103 customer support specialist jobs at 72 companies in Brookfield, MA
2d
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Customer Support Specialist
Holliston, Massachusetts, United States
$20-$30/hr HybridFull Time
1+ YOERequires 1+ year of customer service or support experience, strong phone and written communication, active listening, integrity, patience, and customer satisfaction focus.
CRM, live chat
2w
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Customer Support Specialist
Waltham, Massachusetts, United States
$65k-$70k/yr HybridFull Time
High school diploma or equivalent required; 1–3+ years of customer support preferred. Requires strong computer, communication, analytical, problem-solving, troubleshooting, documentation, and collaboration skills.
Nova StatStrip, StatSensor, NovaNet, Pivotal database
1mo
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Customer Support Specialist
Worcester or Massachusetts or Illinois or Georgia or Alabama
RemoteFull Time
2+ YOE2+ years call center/customer service experience, intermediate Microsoft Office proficiency, strong communication and problem-solving skills; insurance experience and bilingual Spanish/English preferred.
Microsoft Office
2w
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Customer Support Specialist (In-Office)
Providence, Rhode Island, United States
$50k-$55k/yr OnsiteFull Time
High school diploma, administrative and customer service experience, strong communication, multitasking, accuracy, follow-up, and Microsoft Office proficiency required; CRM or Salesforce and insurance experience preferred.
Microsoft Office, Microsoft Word, Microsoft Excel, Microsoft Outlook, CRM, Salesforce
13h
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CUSTOMER SUPPORT SPECIALIST I (DHS)
Pawtucket or Rhode Island
$49k-$53k/yr OnsiteFull Time
High school graduation with clerical or technical coursework and customer service experience providing public information while operating a telephone console, switchboard, or similar device.
1w
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Customer Support Specialist (In-Office)
Providence, Rhode Island, United States
$50k-$55k/yr OnsiteFull Time
Handle inbound/outbound calls about health insurance and benefits, assist with enrollment portals and billing systems, document transactions, and meet productivity and quality standards.
Microsoft Word, Microsoft Excel, Microsoft Outlook, Salesforce
1mo
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GPS Support Specialist (Temporary, Part-Time)
Lowell, Massachusetts, United States
OnsitePart Time
HS diploma/GED, customer service or office support background, proficiency in Microsoft Office, experience with CRM preferred; ability to multitask across systems and provide excellent student-focused service.
CRM, Microsoft Office
3mo
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Administrative Support Specialist
Billerica, Massachusetts, United States
$28/hr OnsiteFull Time
0+ YOEProfessional phone skills, strong communication, customer service, scheduling/bookings, multitasking, ServiceTitan experience a plus, self-motivated.
ServiceTitan
1mo
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Technical Support Specialist
Bedford, Massachusetts, United States
$80k-$95k/yr OnsiteFull Time
3+ YOEBachelor's degree or equivalent experience, 3+ years clinical/regulatory support experience, strong hemostasis/acute care/autoimmunity/transfusion knowledge, troubleshooting skills, and Microsoft Windows/Office proficiency.
Microsoft Windows, Microsoft Office, MCWS, Echo Lumena, NEO Iris
1w
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Customer Experience Specialist (Contract)
Boston or Brighton
$28-$32/hr HybridPart Time, Contract
3+ YOE3+ years in customer service, success, support, operations, or implementation, with strong communication, organization, problem-solving, presentation, and technology skills.
Canvas LMS, Zendesk, JIRA, Tableau, Salesforce, Microsoft Office, Webex, Zoom, LTI 1.3
2mo
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IT Support Specialist
Nashua, New Hampshire, United States
$20-$25/hr HybridPart Time
1+ YOE1–3 years helpdesk/IT support experience; strong customer-service and communication skills; experience with Windows PCs, Microsoft 365, Citrix, Teams/Zoom, VoIP phones; able to lift ~40 lbs and provide on-site hands-on support.
Microsoft 365, Microsoft Outlook, Microsoft Teams, Microsoft OneDrive, Microsoft SharePoint, Citrix, Zoom, VoIP
2mo
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Client Support Specialist
East Longmeadow, Massachusetts, United States
$21-$25/hr OnsiteFull Time
College degree required; experience in commercial printing preferred; strong communication; proficient with Microsoft Office; PrintSmith experience a plus; able to multitask in a deadline-driven environment.
PrintSmith, Microsoft Office
1d
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Deal Support Specialist
Waltham or Windsor
$70k-$80k/yr HybridFull Time
0+ YOEBachelor's degree required with 0–2 years of experience. Requires strong written and verbal communication, attention to detail, rapid software learning, and flexible rotational schedule availability.
1d
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Account Support Specialist
Rocky Hill, Connecticut, United States
OnsiteFull Time
High school diploma required; bachelor's preferred. Requires strong organization, communication, problem-solving, multitasking, and proficiency with Microsoft Outlook, Teams, Word, Excel, and ERP or CRM systems preferred.
Microsoft Outlook, Microsoft Teams, Microsoft Word, Microsoft Excel, ERP, CRM
1w
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Desktop Support Specialist
East Granby, Connecticut, United States
$26-$33/hr OnsiteFull Time
Experience in desktop support, Windows and Mac OS, hardware/software troubleshooting, Active Directory and Office 365, cloud platform familiarity (Azure/AWS), strong communication and customer service.
Windows, Mac, Active Directory, Microsoft Office 365, Azure, AWS
5d
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Front Desk / Administrative Support Specialist
Lincoln or Hanscom Air Force Base
$24-$29/hr OnsiteFull Time
1+ YOERequires one year of professional customer service experience, Microsoft Office proficiency, strong communication and data-entry skills, organizational ability, and eligibility for base access, CAC, and security screening.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Windows, Microsoft Edge, Chrome, AFFIRST, Transition Assistance Program systems
2mo
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International Student & Scholar Support Specialist
Amherst, Massachusetts, United States
OnsiteFull Time
1+ YOEBachelor's degree and >1 year customer support experience; U.S. citizen or lawful permanent resident required; strong data/system skills (SPIRE, Sunapsis, SEVIS), excellent communication, organization, and independent work ability.
SPIRE, Sunapsis, SEVIS, Salesforce Marketing Cloud
3mo
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Medical Administrative Support Specialist
Wellesley, Massachusetts, United States
$30-$33/hr OnsiteFull Time
1+ YOEHigh school diploma minimum (college preferred); 1+ year administrative assistant experience (medical setting preferred); EPIC and Microsoft Word/Excel/Outlook proficiency; insurance referral knowledge; strong customer service, organization, and multitasking skills.
EPIC, Microsoft Word, Microsoft Excel, Microsoft Outlook
2mo
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IT Support Specialist
Westborough, Massachusetts, United States
$65k-$80k/yr OnsiteFull Time
2+ YOELocal to Westborough, MA. 2–5 years IT support experience in a business environment. Proficiency with Windows 11, Microsoft 365, Active Directory/Entra ID, Intune, endpoint provisioning, and Windows Server. Strong troubleshooting, communication, and customer-service skills; relevant IT certifications a plus.
Microsoft 365, Microsoft Entra ID (Azure AD), Microsoft Active Directory, Microsoft Intune, Microsoft Windows 11, Microsoft Windows Server, AWS, AI and LLM-based tools
1w
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Business Support Specialist, Emerging Insurance Professionals Program
Glastonbury, Connecticut, United States
OnsiteFull Time
1+ YOEOne year of client-facing or customer service experience, high school diploma, procedure and workflow experience, teamwork, organization, communication, and proficiency with Microsoft Office products.
Microsoft Office, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook
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