80 customer support specialist jobs at 55 companies in Smithsburg, MD

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CUSTOMER SUPPORT SPECIALIST
Hagerstown, Maryland, United States
OnsiteFull Time
City of Hagerstown
City of Hagerstown: Provides municipal government services to Hagerstown residents.
Providing customer support for municipal services, answering inquiries, resolving issues, and documenting interactions.
2mo
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Customer Support Specialist
York, Pennsylvania, United States
$55k-$65k/yr HybridFull Time
Shipfusion
Shipfusion: Tech-enabled logistics and fulfillment for eCommerce brands.
2+ YOE2+ years in customer service, warehousing, or logistics; strong written and oral communication; experience with Zendesk/HubSpot a plus; able to manage orders, tickets, and coordinate shipments; strong organizational skills.
Zendesk Support, HubSpot, Shipfusion Support Portal
2w
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Customer Support Specialist
McConnellsburg or United States
$51k-$79k/yr OnsiteFull Time
Oshkosh
OshkoshNYSE: OSK: Manufacturer of specialty trucks, military vehicles and access equipment.
2+ YOEBachelor's in business/communication/marketing or equivalent experience,2+ years relevant experience or equivalent; strong customer service, technical research, ability to read engineering drawings and schematics, ERP (XA), Salesforce, Microsoft Office, second language a plus.
JED system, ERP XA, Salesforce, Online Express, Microsoft Office
1w
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Customer Support Specialist 1 - 2
Columbia, Maryland, United States
$102k-$173k/yr OnsiteFull Time
RealmOne
RealmOne: Provides advanced technology services for national security agencies.
3+ YOECustomer service and IT support experience; Security+ CE and active security clearance with appropriate polygraph required. CSS2 requires 3–7 years of experience; able to prioritize tasks under pressure.
telephone, email, chat, Udemy
1mo
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Customer Success Specialist
Reston or Arizona or California or Connecticut or Illinois or Maryland or Massachusetts or Missouri or New York or North Carolina or South Carolina or Tennessee or Texas or Virginia
$60k-$65k/yr OnsiteFull Time
Zoomph
Zoomph: AI-powered sponsorship measurement and audience intelligence for sports.
1+ YOEBS degree or equivalent, 1-3 years SaaS/customer support experience, HubSpot and Microsoft Excel proficiency, familiarity with XML/JSON, strong communication, problem-solving, analytics, and process-improvement skills.
HubSpot, Microsoft Excel, XML, JSON
4w
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Application Support Specialist
Herndon, Virginia, United States
HybridFull Time
Exostar
Exostar: Cloud platforms for secure collaboration in regulated industries.
2+ YOE2+ years customer service or application administration experience, proficiency with Microsoft Office, strong communication and troubleshooting skills, ability to obtain Trusted Role and U.S. citizenship required.
Microsoft Office, XML, Commerce One, Ariba, Poet, ACP
1w
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Customer Resolution Specialist (Contract)
Herndon, Virginia, United States
$26-$33/hr HybridContract, Temporary
Airbus
AirbusEuronext Paris: AIR: Designs and manufactures commercial and military aircraft and space systems.
2+ YOERequires 2+ years of customer service experience, PC literacy, Microsoft Office proficiency, and U.S. work authorization; aviation or military support experience and SAP knowledge are preferred.
Microsoft Office Suite, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, Google Suite, SAP, PC
2w
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Customer Service Specialist
Frederick, Maryland, United States
$40k-$50k/yr OnsiteFull Time
Farm Credit Bank of Texas
Farm Credit Bank of Texas: Wholesale bank funding agricultural and rural lending cooperatives.
Provide account information, process service requests and payments, support loan servicing, and perform clerical branch duties. Requires strong communication, organizational skills, and moderate software ability.
AgDocs, CRM
1mo
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Production Support Specialist - Tier 1 (Remote)
Columbia, Maryland, United States
$18-$21/hr RemoteFull Time
FEI Systems
FEI Systems: Provides health information technology solutions for government agencies.
Provide first-line customer and technical support for LTSS Maryland customers, document and manage incidents, escalate defects, create customer documentation; strong communication and analytical skills required.
1w
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IT Support Specialist
Greenville or Mechanicsburg
FieldFull Time
Prelude Services
Prelude Services: Provides managed IT services, cloud solutions, and cybersecurity support.
2+ YOETwo years of desktop support experience or equivalent schooling, Windows and Microsoft Office troubleshooting, networking knowledge, customer service skills, driver's license, and reliable transportation.
Windows Operating Systems, Microsoft Office Suite
1w
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IT Support Specialist
Gaithersburg or North America
$33-$36/hr OnsiteFull Time
Pratum Companies
Pratum Companies: Manages multifamily residential communities and provides real estate services.
3+ YOERequires 3–5+ years of IT support experience, Yardi and Microsoft 365 proficiency, Windows and network troubleshooting, account administration, customer service, occasional travel, and a valid driver's license with reliable transportation.
