60 customer support specialist jobs at 24 companies in Ithaca, NY
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Faculty Support Specialist
Ithaca, New York, United States
$26-$31/hrHybridFull Time
Cornell University: Provides undergraduate and graduate education and conducts scientific research.
2+ YOEProvide administrative, instructional, and research support to faculty including Canvas and Zoom course support, travel and expense coordination, procurement, budget tracking, and strong customer service and written communication.
Canvas, Zoom, Concur, SSRN, Workday, Kuali, eShop, Web Financials, I Want Doc, Salesforce, OLGAA, Faculty Center, Outlook, Outlook Calendar, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Access
Nascentia Health: Provides in-home medical services and managed healthcare insurance plans.
High school diploma, insurance/claims knowledge, strong customer service and communication skills, ability to prioritize, problem-solve, and handle confidential information.
ProgressiveNYSE: PGR: Provider of personal and commercial property and casualty insurance.
High school diploma or GED required. Preferred qualifications include office experience, office equipment proficiency, organization, multitasking, communication, teamwork, customer service, and follow-up skills.
4+ YOE4+ years trust/banking/paralegal/accounting experience; Associates in Business Administration or equivalent; proficient with Word and Excel; understanding of trust accounting, securities movement, and strong customer service and communication skills.
Hobart and William Smith Colleges: Private liberal arts colleges offering undergraduate and graduate degrees.
1+ YOE1-3 years technical support experience; experience with Windows and Apple operating systems; A+ or ITIL preferred; strong customer service and technical-communication skills; ability to complete required training and occasional on-call/weekend work.
Meier Supply: Wholesale distributor of HVAC and refrigeration equipment and parts.
5+ YOE5+ years refrigeration industry experience; strong technical refrigeration knowledge; experience in quoting/estimating or refrigeration sales preferred; problem-solving and customer-service skills; ability to learn product lines.
STERISNYSE: STE: Provides infection prevention and procedural healthcare products and services.
4+ YOEHigh school diploma, 4 years of relevant experience, 1 year in a hospital operating room, sterile processing, or device repair environment, territory travel, and hospital credentialing compliance.
Original Equipment Manufacturer (OEM) Instructions for Use (IFUs)
Patient Service Specialist- Office Support Services-Full Time
Corning, New York, United States
$17-$24/hrOnsiteFull Time
Guthrie: Integrated healthcare system providing primary and specialty medical services.
High school diploma or GED required. Customer service experience preferred; medical office experience, medical terminology, computer proficiency, and ability to learn applications preferred.
Walgreens: Retail pharmacy providing prescriptions and health and wellness products.
Provide expert photo services and customer support, manage photo inventory and supplies, process transactions and cash handling, and maintain photo department operations and merchandising.
Revenue Cycle Management System Support Specialist
Syracuse, New York, United States
$67k-$77k/yrOnsiteFull Time
Helio Health: Provider of behavioral healthcare and addiction recovery services.
Bachelor's degree in related field (or equivalent experience), HIT/RCM experience preferred, understanding of Medicaid/third-party claims, strong customer service and computer skills, valid NYS driver's license required.
RCM H.I.T. systems, Electronic Health Record, Microsoft Word, Microsoft Outlook, Microsoft Excel, health care billing systems
Revenue Cycle Management System Support Specialist
Syracuse, New York, United States
$67k-$77k/yrOnsiteFull Time
Helio Health: Provides substance use and mental health treatment services.
Bachelor's degree preferred, HIT or health billing experience preferred, knowledge of Medicaid/third-party claims, strong customer service, Microsoft Word/Outlook/Excel skills, valid NYS driver's license, privacy/regulatory knowledge.
Microsoft Word, Microsoft Outlook, Microsoft Excel
MedBest Medical Management: Provides administrative and staffing services for healthcare providers.
2+ YOEHigh school diploma or equivalent and 2 years clerical medical billing experience; strong attention to detail, time management, customer service, confidentiality, and competency with billing software.
Walgreens: Retail pharmacy providing prescriptions and health and wellness products.
1+ YOEExecute and monitor store and pharmacy inventory processes, maintain on-hand accuracy, support receiving/returns/ordering, and coach team members; requires retail experience and strong attention to detail.
Finger Lakes Community Health: Providing affordable primary medical, dental, and behavioral health services.
1+ YOEHigh school diploma or equivalent, valid government-issued photo ID, introductory healthcare billing and appointment scheduling knowledge, clear communication, accuracy, and 1+ year healthcare or customer service experience preferred.
WalmartNYSE: WMT: Operates a chain of hypermarkets, discount stores, and grocery stores.
Provides member service, processes purchases and returns, maintains checkout and entrance areas, supports safety and security, and trains associates on processes and technology.
WalmartNYSE: WMT: Multinational retail operating discount stores and supermarkets.
Provides member service, processes purchases, handles returns and payments, maintains checkout and shopping areas, supports safety procedures, and assists with member technology.
Farnham Family Services: Provides addiction treatment and prevention services in New York.
High school diploma required; customer service or healthcare admin experience preferred; proficient with Microsoft Office; valid driver’s license; ability to travel between offices.
KPH Healthcare Services: National provider of pharmaceutical and healthcare services.
High school diploma or GED, customer service experience, strong communication and organization, computer and keyboarding skills, and 6–12 months of pharmacy technician experience preferred.
KPH Healthcare Services: Provider of retail and commercial pharmacy and healthcare services.
High school diploma or GED, customer service experience, 6–12 months pharmacy technician experience, medication and pharmacy systems knowledge, strong communication, organization, multitasking, and computer skills.