90 customer support specialist jobs at 57 companies in Dunn, NC
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Customer Support Specialist
Morrisville, North Carolina, United States
HybridFull Time
PlayMetrics: Software platform for youth sports organization management and operations.
2+ YOEBachelor's degree in business or related field, 2+ years of customer support experience, English fluency, technology proficiency, and unrestricted US work authorization without sponsorship.
Fayetteville or Greenville or Fletcher or Wilmington or Greensboro or United States
OnsiteFull Time
First BankNASDAQ: FBNC: Provides personal and business banking, loans, and wealth management.
High school diploma or GED, bilingual English and Spanish communication, banking operations knowledge, computer skills, customer service, problem solving, organization, and a valid driver's license.
Online Banking, Mobile Deposit, Bill Pay, Telephone Banking, Microsoft Excel
Railinc: Providing data and technology solutions for freight rail operations.
Bachelor's degree required; customer service experience preferred. Requires Microsoft Office skills; preferred exposure to Python and SQL; ability to multitask, communicate, and provide 24/7 on-call customer support.
Savista: Revenue cycle management and clinical registry services for healthcare.
High school diploma/GED, ability to navigate Internet Explorer and Microsoft Office, maintain HIPAA/FCRA/FDCPA compliance, handle sensitive information, and communicate by phone and email.
EmergeOrtho: Provides comprehensive musculoskeletal and orthopedic care services.
High school diploma/GED or equivalent; strong communication and customer service; insurance entry/verification and collections experience recommended; ability to multi-task, handle high volumes, and maintain composure.
Town of Rolesville: Provides municipal and public safety services to Rolesville residents.
Must be 15+ years old; ability to work evenings and weekends; lift up to 25 lbs; strong interpersonal skills; prior customer service or recreation experience a plus.
Thermo Fisher ScientificNYSE: TMO: Sells equipment and chemicals for scientific research and healthcare.
3+ YOEDegree in a scientific/technical discipline with 3+ years (or Bachelor's with 5+ years) supporting analytical instrumentation; experience with ion chromatography, strong troubleshooting, communication, and remote support skills; Windows and CRM experience.
Chromeleon Chromatography Data System, Windows, CRM
Lucid Software: Provides visual collaboration and diagramming software for teams.
2+ YOE2 years work experience or Bachelor's degree preferred; strong written/verbal communication, troubleshooting, technical aptitude, ability to translate complex ideas into simple content, and cross-functional collaboration.
Kraken Kinetics: Manufacturer of advanced kinetic solutions for unmanned defense platforms.
2+ YOE2+ years IT help desk/desktop support experience; working knowledge of Windows, macOS, iOS; familiarity with Microsoft 365 and Teams; strong customer service and ability to follow security/configuration standards.
Windows, macOS, iOS, Microsoft 365, Teams, OneDrive, SharePoint, Outlook, Intune
EnrollHere: Integrated Medicare platform for agency sales, compliance, and enrollment.
2+ YOERequires 2–4 years in technical or customer support, hands-on Intercom experience, ticketing-system experience, browser troubleshooting, excellent writing, and ability to manage priorities remotely.
Intercom, Zendesk, Freshdesk, Jira Service Management, Notion, developer tools, console logs, HTML, CSS, United Healthcare, Aetna, MetLife, Talkspace
Sumitomo Electric LightwaveTokyo Stock Exchange: 5802: Manufactures optical fiber cables and high-performance fusion splicers.
10+ YOERequires a two-year college degree or equivalent experience, 10+ years in fiber optics or related business, customer service or sales support experience, Microsoft product proficiency, and knowledge of export requirements.
Sumitomo ElectricTokyo Stock Exchange: 5802: Manufacturer of electrical wires, cables, and automotive wiring harnesses.
10+ YOERequires a 2-year college degree or equivalent experience, 10+ years in fiber optics or related business, customer service or sales support experience, Microsoft proficiency, export knowledge, and leadership skills.
Microsoft products, Enterprise Resource Planning (ERP) System, lead management programs
Metabolon: Provides metabolomics analysis services for life sciences research.
3+ YOEBachelor's degree required, 3+ years relevant experience, required LC‑MS/metabolomics lab experience, strong written communication, Salesforce Service Cloud and bioinformatics support experience preferred.
Integrated Bioinformatics Platform (IBP), Salesforce Service Cloud, Xcalibur, MassHunter, Analyst, MassLynx, Microsoft Teams
Core Managed: Managed IT and cybersecurity services provider for businesses.
Level 1 IT support experience, strong verbal/written communication, customer service, time management, problem solving, ability to learn new technologies, reliable vehicle, pass drug/background check; associate degree required, bachelor\u0000\u0000\u0000\u0000\u0000\u0000\u0000\u0000preferred.
Fortinet, Fortigate, Hyper-V, Microsoft 365, Azure, Exchange, Active Directory
(INSPECTIONS & PLANNING) Administrative Support Specialist
Clinton, North Carolina, United States
$34k/yrOnsiteFull Time
Sampson County: Providing essential local government services to the Sampson County community.
Associate degree in business administration, secretarial science, or related field; minimal office management or customer service experience; computer proficiency and strong organizational, communication, and recordkeeping skills.
Client Support Specialist - Financial Services, North Hills, NC
North Hills, North Carolina, United States
OnsiteFull Time
Advyzon: Cloud-based all-in-one technology platform for financial advisors.
0+ YOEBachelor's degree preferred; experience in client support or technical support a plus; strong knowledge of financial products; CRM and support tools familiarity; empathetic communicator.
Seneca Holdings: Operates a portfolio of federal and commercial businesses.
2+ YOERequires U.S. citizenship or ability to obtain it, government background investigation, 2+ years hardware and software troubleshooting, Microsoft support experience, workstation maintenance, customer support, and IAT Level II qualification.
Microsoft Operating System, EMTS, TCP/IP, Active Directory, Microsoft Office
Antech Diagnostics: Provides veterinary diagnostic testing and imaging services.
4+ YOE4+ years technical experience, BS/BA preferred, veterinary or customer-service background preferred, knowledge of in-house diagnostics, networking, Microsoft Office; strong interpersonal and organizational skills.
Microsoft Office Suite, Microsoft Teams, PowerPoint
Eventus WholeHealth: Provides integrated medical and mental healthcare for elderly residents.
1+ YOERequires a high school diploma, driver's license, reliable transportation, strong customer service and communication skills; patient care experience and MA, CNA, or PCT credentials are preferred.