Yardi, Microsoft 365, Microsoft Outlook, Microsoft Teams, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft OneDrive, Microsoft SharePoint, Windows, VPN, Microsoft Entra ID, Azure AD, Microsoft Intune, Active Directory, CompTIA A+, Network+
2w
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Billing Support Specialist I
Gaithersburg, Maryland, United States
$24-$26/hr OnsiteFull Time
GeneDx
GeneDxNasdaq: WGS: Provides clinical genetic testing and genomic sequencing services.
High school diploma required; strong data entry, phone etiquette, multitasking, and customer service skills; basic medical terminology training provided; experience with Microsoft Office; Xifin/Careviso/Salesforce a plus.
Microsoft Office, Xifin, Careviso, Salesforce
1w
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Sales Support Specialist - Maryland
Williamsport, Maryland, United States
$22-$25/hr OnsiteFull Time
Packaging Services Industries
Packaging Services Industries: Manufactures custom corrugated, foam, and wood packaging products.
2+ YOERequires 2+ years of customer service experience, strong communication, organization, math, critical thinking, and phone skills, plus ERP/order management, Microsoft Office Suite, inventory, logistics, and measurement proficiency.
ERP, Microsoft Office Suite
1w
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Customer Integration & Onboarding Specialist
Columbia, Maryland, United States
OnsiteFull Time
Ambu
AmbuNasdaq Copenhagen: AMBU B: Developing and manufacturing single-use endoscopes and medical devices.
2+ YOEAssociate degree or equivalent experience; 2–3 years in EDI, customer service, order management, sales support, or business operations; ERP/CRM experience, analytical skills, Microsoft Office proficiency, and 40 WPM typing.
Electronic Data Interchange (EDI), ERP, CRM, Infor M3, Salesforce, Microsoft Office
3w
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Client Support Specialist - Greater Baltimore, MD Area (REMOTE)
Maryland or Columbia or Annapolis or Towson or Bethesda or Baltimore
$44k-$80k/yr RemoteFull Time
Fidelity Investments
Fidelity Investments: Provides investment management, retirement planning, and brokerage services.
2+ YOESeries 7 required; Series 63 required or obtainable within 90 days; 2–3 years of financial services experience, customer support, problem resolution, financial planning knowledge, and strong communication skills.
FINRA
2mo
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PC/Mac Desktop Support Specialist
Rockville or Bethesda
$40k-$48k/yr OnsiteFull Time
Imagineeer
Imagineeer: Provides AI and data modernization services to federal agencies.
2+ YOE2+ years customer service experience; 1–3 years supporting Windows, Macintosh, Linux, networking and imaging; familiarity with Active Directory, Office 365, Teams, mobile device support; high school diploma and ability to obtain Public Trust clearance.
Windows 10, Macintosh, Linux, Active Directory, Microsoft Office 365, Microsoft Teams, OneDrive, Adobe, iOS, Android, TCP/IP, VoIP, BIOS
2w
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Senior Maximo Support Specialist- Remote
Reston or United States
$119k-$203k/yr RemotePart Time
ICF
ICFNASDAQ: ICFI: Provides strategic consulting and technology services to global organizations.
2+ YOE2+ years Maximo Level 1 support experience, familiarity with Maximo applications, strong customer service, troubleshooting, ticketing and escalation skills; Python/JavaScript familiarity and Maximo integration experience preferred.
Maximo, IBM Maximo, SAP, Peoplesoft, Python, JavaScript, Teams
1mo
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IT Field Support Specialist
Annapolis Junction or Columbia
FieldFull Time
Quevera
Quevera: Software engineering and cloud solutions for government and defense.
1+ YOEActive TS/SCI with Polygraph and customer access required; HS diploma/GED; 1+ years IT support experience; DoD 8570 required, Security+ preferred; Windows and Active Directory proficiency; ability to drive company vehicle and lift up to 50 lbs.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Access, Microsoft Windows 7, Microsoft Windows 10, Active Directory
6d
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Client Support Specialist
Duluth or Ashburn
OnsiteFull Time
QTS Data Centers
QTS Data Centers: Operates and provides large-scale data center colocation and infrastructure.
3+ YOEBachelor's degree or equivalent experience and 3+ years in customer-facing, operational, project management, or client services work; strong communication, analytical, organizational, and problem-solving skills required.
Salesforce, Tableau, Icertis, Workday, YayPay, ServiceNow, Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Microsoft Visio, Microsoft Project
2mo
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Customer Application Content Specialist
Yocumtown or Valley Green
OnsiteFull Time
Amphenol
AmphenolNYSE: APH: Manufactures electronic and fiber optic connectors and interconnect systems.
5+ YOEBachelor's in engineering/technical communications, 5+ years in field service/technical support or training content creation, CAD-based 3D visualization and technical writing experience, ability to travel domestically/internationally.
CAD