safety services to Rolesville residents.
Must be 15+ years old; ability to work evenings and weekends; lift up to 25 lbs; strong interpersonal skills; prior customer service or recreation experience a plus.
Thermo Fisher ScientificNYSE: TMO: Sells equipment and chemicals for scientific research and healthcare.
3+ YOEDegree in a scientific/technical discipline with 3+ years (or Bachelor's with 5+ years) supporting analytical instrumentation; experience with ion chromatography, strong troubleshooting, communication, and remote support skills; Windows and CRM experience.
Chromeleon Chromatography Data System, Windows, CRM
Lucid Software: Provides visual collaboration and diagramming software for teams.
2+ YOE2 years work experience or Bachelor's degree preferred; strong written/verbal communication, troubleshooting, technical aptitude, ability to translate complex ideas into simple content, and cross-functional collaboration.
Kraken Kinetics: Manufacturer of advanced kinetic solutions for unmanned defense platforms.
2+ YOE2+ years IT help desk/desktop support experience; working knowledge of Windows, macOS, iOS; familiarity with Microsoft 365 and Teams; strong customer service and ability to follow security/configuration standards.
Windows, macOS, iOS, Microsoft 365, Teams, OneDrive, SharePoint, Outlook, Intune
Sumitomo ElectricTokyo Stock Exchange: 5802: Manufacturer of electrical wires, cables, and automotive wiring harnesses.
10+ YOERequires a 2-year college degree or equivalent experience, 10+ years in fiber optics or related business, customer service or sales support experience, Microsoft proficiency, export knowledge, and leadership skills.
Microsoft products, Enterprise Resource Planning (ERP) System, lead management programs
Sumitomo Electric LightwaveTokyo Stock Exchange: 5802: Manufactures optical fiber cables and high-performance fusion splicers.
10+ YOERequires a two-year college degree or equivalent experience, 10+ years in fiber optics or related business, customer service or sales support experience, Microsoft product proficiency, and knowledge of export requirements.
Town of Wake Forest: Municipal government serving the residents of Wake Forest, North Carolina.
High school graduation or equivalent administrative experience, preferably in local government. Requires administrative support skills, independent judgment, communication, data analysis, computer use, and ability to perform sedentary work.
Core Managed: Managed IT and cybersecurity services provider for businesses.
Level 1 IT support experience, strong verbal/written communication, customer service, time management, problem solving, ability to learn new technologies, reliable vehicle, pass drug/background check; associate degree required, bachelor\u0000\u0000\u0000\u0000\u0000\u0000\u0000\u0000preferred.
Fortinet, Fortigate, Hyper-V, Microsoft 365, Azure, Exchange, Active Directory
(INSPECTIONS & PLANNING) Administrative Support Specialist
Clinton, North Carolina, United States
$34k/yrOnsiteFull Time
Sampson County: Providing essential local government services to the Sampson County community.
Associate degree in business administration, secretarial science, or related field; minimal office management or customer service experience; computer proficiency and strong organizational, communication, and recordkeeping skills.
HumacyteNasdaq: HUMA: Develops universally implantable bioengineered human tissues for medical treatments.
5+ YOE5+ years IT support experience; strong Microsoft 365 and Intune skills; patch management and basic networking knowledge; excellent customer service, communication, and onboarding/offboarding experience.
Microsoft 365, Exchange Online, SharePoint, Teams, Outlook, Microsoft Intune, Azure Update Manager, ManageEngine, Azure, AWS