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36 customer support specialist jobs at 24 companies in Irondequoit, NY

3w
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Customer Support Technology Specialist I, EMS
Rochester, New York, United States
$56k-$78k/yr OnsiteFull Time
University of Rochester
University of Rochester: Provides higher education, medical research, and healthcare services.
4+ YOEHigh school diploma required; bachelor’s preferred. Minimum 4 years desktop computing support experience, Windows/Mac/Linux expertise, networking and deployment tool experience, technical writing and training skills.
Microsoft Windows, Apple mac OS, Linux, Chrome, Firefox, Safari, Microsoft Edge, Outlook, Microsoft Office, Zoom, Adobe, Jamf, SCCM, Active Directory, Infoblox, CrashPlan (Code42), Deployment Workbench, Munki, AutoPKG, DeployStudio, TCP/IP, Sibelius, Finale, Audacity, Confluence
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3w
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Data Support Specialist
Rochester, New York, United States
$22/hr OnsiteTemporary
Rochester Midland
Rochester Midland: Manufacturer of specialty chemicals for industrial hygiene and water treatment.
Perform customer data entry and maintenance, contact customers to obtain information, research online sources, and ensure accuracy in Excel and ERP systems.
Microsoft Excel, ERP
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3w
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Mobility Support Specialist
Rochester or United States or Phoenix
$23/hr OnsiteFull Time
Calero
Calero: Provides technology expense management software for complex enterprises.
Provide high-volume 1st/2nd line mobile device and service support via calls/chats/tickets, strong communication, multitasking, and proficiency with Microsoft 365; high school diploma required.
Microsoft 365, Microsoft Outlook, Microsoft Word, Microsoft Excel
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1w
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Claims Administrative Support Specialist
Rochester, New York, United States
$20-$21/hr OnsiteFull Time
Progressive
ProgressiveNYSE: PGR: Provider of personal and commercial property and casualty insurance.
High school diploma/GED and one year of administrative or clerical support experience, or one year of post-secondary education. Requires organization, multitasking, communication, and customer service skills.
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3w
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Technical Support Specialist I
Pittsford, New York, United States
$50k-$60k/yr HybridFull Time
BCC Software: A software and data solutions provider delivering postal and customer communications technology.
Associate degree preferred or equivalent experience; technical support/help desk experience preferred; strong troubleshooting, communication, and customer service skills; proficiency with Microsoft Windows, Microsoft Office, CRM, networking concepts, databases, and printers.
Microsoft Windows, Linux/Unix, Microsoft Office, CRM, databases, printers
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2w
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Customer Service - Recycled Materials Support
Victor, New York, United States
$20-$23/hr OnsiteFull Time
Waste Harmonics Keter
Waste Harmonics Keter: Provides data-driven managed waste and recycling solutions for businesses.
1+ YOE1–2 years customer service/account support or dispatch experience; experience coordinating vendors, Microsoft Excel and CRM skills; strong communication and problem-solving; recycling/logistics background preferred.
Microsoft Excel, CRM
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3w
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Sterile Processing Customer Specialist (55437)
Rochester, New York, United States
$23-$30/hr FieldFull Time
STERIS
STERISNYSE: STE: Provides infection prevention and procedural healthcare products and services.
4+ YOEHigh school diploma,4 years relevant experience,1 year hospital experience,ability to travel within territory,compliance with hospital credentialing and regulatory standards.
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2w
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Service & Support Specialist I
Victor, New York, United States
$21-$22/hr OnsiteFull Time
CooperSurgical
CooperSurgicalNasdaq: COO: Manufactures medical devices for fertility and women's health.
2+ YOE2+ years customer service experience (call center preferred). High school diploma required. Intermediate Microsoft Office skills, Salesforce.com preferred, strong communication, multitasking, and order-entry/ERP experience.
Microsoft Excel, Microsoft Word, Microsoft Outlook, Microsoft PowerPoint, Salesforce.com, Teams, ERP
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1w
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Technology Support Specialist (PA)
Canandaigua, New York, United States
$49k-$51k/yr OnsiteFull Time
Finger Lakes Community College
Finger Lakes Community College: Public college providing associate degrees and workforce training programs.
1+ YOEAssociate degree in IT required; 1–2 years supporting technology-rich environments; Microsoft or Apple systems experience; troubleshooting, networking, device management, and customer support skills required.
Microsoft, Apple, WebEx, Zoom, Microsoft Teams, JAMF, SCCM, InTune, Wi-Fi, LAN, VPN, PowerPoint, SmartBoards, Poll Everywhere
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2w
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ONLINE Support Specialist – Entry Level
Rochester, New York, United States
RemoteFull Time
American Income Life
American Income LifeNYSE: GL: Provides life and supplemental health insurance for working families.
