163 customer support specialist jobs at 105 companies in Danville, CA
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Customer Support Specialist
San Francisco, California, United States
$90k-$110k/yrHybridFull Time
Parafin: Private financial-infrastructure providing embedded financing to small businesses through marketplaces and software platforms.
2+ YOEProvides multi-brand customer support with strong prioritization and attention to detail. Two years of software support, fintech, or financial services experience preferred; Zendesk proficiency preferred.
Truework: AI verification platform providing background, identity, employment, mortgage, tenant, and trust checks for businesses and individuals.
1+ YOE1+ years customer support in high-volume environments; strong verbal/written communication; ability to troubleshoot software and hardware across platforms; multitasking, prioritization, and resilience.
1+ YOERequires 1+ year of customer support or user operations experience in B2B SaaS or technology, strong written and verbal communication, product curiosity, ownership, and comfort working with ambiguity.
United States or Canada or India or Luxembourg or United Kingdom or San Francisco or New York City or Mumbai or Bangalore
$60k-$70k/yrRemoteFull Time
Juniper Square: Private-markets fund operations partner providing connected software, data, and fund administration services to investment managers.
2+ YOE2+ years relevant experience, bachelor's preferred; strong written/verbal communication, troubleshooting, technical aptitude, and time management; ability to learn software and support B2B customers.
Rogo: Financial AI platform automating research and workflows for investment banks, private equity firms, and asset managers.
1+ YOE1+ years in B2B SaaS customer support, strong written and verbal communication, organization, prioritization, analytical mindset, experience with high-volume chat/email queues and SLAs, and ability to collaborate cross-functionally.
San Francisco or New York City or Portland or United States
$43k-$58k/yrRemoteFull Time
Mercury: Private fintech providing business banking and financial workflow tools to startups and small businesses.
2+ YOERequires 2+ years in customer experience or support, empathy, clear communication, multitasking, creativity, and problem-solving. Retail branch banking experience is preferred.
Authorium: Private public-benefit GovTech SaaS providing no-code administrative workflow software to government agencies.
Provide technical customer support for a government-focused SaaS platform including troubleshooting API integrations, managing support lifecycle, writing clear technical responses, and participating in on-call rotations.
Copy of Customer Support Specialist, Time Off Support
Nevada or California or New Mexico or Colorado or El Paso or Arizona or Utah or Washington or Oregon or Los Angeles or Idaho or Montana or Wyoming or San Francisco
$22-$23/hrRemoteFull Time
Rippling: Unified workforce management platform for HR, IT, and Finance.
2+ YOEBachelor's degree and 2+ years of technical customer support experience in SaaS required, with API, integration, payroll, accounting, troubleshooting, and English communication skills.
API, CRM, QuickBooks Online, NetSuite, Sage Intacct, Xero, REST APIs, webhooks, OAuth, HRIS, Microsoft Slack, Microsoft 365
United States or San Francisco or New York City or Los Angeles or Boston or Seattle or Washington or San Diego or Chicago or Austin or Dallas or Portland or Denver or Philadelphia or Baltimore or Sacramento or Minneapolis or Miami or Atlanta or Phoenix or Orlando or Las Vegas or Salt Lake City or Madison or Birmingham or San Antonio or Spokane or Toronto
$18-$28/hrRemoteFull Time
Roo: U.S. veterinary staffing marketplace connecting veterinarians and technicians with animal hospitals for relief and hiring work.
2+ YOERequires 2+ years of client or customer support experience, strong communication and organizational skills, accuracy, flexibility, process improvement ability, and familiarity with customer support software.
034Motorsport: Private American automotive performance-parts manufacturer, tuner, and service provider for Audi, Volkswagen, BMW, and Porsche enthusiasts.
Customer service experience in automotive or technical environment; strong communication and problem-solving skills; able to manage multiple priorities; proficiency with CRM and office tools.
Cognition: Applied AI lab building autonomous software-engineering agents for enterprise engineering teams.
2+ YOE2+ years in customer support or billing ops; familiarity with Stripe/Chargebee; Zendesk/Intercom experience; strong written communication; detail-oriented.
Paraform: Agentic hiring platform connecting companies with expert recruiters and AI agents to fill critical roles.
Recruiter-facing support experience with strong written communication, prioritization, judgment, systems thinking, and ownership; ability to troubleshoot platform, submission, approval, and payout issues.
Anrok: The global sales tax solution built for modern commerce.
Proven product/technical support experience in software, strong customer focus, excellent communication, experience collaborating with product/engineering, familiarity with Zendesk is a plus.
Qureos: AI-powered recruitment platform connecting talent with employers.
Customer service, helpdesk, or support experience; excellent written and verbal communication; problem-solving, organization, attention to detail, confidentiality, and ability to learn new technologies.
United States or San Francisco or Portland or Seattle or Denver or New York City
$60k-$75k/yrRemoteFull Time
AllTrails: Privately held outdoor navigation app serving hikers with trail maps, route planning, and reviews.
Technical or software support experience, high-volume ticket management, strong written and verbal communication, customer empathy, issue investigation, and cross-functional collaboration with product and engineering teams.
OpenAI: AI research and deployment focused on beneficial AGI.
6+ YOERequires 6+ years in customer support, user operations, ads operations, Trust & Safety, risk operations, escalations, or related work; investigative judgment, data synthesis, process improvement, cross-functional communication, and AI or coding experience.
San Francisco or Arizona or California or Colorado or Florida or Georgia or Iowa or Idaho or Illinois or Indiana or Massachusetts or Michigan or Missouri or North Carolina or New Hampshire or New Jersey or New York or Ohio or Oklahoma or Oregon or Pennsylvania or South Carolina or Tennessee or Texas or Utah or Virginia or Washington or Wisconsin or West Virginia
$20-$24/hrRemoteFull Time
Phil: Private U.S. health-tech platform helping pharmaceutical brands deliver prescription access, affordability, adherence, and direct-to-patient services.
2+ YOE2+ years in operations/admin/customer support; prior pharmacy technician or prescription-workflow experience preferred; strong attention to detail, communication, and ability to manage multiple workflows; experience with G Suite.
United States or North America or Seattle or New York City or San Francisco or London
$75k-$90k/yrRemoteFull Time
Runway: Generative AI research building multimodal world-simulation tools for creators and organizations.
1+ YOE1–3 years in customer support, operations, or a technical role; strong written communication, modern tool proficiency, high-volume support experience, curiosity, autonomy, and interest in AI or creative tools.