93 customer support specialist jobs at 67 companies in Buzzards Bay, MA

1mo
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Customer Support Specialist I
Wakefield or Brockton
$21/hr HybridFull Time
Eastern Bank
Eastern BankNASDAQ: EBC: Provides personal banking, commercial lending, and wealth management services.
Answer inbound customer calls, maintain product knowledge, achieve entry-level service and sales standards, strong written/verbal skills, PC/data entry experience; bilingual a plus.
1w
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Customer Support Specialist (In-Office)
Providence, Rhode Island, United States
$50k-$55k/yr OnsiteFull Time
NFP
NFP: Provider of insurance brokerage, benefits, and wealth management services.
High school diploma, administrative and customer service experience, strong communication, multitasking, accuracy, follow-up, and Microsoft Office proficiency required; CRM or Salesforce and insurance experience preferred.
Microsoft Office, Microsoft Word, Microsoft Excel, Microsoft Outlook, CRM, Salesforce
1w
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Customer Support Specialist (In-Office)
Providence, Rhode Island, United States
$50k-$55k/yr OnsiteFull Time
Aon
AonNYSE: AON: Global professional services firm providing risk and people solutions.
Handle inbound/outbound calls about health insurance and benefits, assist with enrollment portals and billing systems, document transactions, and meet productivity and quality standards.
Microsoft Word, Microsoft Excel, Microsoft Outlook, Salesforce
1mo
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Customer Support & Social Engagement Specialist
Boston, Massachusetts, United States
HybridFull Time
143 Studios
143 Studios: Produces personal development podcasts and educational media content.
1+ YOEBachelor's degree required; 1-2 years community management, social care, or customer support experience preferred. Strong written communication, judgment for escalation, attention to detail, and ability to follow tagging/workflow processes.
HubSpot, Sprinklr, Spotify, Instagram, TikTok, YouTube, Facebook, LinkedIn, Threads, Zendesk, Kustomer, Sprout, Brandwatch, Help Scout
1mo
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Patient Care & Customer Support Specialist
Plainville, Massachusetts, United States
$21/hr OnsiteFull Time
Enos Home Medical
Enos Home Medical: A medical supply and home healthcare support providing patient care and customer service.
High school equivalent preferred; customer service or data entry experience and typing/10-key skills; strong communication, organization, confidentiality, and multitasking abilities.
2w
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Support Specialist
Boston, Massachusetts, United States
OnsiteFull Time
Wellist
Wellist: Digital health platform for patient and employee care navigation.
Provide empathetic phone and email support, research and verify resources, manage multiple cases, meet responsiveness metrics, and collaborate with partners.
3d
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Client Support Specialist
United States or San Francisco or New York City or Los Angeles or Boston or Seattle or Washington or San Diego or Chicago or Austin or Dallas or Portland or Denver or Philadelphia or Baltimore or Sacramento or Minneapolis or Miami or Atlanta or Phoenix or Orlando or Las Vegas or Salt Lake City or Madison or Birmingham or San Antonio or Spokane or Toronto
$18-$28/hr RemoteFull Time
Roo
Roo: Digital marketplace connecting veterinary professionals with animal hospital shifts.
2+ YOE2+ years in client or customer support; strong communication, organization, accuracy, troubleshooting, flexibility, process improvement, and familiarity with customer support tools.
LiveChat, HubSpot
2mo
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Client Support Specialist
Boston or Plano or St. Petersburg or St. Louis or Atlanta or Morristown or Hyderabad
$19-$24/hr HybridFull Time
Zelis
Zelis: Providing healthcare payment and claims cost management solutions.
1+ YOEAssociate degree +1 year customer support (or HS/GED +3 years). Experience with chat/email support, CRM/ticketing tools, strong written communication, problem-solving, and proficiency with AI tools.
CRM systems, ticketing platforms, customer support tools, AI tools
1mo
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Technical Support Specialist
Boston, Massachusetts, United States
RemoteFull Time
parcelLab
parcelLab: Post-purchase experience software platform for ecommerce brands.
1+ YOEPrior customer support or operations experience (B2B SaaS a plus); ability to read/understand JavaScript; strong problem-solving and communication skills; native-level English; comfortable working in a software platform.
JavaScript
4w
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Student Accounts Support Specialist
Bristol, Rhode Island, United States
OnsiteFull Time
Roger Williams University
Roger Williams University: Private university offering undergraduate, graduate, and legal degrees.
