160 customer support specialist jobs at 113 companies in Hingham, MA
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Customer Support Specialist
Winchester, Massachusetts, United States
$18-$23/hr OnsiteFull Time
2+ YOE2+ years customer-facing experience required; strong written and verbal communication; phone and multi-channel customer support; POS or inventory software experience preferred; Microsoft Excel and Word proficiency; basic plant knowledge.
POS, Microsoft Excel, Microsoft Word
1mo
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Customer Support Specialist
Worcester or Massachusetts or Illinois or Georgia or Alabama
RemoteFull Time
2+ YOE2+ years call center/customer service experience, intermediate Microsoft Office proficiency, strong communication and problem-solving skills; insurance experience and bilingual Spanish/English preferred.
Microsoft Office
1w
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Techanical Customer Support Specialist
Burlington, Massachusetts, United States
$26-$28/hr OnsiteFull Time
1+ YOERequires 1–3 years of customer service or technical support experience, strong organization, communication, troubleshooting, documentation, and Microsoft Office proficiency. Regulated-industry experience and an engineering-related degree are preferred.
Arena, Microsoft Office, AI
4w
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Customer Support Specialist I
Wakefield or Brockton
$21/hr HybridFull Time
Answer inbound customer calls, maintain product knowledge, achieve entry-level service and sales standards, strong written/verbal skills, PC/data entry experience; bilingual a plus.
1mo
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Customer Technical Support Specialist
Danvers or Cambridge
$50k-$55k/yr HybridFull Time
1+ YOE1-3 years supporting customer-facing software or a bachelor’s in a technical field. Strong verbal/written communication, problem solving, browser and OS knowledge (IE, Safari, Chrome, Mozilla, Windows, Mac), and experience with Salesforce, C#, and HTML.
CCC's proprietary software, RightFind Enterprise, IE, Safari, Chrome, Mozilla, Windows, Mac, Salesforce, C#, HTML
1w
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Customer Support Specialist (In-Office)
Providence, Rhode Island, United States
$50k-$55k/yr OnsiteFull Time
High school diploma, administrative and customer service experience, strong communication, multitasking, accuracy, follow-up, and Microsoft Office proficiency required; CRM or Salesforce and insurance experience preferred.
Microsoft Office, Microsoft Word, Microsoft Excel, Microsoft Outlook, CRM, Salesforce
1w
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Customer Support Specialist (In-Office)
Providence, Rhode Island, United States
$50k-$55k/yr OnsiteFull Time
Handle inbound/outbound calls about health insurance and benefits, assist with enrollment portals and billing systems, document transactions, and meet productivity and quality standards.
Microsoft Word, Microsoft Excel, Microsoft Outlook, Salesforce
1mo
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Customer Support & Social Engagement Specialist
Boston, Massachusetts, United States
HybridFull Time
1+ YOEBachelor's degree required; 1-2 years community management, social care, or customer support experience preferred. Strong written communication, judgment for escalation, attention to detail, and ability to follow tagging/workflow processes.
HubSpot, Sprinklr, Spotify, Instagram, TikTok, YouTube, Facebook, LinkedIn, Threads, Zendesk, Kustomer, Sprout, Brandwatch, Help Scout
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Patient Care & Customer Support Specialist
Plainville, Massachusetts, United States
$21/hr OnsiteFull Time
High school equivalent preferred; customer service or data entry experience and typing/10-key skills; strong communication, organization, confidentiality, and multitasking abilities.
2w
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Support Specialist
Boston, Massachusetts, United States
OnsiteFull Time
Provide empathetic phone and email support, research and verify resources, manage multiple cases, meet responsiveness metrics, and collaborate with partners.
14h
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Client Support Specialist
United States or San Francisco or New York City or Los Angeles or Boston or Seattle or Washington or San Diego or Chicago or Austin or Dallas or Portland or Denver or Philadelphia or Baltimore or Sacramento or Minneapolis or Miami or Atlanta or Phoenix or Orlando or Las Vegas or Salt Lake City or Madison or Birmingham or San Antonio or Spokane or Toronto
$18-$28/hr RemoteFull Time
2+ YOE2+ years in client or customer support; strong communication, organization, accuracy, troubleshooting, flexibility, process improvement, and familiarity with customer support tools.
LiveChat, HubSpot
2mo
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Client Support Specialist
Boston or Plano or St. Petersburg or St. Louis or Atlanta or Morristown or Hyderabad
$19-$24/hr HybridFull Time
1+ YOEAssociate degree +1 year customer support (or HS/GED +3 years). Experience with chat/email support, CRM/ticketing tools, strong written communication, problem-solving, and proficiency with AI tools.
CRM systems, ticketing platforms, customer support tools, AI tools
1mo
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Technical Support Specialist
Boston, Massachusetts, United States
RemoteFull Time
1+ YOEPrior customer support or operations experience (B2B SaaS a plus); ability to read/understand JavaScript; strong problem-solving and communication skills; native-level English; comfortable working in a software platform.
JavaScript
3w
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Student Accounts Support Specialist
Bristol, Rhode Island, United States
OnsiteFull Time
Provide operational account resolution, cashiering, and customer service support; collaborate across campus to resolve complex student account issues affecting registration, housing, financial aid, or graduation.
1mo
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Customer Success Specialist
Boston, Massachusetts, United States
OnsiteFull Time
Experience in administrative support, customer success, or operations; strong organization, multitasking, reporting skills; excellent written and verbal communication; proactive problem-solving; English required; Spanish a plus.
1mo
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GPS Support Specialist (Temporary, Part-Time)
Lowell, Massachusetts, United States
OnsitePart Time
HS diploma/GED, customer service or office support background, proficiency in Microsoft Office, experience with CRM preferred; ability to multitask across systems and provide excellent student-focused service.
CRM, Microsoft Office
3mo
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Administrative Support Specialist
Billerica, Massachusetts, United States
$28/hr OnsiteFull Time
0+ YOEProfessional phone skills, strong communication, customer service, scheduling/bookings, multitasking, ServiceTitan experience a plus, self-motivated.
ServiceTitan
5d
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Product Support Specialist
Burlington, Massachusetts, United States
$90k-$158k/yr OnsiteFull Time
4+ YOEBachelor's degree in a technical discipline preferred, 4+ years in financial technology, financial instrument and trade lifecycle knowledge, client support skills, analytical ability, project management, and basic SQL.
Charles River IMS, SQL, OMS/EMS
1mo
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Technical Support Specialist
Bedford, Massachusetts, United States
$80k-$95k/yr OnsiteFull Time
3+ YOEBachelor's degree or equivalent experience, 3+ years clinical/regulatory support experience, strong hemostasis/acute care/autoimmunity/transfusion knowledge, troubleshooting skills, and Microsoft Windows/Office proficiency.
Microsoft Windows, Microsoft Office, MCWS, Echo Lumena, NEO Iris
1w
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Customer Experience Specialist (Contract)
Boston or Brighton
$28-$32/hr HybridPart Time, Contract
3+ YOE3+ years in customer service, success, support, operations, or implementation, with strong communication, organization, problem-solving, presentation, and technology skills.
Canvas LMS, Zendesk, JIRA, Tableau, Salesforce, Microsoft Office, Webex, Zoom, LTI 1.3
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