41 customer support specialist jobs at 24 companies in Berwick, PA
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Customer Service Specialist
Allentown, Pennsylvania, United States
HybridFull Time
Sharp Services: Private global pharmaceutical CDMO serving pharma and biotech companies with sterile manufacturing, clinical services, and commercial packaging.
2+ YOEProvide exceptional customer service, coordinate with internal teams, manage orders, support change management, and ensure KPI alignment.
Blue Ridge Communications: Pennsylvania telecommunications provider delivering broadband internet, cable television, phone, and smart-home security to residential and business customers.
1+ YOEHigh school diploma or GED, Pennsylvania residency, and at least 1 year of customer service or technical support experience. Requires computer, communication, troubleshooting, typing, and organizational skills.
Philadelphia or Philadelphia or Aston or Allentown
FieldFull Time
KenCrest: Nonprofit human-services organization providing residential, community, and early-intervention support to people with developmental disabilities.
3+ YOE3 years supported employment experience required, driver's license and reliable transportation required, ACRE or Certified Employment Support Professional (APSE) required; bachelor's degree preferred; experience with customized and self-employment supports.
OlympusTokyo Stock Exchange: 7733: Precision technology for medical and scientific solutions.
1+ YOEAssociate degree in computer science or related engineering field, or equivalent experience; 1+ year technical support or customer service experience; strong communication, troubleshooting, organization, and basic computer skills.
Thermal Product Solutions, LLC: Privately held industrial furnace manufacturer serving heat-treating and non-ferrous melting customers.
Technical troubleshooting and customer support for industrial thermal-processing equipment; electrical/PLC knowledge, trade school or 2-year technical degree desired, MS Office and Google suite proficiency, ability to read schematics and lift up to 20 lbs.
ProgressiveNYSE: PGR: Insurance providing personal and commercial lines coverage.
1+ YOEHigh school diploma/GED and 1 year of administrative or clerical experience, or 1 year of post-secondary education. Requires organization, multitasking, communication, customer service, and office equipment skills.
Morgan Advanced MaterialsLondon Stock Exchange: MGAM: Public UK advanced-materials manufacturer serving global customers with ceramic, carbon and thermal solutions.
1+ YOE1–3 years IT/site support experience, hardware/software/network troubleshooting, customer-facing skills, Microsoft Intune knowledge preferred, ITIL or equivalent beneficial, bachelor's preferred.
East Penn Manufacturing: Private, family-owned manufacturer of lead-acid batteries, energy-storage systems, wire and cable products for automotive and industrial markets.
Strong customer service, troubleshooting, analytical, communication, organizational, and problem-solving skills; knowledge of information technologies and business systems. Bachelor's degree preferred; equivalent experience considered.
East Penn Manufacturing: Private, family-owned manufacturer of lead-acid batteries, energy-storage systems, wire and cable products for automotive and industrial markets.
Strong customer service, troubleshooting, analytical, communication, and organizational skills; knowledge of information technologies and business systems. Bachelor's degree preferred; equivalent education, training, certifications, and experience considered.
MotorWorld: Privately held Pennsylvania automotive retail group selling new and used vehicles and providing financing, service, parts, and collision repair.
Communicate with customers via phone/email/chat/text, handle internet leads, set appointments, meet daily goals, and use computer systems; customer-service focused and detail oriented.
Walgreens: Nationwide retail pharmacy and health services provider.
2+ YOEHigh school/GED and 2+ years IT customer-facing or technical support experience; experience with PCs, printers, RF hardware, Windows, MS Office, Windows Server, Unix/AIX, iSeries/AS400, vSphere/VMware; able to lift/transport equipment; willing to work varied shifts and travel up to 10%.
Microsoft Windows, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Internet Explorer, Windows Server, Unix, AIX, iSeries/AS400, vSphere, VMware, Visual Basic, HTML, PHP, ASP, Microsoft Access, SQL
PSI Container: Family-owned Mid-Atlantic corrugated packaging manufacturer serving businesses with custom boxes, foam products, supplies, and equipment.
2+ YOERequires 2+ years of customer service experience, preferably in manufacturing or B2B packaging, plus ERP/order management, Microsoft Office, inventory, logistics, communication, math, and problem-solving skills.
ERP, Microsoft Office Suite, Digital phone systems, Order management system
Lehigh Valley Health Network: Nonprofit healthcare network providing comprehensive medical services.
1+ YOEHigh school diploma/GED, 1 year customer service or healthcare experience, computer and typing proficiency, diverse-customer communication skills, and successful completion of required training.
Acadia HealthcareNASDAQ: ACHC: Provider of behavioral healthcare and addiction treatment services.
1+ YOEHigh school diploma or GED; excellent communication and customer service; de-escalation, CPR/First Aid training; 1–2 years patient care experience in behavioral health preferred; basic computer skills.
Sam's Club: -owned membership-only warehouse club serving families and small businesses through U.S. stores and samsclub.com.
Provides member service, processes purchases, resolves issues, maintains checkout and entrance areas, handles merchandise, and supports training on company processes and technology.
ConcentraNYSE: CON: The nation’s leading occupational health care.
0.5+ YOEHigh school diploma or GED and 6 months to 1 year of related experience. Requires customer service, administrative, communication, problem-solving, confidentiality, and Microsoft Office skills.
Microsoft Office, Microsoft Word, Microsoft Excel, Microsoft Outlook
St. Luke's University Health Network: Non-profit regional health network providing comprehensive clinical and medical education services.
Experience with personal computers and Microsoft Office, strong customer service and communication skills, detail oriented, high school education required; responsible for preparing and tracking provider enrollment and credentialing applications.
Ollie's Bargain OutletNASDAQ: OLLI: Retailer of brand name closeouts and excess inventory.
Provide customer service, operate cash register, support merchandising and store maintenance; must be able to work evenings/weekends/holidays and lift up to 50 lbs.
Dick's Sporting GoodsNYSE: DKS: Leading omni-channel sporting goods and outdoor retailer.
1+ YOEHigh school diploma or equivalent and 1–3 years of experience required; previous retail or customer-facing experience preferred. Supports product sales, merchandising, training, and store operations.