Provide operational account resolution, cashiering, and customer service support; collaborate across campus to resolve complex student account issues affecting registration, housing, financial aid, or graduation.
1mo
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Customer Success Specialist
Boston, Massachusetts, United States
OnsiteFull Time
Entyre Care
Entyre Care: Providing financial and professional support for family caregivers.
Experience in administrative support, customer success, or operations; strong organization, multitasking, reporting skills; excellent written and verbal communication; proactive problem-solving; English required; Spanish a plus.
6d
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Apptegy Support Specialist
Newport, Rhode Island, United States
$500/yr OnsiteFull Time
Newport Public Schools
Newport Public Schools: Provides public K-12 education services to students in Newport.
Website support experience, strong writing, proofreading, organization, communication, customer service, and rapid learning skills; Apptegy or Blackboard-to-Apptegy transition experience preferred.
Apptegy, Thrillshare, Blackboard, Content Management System (CMS)
1w
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Customer Experience Specialist (Contract)
Boston or Brighton
$28-$32/hr HybridPart Time, Contract
Harvard Business Publishing
Harvard Business Publishing: Publishes business research and provides corporate training services.
3+ YOE3+ years in customer service, success, support, operations, or implementation, with strong communication, organization, problem-solving, presentation, and technology skills.
Canvas LMS, Zendesk, JIRA, Tableau, Salesforce, Microsoft Office, Webex, Zoom, LTI 1.3
6d
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Styling Support Specialist
Nantucket, Massachusetts, United States
$20-$27/hr OnsitePart Time
Tuckernuck
Tuckernuck: Sells curated classic apparel and lifestyle products through boutiques.
Retail or customer service experience is preferred but not required. Requires 20–25 hours weekly, including evening, weekend, and holiday availability, tech aptitude, problem-solving, collaboration, and adaptability.
6d
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Patient Support Specialist
Boston, Massachusetts, United States
$20-$22/hr OnsiteFull Time
Casa Esperanza
Casa Esperanza: Provides bilingual behavioral health and substance use recovery services.
Requires high school diploma or GED, front desk and practice management experience, strong communication and data entry skills, English/Spanish bilingual ability, CPR certification, and insurance verification experience.
Electronic Health Record (EHR), Practice Management System, Microsoft Excel
1mo
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Technical Support Specialist
Boston or Burlington
$70k-$80k/yr HybridFull Time
Vaisala
VaisalaNasdaq Helsinki: VAIAS: Manufactures weather and industrial measurement instruments.
2+ YOEBachelor's or equivalent and ≥2 years technical support experience; strong IT knowledge (firewalls, DHCP, Active Directory), customer-facing skills, problem-solving, and experience with environmental monitoring preferred.
viewLinc, Zoom, Microsoft Teams, Active Directory
1w
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Attorney Support Specialist – Utility Player
Boston or Los Angeles or San Diego or Orange County
$70k-$100k/yr HybridFull Time
Latham & Watkins
Latham & Watkins: Global law firm providing legal counsel to businesses.
3+ YOEHigh school diploma required; bachelor's degree preferred. Requires at least three years of relevant legal or professional services experience, communication, multitasking, and customer service skills.
ServiceNow
2w
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Client Care Specialist | Customer Care and Family Support
Middleborough, Massachusetts, United States
$21-$23/hr OnsiteFull Time
Gateway Services
Gateway Services: Provides pet cremation, burial, and memorial aftercare services.
Provide empathetic phone, email and in-person support to veterinary clinics and pet parents; accurate data entry; attention to detail; prior customer service preferred but training provided.
1mo
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Social Support Specialist (Community Management and Moderation)
Boston or United States
$38k-$45k/yr RemoteFull Time
Keywords Studios
Keywords Studios: Provides technical and creative services for video game developers.
3+ YOE3+ years community support/moderation in gaming, native-level English, Discord/Steam familiarity, neutrality in moderation, attention to detail.
Discord, X (Twitter), Facebook, Steam, Zendesk, Sprout Social
3w
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Customer Success Specialist - Up to $2,000 Sign-on Bonus!
Boston, Massachusetts, United States
HybridFull Time
Pflegewegweiser
Pflegewegweiser: Provides tech-enabled home care and support for family caregivers.
Experience in administrative support or customer success, strong organizational and communication skills, report/dashboard ability; bilingual Spanish a plus.