Strong communication, active listening, problem-solving, reliable work ethic, ability to work remotely with stable internet, and willingness to participate in ongoing virtual training.
Zoom
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13h
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Systems Support Specialist I
Rochester, New York, United States
$19-$21/hr OnsiteFull Time
Toshiba America Business Solutions
Toshiba America Business Solutions: Provides office imaging, digital signage, and document management solutions.
1+ YOEHigh school diploma or GED, 1+ year of related IT support experience, networking and connectivity knowledge, MS Office Suite proficiency, troubleshooting skills, customer service orientation, and valid driver's license.
Microsoft Office Suite, internet software
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2mo
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Technology Support Specialist I
Geneva, New York, United States
$18-$23/hr OnsiteFull Time
Hobart and William Smith Colleges
Hobart and William Smith Colleges: Private liberal arts colleges offering undergraduate and graduate degrees.
1+ YOE1-3 years technical support experience; experience with Windows and Apple operating systems; A+ or ITIL preferred; strong customer service and technical-communication skills; ability to complete required training and occasional on-call/weekend work.
Windows, Apple, ITIL
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3w
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Commercial Deposit Support Specialist
Rochester, New York, United States
$26-$43/hr OnsiteFull Time
M&T Bank
M&T BankNYSE: MTB: Provides retail, commercial, and wealth management banking services.
3+ YOEAssociate's degree or equivalent experience, minimum 3 years related experience in banking or customer service, strong written/verbal communication, attention to detail, knowledge of deposit products and regulatory compliance.
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2w
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Photo Specialist
Rochester, New York, United States
$16-$18/hr OnsitePart Time
Walgreens
Walgreens: Retail pharmacy providing prescriptions and health and wellness products.
0.5+ YOEProvide expert photo and customer services, manage photo inventory and equipment, process transactions, and support merchandising; retail experience preferred.
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4w
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Commercial Specialist
Rochester, New York, United States
$19-$21/hr OnsiteFull Time
Advance Auto Parts
Advance Auto PartsNYSE: AAP: Sells automotive aftermarket parts and accessories to consumers and professionals.
Support commercial sales, dispatch and coordinate deliveries, maintain fleet and parts area, perform customer deliveries, strong selling and inventory skills, valid driver's license and acceptable driving record required.
Microsoft Word, Microsoft Excel
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2w
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Inventory Specialist
Waterloo, New York, United States
$18-$21/hr OnsitePart Time
Walgreens
Walgreens: Retail pharmacy providing prescriptions and health and wellness products.
1+ YOEExecute and monitor store and pharmacy inventory processes, maintain on-hand accuracy, support receiving/returns/ordering, and coach team members; requires retail experience and strong attention to detail.
POS
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1w
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Scheduling Specialist
Geneva, New York, United States
$18-$21/hr HybridFull Time
Finger Lakes Community Health
Finger Lakes Community Health: Providing affordable primary medical, dental, and behavioral health services.
1+ YOEHigh school diploma or equivalent, valid government-issued photo ID, introductory healthcare billing and appointment scheduling knowledge, clear communication, accuracy, and 1+ year healthcare or customer service experience preferred.
Electronic Health Records (EHR)
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2w
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Admissions Specialist I
Rochester, New York, United States
$18-$24/hr OnsiteFull Time
Highland Hospital
Highland Hospital: Community teaching hospital providing comprehensive medical and surgical care.
Perform inpatient admissions, insurance verification, bed management and decedent affairs; requires high school diploma/GED, medical terminology, computer and data entry skills, strong communication and customer service.
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3w
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Order Entry Specialist
Rochester, New York, United States
$20-$22/hr HybridFull Time
Premium Mortgage Corporation
Premium Mortgage Corporation: Provides residential mortgages and loan servicing for homebuyers.
Accurately enter and validate title orders, strong computer skills, attention to detail, problem solving, customer communication; AccuTitle and title/real estate experience preferred.
AccuTitle, Microsoft Office
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3w
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Insurance Credentialing Specialist
Canandaigua, New York, United States
$20-$23/hr OnsiteFull Time
Thompson Health
Thompson Health: Provides comprehensive medical services and senior residential care.
3+ YOEAssociate degree or 3 years related experience; 2 years medical billing; knowledge of third-party payers; strong customer service, communication, confidentiality, and Excel/PowerPoint/Word skills.
Microsoft Excel, Microsoft PowerPoint, Microsoft Word
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