104 customer support specialist jobs at 57 companies in Erwin, NC
1w
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Customer Support Specialist
Morrisville, North Carolina, United States
HybridFull Time
2+ YOEBachelor's degree in business or related field, 2+ years of customer support experience, English fluency, technology proficiency, and unrestricted US work authorization without sponsorship.
1mo
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Customer Support Specialist
Durham, North Carolina, United States
$45k/yr OnsiteFull Time
High school diploma or equivalent, strong verbal and written communication, proficient typing and computer skills, Microsoft Office or Google Suite, ability to meet attendance and performance metrics, Zendesk and call center experience preferred.
Zendesk, Live Chat, Microsoft Office, Google Suite
1w
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Customer Support Specialist I: Bilingual
Fayetteville or Greenville or Fletcher or Wilmington or Greensboro or North Carolina or South Carolina
OnsiteFull Time
High school diploma or GED, bilingual English and Spanish communication skills, intermediate bank operations and computer skills, customer service ability, and a valid driver's license.
mainframe computer system, word processing, spreadsheets, web-based programs, specialty software programs
1w
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Customer Support Specialist I: Bilingual
Fayetteville or Greenville or Fletcher or Wilmington or Greensboro or United States
OnsiteFull Time
High school diploma or GED, bilingual English and Spanish communication, banking operations knowledge, computer skills, customer service, problem solving, organization, and a valid driver's license.
Online Banking, Mobile Deposit, Bill Pay, Telephone Banking, Microsoft Excel
2mo
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Customer Success Specialist
Cary, North Carolina, United States
OnsiteFull Time
Bachelor's degree required; customer service experience preferred. Requires Microsoft Office skills; preferred exposure to Python and SQL; ability to multitask, communicate, and provide 24/7 on-call customer support.
Microsoft Office, Python, SQL
3d
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Product Support Specialist
Durham, North Carolina, United States
OnsiteFull Time
1+ YOEHigh school diploma, 1+ year clinical research experience, Microsoft Office proficiency, pharmaceutical and clinical trials knowledge, and availability for after-hours on-call support.
Microsoft Office, ServiceDesk, Almac Gateway, IRF, Autoship, LinkedIn, 21CFRPart11, GXP
2w
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Support Specialist, AR
Raleigh, North Carolina, United States
$15-$18/hr OnsiteFull Time
High school diploma/GED, ability to navigate Internet Explorer and Microsoft Office, maintain HIPAA/FCRA/FDCPA compliance, handle sensitive information, and communicate by phone and email.
Microsoft Internet Explorer, Microsoft Office
1mo
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Patient Support Specialist
Apex or North Carolina
OnsiteFull Time
High school diploma/GED or equivalent; strong communication and customer service; insurance entry/verification and collections experience recommended; ability to multi-task, handle high volumes, and maintain composure.
2mo
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Technical Support Specialist
Durham, North Carolina, United States
RemoteFull Time
1+ year SaaS experience or 2-3 years technical customer support; strong communication; experience with CRM and support tools.
Google Suite, Slack, Jira, Wrangle, Zendesk, Notion, Claude, Gemini, APIs
1w
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Technical Support Specialist - Metabolomics Kits (Europe)
United Kingdom or Germany or Research Triangle Park
RemoteFull Time
3+ YOEBachelor's in a life science,3+ years relevant lab/technical support experience,experience with LC-MS and metabolomics,ability to support customers remotely and create support documentation,knowledge of major LC/MS platforms and case management tools.
Integrated Bioinformatics Platform (IBP), Salesforce Service Cloud, Microsoft Teams, Xcalibur, MassHunter, Analyst, MassLynx, Thermo Fisher, SCIEX, Agilent, Waters
3w
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Program Support Specialist I
Rolesville, North Carolina, United States
$10-$13/hr OnsitePart Time
Must be 15+ years old; ability to work evenings and weekends; lift up to 25 lbs; strong interpersonal skills; prior customer service or recreation experience a plus.
2w
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Technical Support Specialist, Ion Chromatography
Pennsylvania or Morrisville or Pittsburgh
RemoteFull Time
3+ YOEDegree in a scientific/technical discipline with 3+ years (or Bachelor's with 5+ years) supporting analytical instrumentation; experience with ion chromatography, strong troubleshooting, communication, and remote support skills; Windows and CRM experience.
Chromeleon Chromatography Data System, Windows, CRM
1mo
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Product Support Specialist
Raleigh, North Carolina, United States
HybridFull Time
2+ YOE2 years work experience or Bachelor's degree preferred; strong written/verbal communication, troubleshooting, technical aptitude, ability to translate complex ideas into simple content, and cross-functional collaboration.
Lucidchart, Lucidspark, airfocus, LLMs
2w
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Field Support Specialist
Smithfield, North Carolina, United States
FieldFull Time
High school diploma, clean driving record, able to lift up to 40 lbs, fluent English, U.S. work authorization required.
3w
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IT Support Specialist
Pinehurst, North Carolina, United States
$60k-$75k/yr OnsiteFull Time
2+ YOE2+ years IT help desk/desktop support experience; working knowledge of Windows, macOS, iOS; familiarity with Microsoft 365 and Teams; strong customer service and ability to follow security/configuration standards.
Windows, macOS, iOS, Microsoft 365, Teams, OneDrive, SharePoint, Outlook, Intune
3d
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Technical Support Specialist
Pinehurst, North Carolina, United States
RemoteFull Time
2+ YOERequires 2–4 years in technical or customer support, hands-on Intercom experience, ticketing-system experience, browser troubleshooting, excellent writing, and ability to manage priorities remotely.
Intercom, Zendesk, Freshdesk, Jira Service Management, Notion, developer tools, console logs, HTML, CSS, United Healthcare, Aetna, MetLife, Talkspace
21h
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Sales Support Specialist
Raleigh, North Carolina, United States
OnsiteFull Time
10+ YOERequires a 2-year college degree or equivalent experience, 10+ years in fiber optics or related business, customer service or sales support experience, Microsoft proficiency, export knowledge, and leadership skills.
Microsoft products, Enterprise Resource Planning (ERP) System, lead management programs
21h
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Sales Support Specialist
Raleigh, North Carolina, United States
OnsiteFull Time
10+ YOERequires a two-year college degree or equivalent experience, 10+ years in fiber optics or related business, customer service or sales support experience, Microsoft product proficiency, and knowledge of export requirements.
Microsoft products
3d
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Technology Support Specialist
Raleigh, North Carolina, United States
OnsiteFull Time
1+ YOEAssociate degree or equivalent experience; 1–3+ years supporting software, digital products, SaaS, or customer-facing technology. Requires application troubleshooting, training, Excel macros and pivot tables, and knowledge of Caterpillar technology.
Caterpillar, VisionLink, C-Cat, DSP, Microsoft Excel
2w
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Technical Support Specialist
Raleigh, North Carolina, United States
$45k-$50k/yr OnsiteFull Time
Level 1 IT support experience, strong verbal/written communication, customer service, time management, problem solving, ability to learn new technologies, reliable vehicle, pass drug/background check; associate degree required, bachelor\u0000\u0000\u0000\u0000\u0000\u0000\u0000\u0000preferred.
Fortinet, Fortigate, Hyper-V, Microsoft 365, Azure, Exchange, Active Directory
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