81 customer support specialist jobs at 56 companies in Madison, CT
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Bilingual Customer Support Specialist CT
Southington, Connecticut, United States
$19-$20/hrOnsiteFull Time
GT Independence: Providing financial management services for self-directed home care programs.
Bilingual phone-based customer support for self-directing care; high school diploma/GED required, associate degree preferred. Experience with DocuSign, data entry, document management, timesheet and payroll processes, and compliance.
Qureos: AI-powered recruitment platform automating candidate sourcing and screening.
Professional customer support experience, excellent written English, analytical and troubleshooting skills, remote-work discipline, empathy, and proficiency with helpdesk and CRM software.
ProgressiveNYSE: PGR: Provider of personal and commercial property and casualty insurance.
High school diploma/GED and one year of administrative or clerical support experience, or one year of post-secondary education. Requires organization, multitasking, communication, and customer service skills.
DSI Systems: Provider of retail sales enablement and business support services.
Strong customer service and communication, ability to handle escalations, multitasking across systems, detail-oriented problem solving, and flexibility to work evenings/weekends/holidays.
ASSA ABLOYNasdaq Stockholm: ASSA B: Global manufacturer of locks and automated entrance systems.
3+ YOEBachelor's degree in mechanical or manufacturing engineering, 3–5 years of applicable experience, strong customer service, communication, organization, problem-solving, analytical, and multitasking skills.
remote support software, automated call distribution phone software, trouble ticket system
Rochester or Cleveland or Saluda or Aiken or Altoona or Columbus or Miramar or Leonardtown or Uniontown or Morgantown or Cumberland or Grasonville or Groton or Johnstown
$19-$28/hrOnsiteFull Time
CogecoToronto Stock Exchange: CGO: Provides telecommunications and media services in Canada and USA.
2+ YOE2–4+ years in call center, dispatch, or technical support; HS diploma; strong customer service; KPI-driven; knowledge of Breezeline processes preferred.
SS&C TechnologiesNasdaq: SSNC: Provides software and technology for financial and healthcare sectors.
0+ YOEBachelor's degree required with 0–2 years of experience. Requires strong written and verbal communication, attention to detail, rapid software learning, and flexible rotational schedule availability.
Community Housing Innovations: Provides affordable housing and human services to foster independence.
2+ YOEHigh school diploma or GED; 1-2 years in related field preferred; English proficient; basic MS Windows/MS Office; able to walk distances and climb stairs; team player and able to work under pressure.
HESCO: Distributes industrial automation components and designs custom power systems.
High school diploma required; bachelor's preferred. Requires strong organization, communication, problem-solving, multitasking, and proficiency with Microsoft Outlook, Teams, Word, Excel, and ERP or CRM systems preferred.
Microsoft Outlook, Microsoft Teams, Microsoft Word, Microsoft Excel, ERP, CRM
Opus: Operates vehicle inspection programs and provides automotive diagnostic solutions.
Experience in desktop support, Windows and Mac OS, hardware/software troubleshooting, Active Directory and Office 365, cloud platform familiarity (Azure/AWS), strong communication and customer service.
Windows, Mac, Active Directory, Microsoft Office 365, Azure, AWS
Client Support Specialist - Greater Tri- State Area (REMOTE)
New York City or Roslyn or Garden City or Fairfield or Lake Grove or Plainview or Stamford or Greenwich or Chappaqua or Scarsdale or Connecticut
$44k-$80k/yrRemoteFull Time
Fidelity Investments: Provides investment management, retirement planning, and brokerage services.
2+ YOERequires Series 7, 2–3 years of financial services experience, customer support and problem-resolution skills, financial planning knowledge, technological proficiency, and consultative communication skills.
Business Support Specialist, Emerging Insurance Professionals Program
Glastonbury, Connecticut, United States
OnsiteFull Time
Smith Brothers Insurance: Independent insurance agency providing risk management and asset protection.
1+ YOEOne year of client-facing or customer service experience, high school diploma, procedure and workflow experience, teamwork, organization, communication, and proficiency with Microsoft Office products.
Microsoft Office, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook
ASR International: Provides technical and management support services to government agencies.
5+ YOE5+ years insurance/admin/customer service experience; worker's compensation knowledge desired; Bachelor's preferred; proficient with Microsoft Office; strong phone and written communication; multitasking and attention to detail; background check required.
American Income Life: Provides supplemental life and health insurance to working families.
No industry background is necessary; training is provided. Requires communication, listening, interpersonal, organizational, scheduling, and detail-oriented skills, with willingness to learn and work independently.
ConcentraNYSE: CON: Provider of occupational health and urgent care services.
0.5+ YOEHigh school diploma or GED and at least six months of referral management experience. Medical office experience and occupational medicine knowledge are preferred; Microsoft Office proficiency and customer service skills required.
Microsoft Office, Microsoft Word, Microsoft Excel, Microsoft Outlook, Electronic Medical Records (EMR)
Signarama: A sign and graphics franchise helping businesses build their brands and grow.
High school diploma or equivalent required; customer service, inside sales, retail, administration, or account coordination preferred. Requires communication, organization, data-entry, follow-up, Microsoft 365, CRM/POS, and basic business math skills.
Salon Customer Experience Specialist - Franklin Shpng Plaza
Westerly, Rhode Island, United States
$16-$20/hrOnsitePart Time
JCPenney: Retailer of apparel, home goods, and beauty products.
Frontline salon role requiring strong customer service, sales skills, appointment scheduling and checkout accuracy; supports retail promotions, inventory restocking, and participates in training.
One Federal Solution: Provides professional and technical services to federal government agencies.
Perform credential enrollment, issuance, activation, inventory management, scheduling, and customer support; high school diploma or 4 years experience, strong organization and communication, Microsoft Office proficiency.
Walgreens: Retail pharmacy providing prescriptions and health and wellness products.
Provide expert photo services, assist customers with transactions and auxiliary services, maintain photo inventory and equipment, and support merchandising and store operations.
Tauck: Provides premium guided tours and cruises across seven continents.
3+ YOE3+ years customer-facing experience, strong written and verbal communication, ability to manage escalations, calm under pressure, customer-first mindset, available for after-hours support.