112 customer support specialist jobs at 62 companies in Dundee, MI
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Customer Support Specialist
Brighton or Calumet
OnsiteFull Time
Steelhead Technologies: Cloud-based ERP software for manufacturing job shops.
Strong written and verbal communication, customer-facing experience, curiosity, resilience, motivation, and the ability to work collaboratively and independently in a fast-paced environment.
Current college enrollment or graduation within one year, project planning skills, Microsoft Office proficiency, effective communication, critical thinking, multitasking, and ability to work independently and in teams.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook
InvestNext: Software for managing real estate investments and investor relations
2+ YOE2+ years SaaS customer support experience, strong multichannel communication, troubleshooting, and analytical skills; proficiency with support platforms and ability to train and assist customers.
Judson Center: Non-profit organization providing comprehensive human and health services.
HS diploma or GED; Michigan driver’s license; strong customer service and multi-line phone skills; basic admin tasks; prior work with children/behavioral health helpful.
Pflegewegweiser: Provides tech-enabled home care and support for family caregivers.
Experience in administrative support, customer success, or operations; strong organization, communication, problem-solving, and reporting skills; familiarity with Medicaid/Medicare preferred.
Entyre Care: Providing financial and professional support for family caregivers.
Experience in administrative support, customer success, sales, or operations; strong organization, communication, CRM familiarity, report generation, process improvement, and persistence in customer outreach. Medicaid/Medicare familiarity and bilingual Spanish or Arabic preferred.
Harbor: Clinical provider of mental health, addiction, and vocational services.
High school diploma or equivalent required; related office experience preferred. Requires data entry, Microsoft Office proficiency, customer service, multitasking, organization, confidentiality, and clear communication.
LSPedia: Provides traceability and compliance software for the pharmaceutical industry.
3+ YOERequires 3+ years in SaaS, application, technical, software, healthcare, or pharmacy support; ticket-queue management; structured troubleshooting; analytical problem-solving; strong written communication; U.S. work authorization; and Spanish proficiency.
OneScan Pharmacy Pro, Power BI, SQL, Freshdesk, Zendesk, Salesforce, ServiceNow, Jira, HubSpot, SFTP, AS2, EDI, XML, JSON, CSV
Atlanta or Dallas or Detroit or Houston or Phoenix
OnsiteFull Time
Stellantis Financial Services USNYSE: STLA: Provides automotive financing and leasing for Stellantis vehicle brands.
2+ YOE2 years auto finance or loan processing experience, high school/GED, strong customer communication, attention to detail, multitasking, and proficiency with Microsoft Office; ability to handle confidential data.
Publicis GroupeEuronext Paris: PUB: Global communications, advertising, and digital transformation holding.
3+ YOERequires 3–5 years of customer service, escalation management, call center, retail, or sales experience; strong communication, organization, multitasking, interpersonal, and problem-solving skills; and Microsoft Office proficiency.
Microsoft Outlook, Microsoft Excel, Microsoft Word, CRM
Total Respiratory & Rehab: Provides home respiratory medical equipment and sleep therapy solutions.
Provide customer-facing support for patients, referral sources, and physicians: intake, scheduling, insurance verification, equipment setup guidance, and documentation; high school diploma and strong communication skills required.
Microsoft Word, Microsoft Excel, Microsoft Outlook
St. Frances Cabrini Catholic School: Private Catholic PK-12 educational institution in Michigan.
3+ YOEBachelor's degree or equivalent experience, 3–5 years in software implementation, customer success, application administration, or related work, plus integration knowledge, communication skills, and stakeholder support experience.
Pushpay ParishStaq, ParishSOFT, Church Management System, CRM, financial systems, analytics/reporting tools, data warehouse, online giving, Microsoft Excel
Lucid MotorsNASDAQ: LCID: Designs and manufactures high-performance luxury electric vehicles.
2+ YOERequires 2+ years of technical support and troubleshooting experience, high school diploma or GED, strong communication and technical comprehension, and familiarity with MS Office Suite, CRM tools, and Mac OS.
Microsoft Office Suite, Microsoft Outlook, CRM, Mac OS, Phone, Email, SMS, Chat
American 1 Credit Union: Provides personal and business banking services to local members.
1+ YOEHigh school diploma/GED, 1–2 years credit union or banking experience, strong communication and organizational skills, knowledge of collections regulations, and ability to handle multiple correspondence channels.
Microsoft Outlook, Microsoft Word, Microsoft Excel, Adobe Acrobat
University of Michigan: Public research university offering undergraduate and graduate education.
1+ YOEBachelor's degree or equivalent education, certification, and experience; 1+ year end-user technical support; Windows or Mac, mobile devices, productivity applications, troubleshooting, and customer service skills.
Windows, Mac, iOS, Android, Google Workspace, Microsoft 365
Niterra North AmericaTokyo Stock Exchange: 5334: Manufactures and supplies automotive ignition and sensor components.
2+ YOEHigh school diploma/GED, 2+ years supporting software/hardware, strong troubleshooting, help desk experience, AD account management, networking, documentation, imaging, and customer service; participation in on-call rotation.
Active Directory, Microsoft administrative portal, Help Desk System
AO Garcia Agency: Sells life and supplemental health insurance to working families.
Strong communication, professionalism, adaptability, self-motivation, dependability, teamwork, and willingness to learn are required for virtual client consultations and support.