59 customer support specialist jobs at 31 companies in Monroe, WI
1w
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Customer Support Specialist
Madison or United States
HybridFull Time
2+ YOERequires 2+ years in technical SaaS or security customer support, onboarding, implementation, or customer operations; support queue ownership, tooling and automation experience, strong communication, and security concepts familiarity.
Claude, PCI-DSS, HIPAA, HITRUST, OWASP, NIST CSF, DNS, CIDR, RFC 1918, TCP
2w
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Customer Success Support Specialist
Madison, Wisconsin, United States
$25-$26/hr HybridFull Time
2+ YOEHigh school diploma/GED,2+ years customer service or support experience,exceptional written/verbal communication,experience with healthcare professionals preferred,ability to learn software tools and manage priorities.
Zendesk, Freshdesk, HubSpot, EnsoData Hub, Confluence, Impilo, Jira
5d
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Client Support Specialist
United States or San Francisco or New York City or Los Angeles or Boston or Seattle or Washington or San Diego or Chicago or Austin or Dallas or Portland or Denver or Philadelphia or Baltimore or Sacramento or Minneapolis or Miami or Atlanta or Phoenix or Orlando or Las Vegas or Salt Lake City or Madison or Birmingham or San Antonio or Spokane or Toronto
$18-$28/hr RemoteFull Time
2+ YOE2+ years in client or customer support; strong communication, organization, accuracy, troubleshooting, flexibility, process improvement, and familiarity with customer support tools.
LiveChat, HubSpot
1mo
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Customer Service Specialist
Belvidere or Mount Morris or Freeport
$16-$18/hr OnsitePart Time
Union Savings Bank: Provides retail banking, mortgage lending, and trust management services.
High school diploma or equivalent; willing to train; some banking experience preferred; strong communication, empathy, and customer service skills; able to process transactions and support customers.
3mo
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Customer Claims Specialist
Madison, Wisconsin, United States
$25/hr OnsiteFull Time
2+ YOE2+ years in customer service, claims resolution, or logistics support; strong communication; de-escalation and problem-solving skills.
1mo
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CUSTOMER SERVICE SPECIALIST
Madison, Wisconsin, United States
$18-$19/hr OnsiteFull Time
1+ YOEHigh school diploma or equivalent, 1–2 years customer service or office support, strong communication and computer skills, ability to multitask and lift up to 35 lbs.
1mo
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Billing Support Specialist-1
Janesville or Wisconsin
OnsiteFull Time
1+ YOEEntry-level claims/billing support role requiring high school diploma, 1+ year customer service experience (call center or healthcare preferred), strong verbal/written communication, multitasking, Microsoft Office proficiency, and ~50+ WPM typing.
Microsoft Office
3mo
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Membership Support Specialist
Madison, Wisconsin, United States
$14-$15/hr OnsiteFull Time, Part Time
Customer service experience preferred; willingness to learn car wash operations; able to work in all weather; weekend/holiday availability.
15h
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Patient Support Specialist
Middleton, Wisconsin, United States
OnsiteFull Time
3+ YOEHigh school diploma or equivalent, customer service experience, and at least three years of healthcare experience required. Requires medical terminology knowledge and ability to learn Health Link (Epic) and Brightree.
Brightree, Health Link, Epic, Microsoft In Basket
6d
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IT Support Specialist
Fitchburg, Wisconsin, United States
$25-$28/hr OnsiteFull Time
2+ YOERequires 2–4 years of customer-facing IT support experience, complex troubleshooting skills, Windows 10/11 and Linux experience, Microsoft 365 proficiency, ticketing and remote-support experience, and strong communication skills.
Windows, macOS, Linux, Microsoft 365, Microsoft Outlook, Microsoft Teams, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Active Directory, Azure Active Directory, Microsoft Intune, DNS, DHCP, TCP/IP, VPN, iOS, Android, ITIL, CompTIA A+, Network+
3w
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Billing and Customer Service Support Specialist
Middleton, Wisconsin, United States
OnsiteFull Time
3+ YOEAssociate degree or equivalent, 3 years billing/accounts receivable/customer service experience, familiarity with accounting and payment processing, strong attention to detail, Microsoft Office proficiency, professionalism with residents.
Microsoft Office
1mo
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Group Claims Support Specialist
Madison, Wisconsin, United States
$21-$29/hr OnsiteFull Time
High school/GED required; strong attention to detail, communication, customer service, and organizational skills; familiarity with claims administration and Microsoft Office; ability to manage multiple priorities.
PolicyPro, Microsoft Access, Microsoft Word, Microsoft Excel, Microsoft Outlook
1w
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Dealer Parts Support Specialist
Madison or Wisconsin
$51k-$68k/yr RemoteFull Time
2+ YOEAssociate degree plus 2 years of relevant experience, or high school diploma/equivalent plus 4 years. Requires stakeholder coordination, parts support, troubleshooting, communication, and issue resolution.
Key performance indicators (KPIs)
4w
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ITS Support Specialist
Freeport, Illinois, United States
$19-$28/hr OnsiteFull Time
3+ YOEAssociate's degree in IT plus 3 years' related experience (or equivalent); A+ within 6 months; Network+ preferred; skills in hardware, OS, servers, networking, troubleshooting, customer service, and technical training.
5d
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Technical Product Support Specialist
Madison, Wisconsin, United States
HybridFull Time
Customer service and troubleshooting skills, good typing and computer skills, and ability to learn technical product information. Associate's or bachelor's degree preferred but not required.
Customer Relationship Management (CRM) system
5d
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Technical Product Support Specialist
Madison, Wisconsin, United States
HybridFull Time
Customer service and troubleshooting skills, strong written and verbal communication, good typing and computer skills, and ability to learn technical products. Associate's or bachelor's degree preferred.
CRM
4w
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Client Support Specialist - Greater Minneapolis, MN Area (REMOTE)
Minneapolis or Minnetonka or Edina or Middleton or Oakdale or Brookfield
$44k-$80k/yr RemoteFull Time
2+ YOERequires Series 7, Series 63 or ability to obtain within 90 days, 2–3 years of financial services experience, financial planning knowledge, customer support, problem resolution, communication, and organizational skills.
3w
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Medical Physics Support Specialist
United States or Madison
RemoteFull Time
Master's in Medical Physics (or higher), experience supporting/troubleshooting Linac and treatment planning, treatment delivery and QA experience, customer support/training experience, ability to travel up to 50%, ABR preferred.
Tomotherapy, Radixact, Accuray product platforms
2w
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Product Support Specialist - HammerHead
Lake Mills, Wisconsin, United States
$70k-$72k/yr OnsiteFull Time
2+ YOEHigh school/GED required, 2+ years technical customer service or equipment repair experience, strong mechanical aptitude, ability to lift 50 lbs, maintain vehicle operator's license, able to obtain US passport, willingness to travel (<10%).
2w
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Salon Customer Experience Specialist - West Towne Mall
Madison, Wisconsin, United States
$13-$16/hr OnsitePart Time
Provide welcoming guest service, manage front desk operations, schedule appointments, recommend and sell retail products, handle payments and inventory, and support salon team goals.
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