294 customer support specialist jobs at 198 companies in Rye, NY
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Customer Support Specialist
New York City, New York, United States
£50k-£65k/yrOnsiteFull Time
Solve Intelligence: A startup building an AI platform that manages patent workflows from invention harvesting through litigation and licensing.
Strong written communication, high agency, customer-support experience, ability to triage technical tickets and work under pressure; familiarity with support tooling and technical products is a plus.
Opella: Develops and manufactures consumer healthcare and self-care products.
2+ YOEHigh school diploma required; 2+ years of customer service or consumer relations experience, Gorgias and Shopify experience, strong communication, problem-solving, organization, and customer support skills.
Gorgias, Shopify, Microsoft Office Suite, CRM, NetSuite
Qureos: AI-powered recruitment platform automating candidate sourcing and screening.
Proven customer/technical support experience, strong verbal and written communication, analytical problem-solving, CRM and help-desk proficiency, customer-centric mindset, interest in AI/Big Data/ERP.
CRM, help-desk software, Generative AI, RPA, Big Data, ERP
United States or Canada or India or Luxembourg or United Kingdom or San Francisco or New York City or Mumbai or Bangalore
$60k-$70k/yrRemoteFull Time
Juniper Square: Provides software and services for private market investment management.
2+ YOE2+ years relevant experience, bachelor's preferred; strong written/verbal communication, troubleshooting, technical aptitude, and time management; ability to learn software and support B2B customers.
Los Angeles or New York City or Seoul or Beijing or London or Lisbon or Belgrade
RemoteFull Time
Aghanim: Platform for mobile game monetization and distribution.
Experience in customer or technical support, strong written and spoken English, analytical problem-solving, ability to explain technical issues simply, and willingness to work shift-based or flexible schedule.
ExtensisHR: Provides HR, payroll, benefits, and compliance services for businesses.
1+ YOERequires 1+ year of helpdesk or customer support experience, strong communication, ticketing-system experience, and willingness to learn. Mortgage, Encompass LOS, HTML, databases, or AWS knowledge preferred.
Fabric: Digital financial platform offering life insurance and investments for families.
2+ YOERequires 2–3 years of digital customer support experience, strong written and verbal communication, issue investigation, attention to detail, empathy, and ability to work independently in a remote environment.
Bengaluru or New York City or Washington or Vancouver or London or Galway or Budapest or Munich or Singapore or Sydney
HybridFull Time
Diligent: Provides software for corporate governance, risk, and compliance management.
1+ YOERequires 1–3 years of phone-based software application, technical support, customer service, or call center experience; communication, problem-solving, technical aptitude, Windows OS knowledge, and CRM experience.
HistoWiz: Provides automated histopathology services and digital pathology software.
BA/BS in scientific or communications field, customer service/technical support experience, strong computer and communication skills; CRO/biotech or startup experience desirable.
Arya Health: Developing AI digital agents for healthcare administrative automation.
2+ YOE2+ years in customer support/operations in SaaS or healthtech, strong written communication, startup experience, technical curiosity, ability to investigate product/workflow issues and create documentation and processes.
Kommissary: Provides large-scale meal production and delivery services in NYC.
Bilingual English/Spanish required, high school diploma or equivalent, CRM and computer proficiency, 1+ year customer service/call center experience preferred, strong communication and problem-solving skills.
Baldor Specialty Foods: Distributor of fresh produce and specialty food products.
1+ YOEHigh school diploma or equivalent required; 1+ year call center/customer service/inside sales experience; strong communication, multitasking, and phone skills; proficiency with Zendesk, RingCentral, Microsoft Dynamics, and Microsoft Excel; weekend availability.
Zendesk, RingCentral, Microsoft Dynamics, Microsoft Excel
regiocom: Provider of customer contact management and utility IT services.
Expert knowledge of e-bikes/bicycles, strong written and oral communication, tech-savvy, customer-focused, autonomous, problem-solving; prior customer support or bike industry experience preferred.
Miter: Cloud-based HR and financial software for construction contractors.
0+ YOE0–2 years customer-facing experience; ability to ramp quickly on complex SaaS products; proficiency with help desk/ticketing systems; strong communication and troubleshooting skills.
Justworks: HR, payroll, and benefits platform for small businesses
6+ YOE6+ years customer-facing experience, 1+ year benefits experience, strong communication, time management, Zendesk/JIRA/Talkdesk experience, CEBS or CBP preferred; Spanish a plus.
Technical Customer Support Specialist - German-speaking
St. Gallen or London or New York City
HybridFull Time
Frontify: Platform for managing digital brand assets and team collaboration.
Fluent German and English; Switzerland-based with hybrid St. Gallen attendance. Requires technical SaaS support experience, customer-facing communication, and familiarity with SSO/SAML, DNS, custom domains, APIs, and web technologies.
Scope: Sells innovative eyecare products and provides medical education services.
3+ YOE3+ years customer service/office support experience, strong MS Word/Excel/Outlook and CRM skills, excellent organization and communication, ability to manage priorities and work autonomously.
Microsoft Word, Microsoft Excel, Microsoft Outlook, CRM
Crosstown Plumbing: Distributes plumbing, HVAC, and kitchen and bath supplies.
High school diploma/GED required; handling large cash amounts and mental math; basic Microsoft Office skills (especially Excel); weekend and overtime availability; 2+ years office/check-cashing/banking experience highly preferred.
Republic ServicesNYSE: RSG: Provides waste collection, recycling, and environmental services.
4+ YOERequires 4–7 years of customer-facing experience, preferably in waste disposal, chemistry, or a related field. Proficiency with Microsoft Office, DocuSign, and PDF writer; DOT experience preferred and RCRA knowledge a plus.