58 customer support specialist jobs at 39 companies in Dalton, MA
2mo
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Customer Experience Specialist
Latham, New York, United States
OnsiteFull Time
Provide phone/email/chat customer support and problem resolution for orders, returns, mis-shipments, and pricing; high school diploma required, prior customer-facing experience preferred, basic PC and Microsoft Outlook/Windows proficiency.
Microsoft Outlook, Windows
1w
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Software Support Specialist
Latham, New York, United States
OnsiteFull Time
Previous software support or systems experience is a plus. Requires troubleshooting, analytical, organizational, communication, database, and relational database or SQL knowledge.
SQL, Microsoft Office, Microsoft Office, Microsoft Office
3mo
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Patient Support Specialist
Latham, New York, United States
$18-$24/hr OnsiteFull Time
High school diploma or equivalent; medical clerical experience preferred; strong computer skills; knowledge of medical terminology; excellent customer service; confidentiality.
1mo
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Retail Support Specialist
Albany, New York, United States
$26/hr OnsiteFull Time
Strong customer service and communication, ability to handle escalations, multitasking across systems, detail-oriented problem solving, and flexibility to work evenings/weekends/holidays.
1mo
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IT Support Specialist
Pittsfield, Massachusetts, United States
OnsiteFull Time
Provide frontline IT support, troubleshoot systems, perform maintenance, manage backups/patching, and occasionally travel to client sites; customer service and documentation skills required.
Windows, Active Directory, DNS, Microsoft 365, Group Policy, VMware, TCP/IP
3w
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Retail Customer Service Specialist
Latham, New York, United States
$16-$23/hr OnsitePart Time
Provide excellent customer experiences, operate front-end/register, support cashiers, uphold merchandising and safety standards; prior retail or cashier experience preferred.
2mo
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Client Support Specialist
East Longmeadow, Massachusetts, United States
$21-$25/hr OnsiteFull Time
College degree required; experience in commercial printing preferred; strong communication; proficient with Microsoft Office; PrintSmith experience a plus; able to multitask in a deadline-driven environment.
PrintSmith, Microsoft Office
2mo
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Client Support Specialist
East Longmeadow, Massachusetts, United States
$21-$25/hr OnsiteFull Time
Experience in commercial printing preferred; college degree; strong communication; proficient in Microsoft Office; familiarity with PrintSmith or similar software.
PrintSmith, Microsoft Office
3w
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House Brands Jr. Sales & Customer Support
Saugerties, New York, United States
$20-$26/hr OnsiteFull Time
Customer-facing sales/support experience preferred; valid driver’s license; Microsoft Office/Excel proficiency; base technical knowledge of audio/video/cable products; strong communication and organization.
Microsoft Office, Microsoft Excel
2w
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Desktop Support Specialist
East Granby, Connecticut, United States
$26-$33/hr OnsiteFull Time
Experience in desktop support, Windows and Mac OS, hardware/software troubleshooting, Active Directory and Office 365, cloud platform familiarity (Azure/AWS), strong communication and customer service.
Windows, Mac, Active Directory, Microsoft Office 365, Azure, AWS
1w
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Claims Administrative Support Specialist
Albany, New York, United States
$20-$21/hr OnsiteFull Time
1+ YOEHigh school diploma or GED plus one year of administrative or clerical experience, or one year of post-secondary education. Requires organizational, communication, multitasking, and customer service skills.
2mo
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International Student & Scholar Support Specialist
Amherst, Massachusetts, United States
OnsiteFull Time
1+ YOEBachelor's degree and >1 year customer support experience; U.S. citizen or lawful permanent resident required; strong data/system skills (SPIRE, Sunapsis, SEVIS), excellent communication, organization, and independent work ability.
SPIRE, Sunapsis, SEVIS, Salesforce Marketing Cloud
2w
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TSS Support Specialist
Lakeville or Canaan or Norwich
$22-$29/hr OnsiteFull Time
4+ YOE4+ years trust/banking/paralegal/accounting experience; Associates in Business Administration or equivalent; proficient with Word and Excel; understanding of trust accounting, securities movement, and strong customer service and communication skills.
Microsoft Word, Microsoft Excel, Windows
2mo
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Systems/Network Support Specialist
East Greenbush, New York, United States
$70k-$80k/yr OnsiteFull Time
Strong communication, customer-service focus, ability to diagnose technical questions, NY driver’s license, reliable transportation, and IT support experience.
Windows Server, Microsoft Windows, Microsoft Azure, DNS, DHCP, Active Directory, Group Policy, VMware, Veeam, Hyper-V, SAN, NAS, RDP, VPN
1w
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Cloud Phone Implementation & Customer Success Specialist
Chicopee, Massachusetts, United States
$70k-$100k/yr OnsiteFull Time
Experience with cloud telephony, number porting, telecommunications, VoIP, UCaaS, networking, technical support, implementation, customer success, or project management; strong communication and customer service skills.
Zoom Phone, Zoom Workplace
1w
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Cloud Phone Implementation & Customer Success Specialist
Chicopee, Massachusetts, United States
$70k-$100k/yr OnsiteFull Time
Experience with Zoom Phone or cloud telephony, telephone number porting, telecommunications, VoIP, UCaaS, networking, technical support, implementation, customer success, or project management; strong communication skills required.
Zoom Phone, Zoom Workplace
1mo
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Endoscopy Support Specialist I - Albany, NY
Albany, New York, United States
$26-$35/hr FieldFull Time
Provide field service and customer education for endoscopy equipment, strong customer service and communication, valid driver’s license, ability to travel overnight, complete CFER within one year, technology literate (Microsoft Office).
Microsoft Outlook, Microsoft Excel, Microsoft Word, Microsoft PowerPoint, iPhone, iPad
2w
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Photo Specialist
East Longmeadow, Massachusetts, United States
$15-$18/hr OnsiteFull Time
Provide expert photo and customer service, process transactions, maintain photo inventory and equipment, support auxiliary services, and complete training. English fluency and flexibility for evenings/weekends required.
2w
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Technology Support Specialist - 1 YEAR POSITION. POTENTIAL TO BECOME PERMANENT.
Southwick, Massachusetts, United States
$52k-$57k/yr OnsiteFull Time, Temporary
3+ YOERequires 3–5 years of IT experience, preferably in education; strong troubleshooting, communication, customer service, Windows, Microsoft Office 365, networking, and system administration skills. Associate degree preferred; work authorization required.
Microsoft Office 365, Microsoft Office 365 Cloud Environment, Microsoft server network environments, Windows, LAN, WAN
1mo
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Member Specialist
Latham, New York, United States
$18-$26/hr OnsiteFull Time
Provides member service, processes purchases and returns, resolves concerns, maintains merchandise and safety areas, and supports training. Retail and mobile retail application experience preferred.
Open Door Policy, Walmart Academy, Live Better U
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