147 customer support specialist jobs at 102 companies in Mansfield, MA
2w
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Customer Support Specialist
Holliston, Massachusetts, United States
$20-$30/hr HybridFull Time
1+ YOERequires 1+ year of customer service or support experience, strong phone and written communication, active listening, integrity, patience, and customer satisfaction focus.
CRM, live chat
4w
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Customer Support Specialist
Waltham, Massachusetts, United States
$65k-$70k/yr HybridFull Time
High school diploma or equivalent required; 1–3+ years of customer support preferred. Requires strong computer, communication, analytical, problem-solving, troubleshooting, documentation, and collaboration skills.
Nova StatStrip, StatSensor, NovaNet, Pivotal database
2mo
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Customer Support Specialist
Worcester or Massachusetts or Illinois or Georgia or Alabama
RemoteFull Time
2+ YOE2+ years call center/customer service experience, intermediate Microsoft Office proficiency, strong communication and problem-solving skills; insurance experience and bilingual Spanish/English preferred.
Microsoft Office
3w
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Techanical Customer Support Specialist
Burlington, Massachusetts, United States
$26-$28/hr OnsiteFull Time
1+ YOERequires 1–3 years of customer service or technical support experience, strong organization, communication, troubleshooting, documentation, and Microsoft Office proficiency. Regulated-industry experience and an engineering-related degree are preferred.
Arena, Microsoft Office, AI
1w
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Customer Support Specialist II
Woburn, Massachusetts, United States
OnsiteFull Time
2+ YOERequires 2+ years in a customer-facing role, strong communication, critical thinking, problem-solving, attention to detail, multitasking, and a four-year degree in business, communications, psychology, or a related field.
Help Scout, HubSpot, CRM, AI
2mo
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Customer Technical Support Specialist
Danvers or Cambridge
$50k-$55k/yr HybridFull Time
1+ YOE1-3 years supporting customer-facing software or a bachelor’s in a technical field. Strong verbal/written communication, problem solving, browser and OS knowledge (IE, Safari, Chrome, Mozilla, Windows, Mac), and experience with Salesforce, C#, and HTML.
CCC's proprietary software, RightFind Enterprise, IE, Safari, Chrome, Mozilla, Windows, Mac, Salesforce, C#, HTML
1w
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Customer Support Specialist II
Woburn, Massachusetts, United States
OnsiteFull Time
2+ YOERequires at least 2 years of customer-facing experience, strong communication, critical thinking, problem-solving, attention to detail, technical product learning ability, and a four-year degree in a relevant field.
HelpScout, HubSpot, CRM
3w
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Customer Support Specialist (In-Office)
Providence, Rhode Island, United States
$50k-$55k/yr OnsiteFull Time
High school diploma, administrative and customer service experience, strong communication, multitasking, accuracy, follow-up, and Microsoft Office proficiency required; CRM or Salesforce and insurance experience preferred.
Microsoft Office, Microsoft Word, Microsoft Excel, Microsoft Outlook, CRM, Salesforce
6d
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CUSTOMER SUPPORT SPECIALIST I (DHS)
Providence or Rhode Island
OnsiteFull Time
High school graduation with clerical or technical coursework and customer service experience providing public information while operating a telephone console, switchboard, or similar device; equivalent education and experience accepted.
Word processing equipment
1w
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Customer Service Support Specialist
Worcester, Massachusetts, United States
$26-$30/hr OnsiteFull Time
3+ YOEAssociate degree in business, marketing, or related field; 3–5 years of customer service experience in manufacturing; Salesforce and ERP experience preferred; strong computer, multitasking, prioritization, and time-management skills.
Salesforce, QAD, Microsoft Office 365, ERP, MDM
3w
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Customer Support Specialist (In-Office)
Providence, Rhode Island, United States
$50k-$55k/yr OnsiteFull Time
Handle inbound/outbound calls about health insurance and benefits, assist with enrollment portals and billing systems, document transactions, and meet productivity and quality standards.
Microsoft Word, Microsoft Excel, Microsoft Outlook, Salesforce
1mo
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Customer Support & Social Engagement Specialist
Boston, Massachusetts, United States
HybridFull Time
1+ YOEBachelor's degree required; 1-2 years community management, social care, or customer support experience preferred. Strong written communication, judgment for escalation, attention to detail, and ability to follow tagging/workflow processes.
HubSpot, Sprinklr, Spotify, Instagram, TikTok, YouTube, Facebook, LinkedIn, Threads, Zendesk, Kustomer, Sprout, Brandwatch, Help Scout
3d
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PT CUSTOMER SERVICE SUPPORT SPECIALIST
Franklin or Riverhead or Bristol
RemotePart Time
High school diploma or equivalent required; customer service or administrative experience preferred. Requires communication, organizational, documentation, and Microsoft 365 proficiency; minimal travel.
Enterprise Resource Planning (ERP), Customer Relationship Management (CRM), Electronic Data Interchange (EDI), Microsoft Dynamics 365, JD Edwards, Microsoft 365, Microsoft Teams, Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Power BI
3d
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PT CUSTOMER SERVICE SUPPORT SPECIALIST
Franklin or Riverhead or Bristol
RemotePart Time
High school diploma or equivalent required; customer service or order management experience preferred. Requires strong communication, organization, attention to detail, Microsoft 365 proficiency, and independent task management.
Microsoft Dynamics 365, JD Edwards, Microsoft 365, Microsoft Teams, Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Power BI, ERP, CRM, ecommerce, EDI
3d
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Client Support Specialist
United States or San Francisco or New York City or Los Angeles or Boston or Seattle or Washington or San Diego or Chicago or Austin or Dallas or Portland or Denver or Philadelphia or Baltimore or Sacramento or Minneapolis or Miami or Atlanta or Phoenix or Orlando or Las Vegas or Salt Lake City or Madison or Birmingham or San Antonio or Spokane or Toronto
$18-$28/hr RemoteFull Time
2+ YOERequires 2+ years of client or customer support experience, strong communication and organizational skills, accuracy, flexibility, process improvement ability, and familiarity with customer support software.
LiveChat, HubSpot
2mo
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Client Support Specialist
Boston or Plano or St. Petersburg or St. Louis or Atlanta or Morristown
$19-$24/hr HybridFull Time
1+ YOEAssociate degree and 1+ year customer support experience, or high school diploma/GED and 3+ years relevant experience; strong communication, problem-solving, digital support, CRM, and AI tool skills.
AI tools, CRM systems
1mo
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Student Accounts Support Specialist
Bristol, Rhode Island, United States
OnsiteFull Time
Provide operational account resolution, cashiering, and customer service support; collaborate across campus to resolve complex student account issues affecting registration, housing, financial aid, or graduation.
1w
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Customer Onboarding Specialist
Newton, Massachusetts, United States
$60k-$66k/yr HybridFull Time
1+ YOEBachelor’s degree and 1–3 years of customer-facing experience in customer success or support, preferably with SaaS, B2B digital marketing, marketing automation, lead generation, or content marketing.
1mo
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GPS Support Specialist (Temporary, Part-Time)
Lowell, Massachusetts, United States
OnsitePart Time
HS diploma/GED, customer service or office support background, proficiency in Microsoft Office, experience with CRM preferred; ability to multitask across systems and provide excellent student-focused service.
CRM, Microsoft Office
1mo
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Customer Success Specialist
Boston, Massachusetts, United States
OnsiteFull Time
Experience in administrative support, customer success, or operations; strong organization, multitasking, reporting skills; excellent written and verbal communication; proactive problem-solving; English required; Spanish a plus.
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