131 customer support specialist jobs at 71 companies in Dearborn, MI
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Customer Support Specialist
Brighton or Calumet
OnsiteFull Time
Steelhead Technologies: Cloud-based ERP software for manufacturing job shops.
Strong written and verbal communication, customer-facing experience, curiosity, resilience, motivation, and the ability to work collaboratively and independently in a fast-paced environment.
Current college enrollment or graduation within one year, project planning skills, Microsoft Office proficiency, effective communication, critical thinking, multitasking, and ability to work independently and in teams.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook
InvestNext: Software for managing real estate investments and investor relations
2+ YOE2+ years SaaS customer support experience, strong multichannel communication, troubleshooting, and analytical skills; proficiency with support platforms and ability to train and assist customers.
Judson Center: Non-profit organization providing comprehensive human and health services.
HS diploma or GED; Michigan driver’s license; strong customer service and multi-line phone skills; basic admin tasks; prior work with children/behavioral health helpful.
Pflegewegweiser: Provides tech-enabled home care and support for family caregivers.
Experience in administrative support, customer success, or operations; strong organization, communication, problem-solving, and reporting skills; familiarity with Medicaid/Medicare preferred.
Entyre Care: Providing financial and professional support for family caregivers.
Experience in administrative support, customer success, sales, or operations; strong organization, communication, CRM familiarity, report generation, process improvement, and persistence in customer outreach. Medicaid/Medicare familiarity and bilingual Spanish or Arabic preferred.
United Wholesale MortgageNYSE: UWMC: Provider of wholesale residential mortgage loans to brokers.
High school diploma or equivalent; comfortable using computers and basic office software; strong communication, organizational and process skills; customer-service or office experience preferred.
United Wholesale MortgageNYSE: UWMC: Wholesale mortgage lender providing loan origination and servicing.
High school diploma or equivalent, comfortable with computers and basic office software, clear phone communication, process-oriented, organized, positive attitude, prior office/retail/customer service experience preferred.
Signarama Clinton Township: Provides custom signage, graphics, and visual branding solutions.
Customer service-focused, strong communication, basic sales/telemarketing, proficient in Windows Office and POS systems, excellent English spelling/grammar.
Dort Financial Credit Union: Provides financial services and products to its member owners.
1+ YOEHigh school diploma or GED, one year of credit union, banking, or administrative customer service experience, strong communication skills, Microsoft Office knowledge, and bondability.
LSPedia: Provides traceability and compliance software for the pharmaceutical industry.
3+ YOERequires 3+ years in SaaS, application, technical, software, healthcare, or pharmacy support; ticket-queue management; structured troubleshooting; analytical problem-solving; strong written communication; U.S. work authorization; and Spanish proficiency.
OneScan Pharmacy Pro, Power BI, SQL, Freshdesk, Zendesk, Salesforce, ServiceNow, Jira, HubSpot, SFTP, AS2, EDI, XML, JSON, CSV
Atlanta or Dallas or Detroit or Houston or Phoenix
OnsiteFull Time
Stellantis Financial Services USNYSE: STLA: Provides automotive financing and leasing for Stellantis vehicle brands.
2+ YOE2 years auto finance or loan processing experience, high school/GED, strong customer communication, attention to detail, multitasking, and proficiency with Microsoft Office; ability to handle confidential data.
Publicis GroupeEuronext Paris: PUB: Global advertising and digital transformation agency holding.
3+ YOERequires 3–5 years of customer service and escalation management experience, strong communication, organization, multitasking, interpersonal skills, and proficiency with MS Office, computer platforms, browsers, and operating systems.
Microsoft Outlook, Microsoft Excel, Microsoft Word, CRM
Publicis GroupeEuronext Paris: PUB: Global communications, advertising, and digital transformation holding.
3+ YOERequires 3–5 years of customer service, escalation management, call center, retail, or sales experience; strong communication, organization, multitasking, interpersonal, and problem-solving skills; and Microsoft Office proficiency.
Microsoft Outlook, Microsoft Excel, Microsoft Word, CRM
St. Frances Cabrini Catholic School: Private Catholic PK-12 educational institution in Michigan.
3+ YOEBachelor's degree or equivalent experience, 3–5 years in software implementation, customer success, application administration, or related work, plus integration knowledge, communication skills, and stakeholder support experience.
Pushpay ParishStaq, ParishSOFT, Church Management System, CRM, financial systems, analytics/reporting tools, data warehouse, online giving, Microsoft Excel
Lucid MotorsNASDAQ: LCID: Designs and manufactures high-performance luxury electric vehicles.
2+ YOERequires 2+ years of technical support and troubleshooting experience, high school diploma or GED, strong communication and technical comprehension, and familiarity with MS Office Suite, CRM tools, and Mac OS.
Microsoft Office Suite, Microsoft Outlook, CRM, Mac OS, Phone, Email, SMS, Chat
University of Michigan: Public research university offering undergraduate and graduate education.
1+ YOEBachelor's degree or equivalent education, certification, and experience; 1+ year end-user technical support; Windows or Mac, mobile devices, productivity applications, troubleshooting, and customer service skills.
Windows, Mac, iOS, Android, Google Workspace, Microsoft 365