55 customer support specialist jobs at 32 companies in Troy, NY
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Customer Support Specialist
Ballston Spa, New York, United States
$19-$28/hrHybridFull Time
Ballston Spa National BankOTCPK: BSPA: New York community bank serving individuals, businesses, organizations, and families with retail, commercial, residential, and wealth-management services.
1+ YOEHigh school diploma or GED, one year of customer service experience, and data entry and keyboard experience with working knowledge of spreadsheet and word processing applications.
Tyler TechnologiesNYSE: TYL: Software and services for the public sector.
Previous software support or systems experience is a plus. Requires troubleshooting, analytical, organizational, communication, database, and relational database or SQL knowledge.
SQL, Microsoft Office, Microsoft Office, Microsoft Office
Community Care Physicians: Physician-owned multispecialty medical group serving Capital Region New York patients with primary, specialty, urgent, and wellness care.
High school diploma or equivalent, strong computer and customer service skills, call center experience, and preferred medical clerical experience, terminology, and office procedure knowledge.
PIP Global Safety: Provides personal protective equipment and safety solutions.
Provide phone/email/chat customer support and problem resolution for orders, returns, mis-shipments, and pricing; high school diploma required, prior customer-facing experience preferred, basic PC and Microsoft Outlook/Windows proficiency.
DSI Systems: Providing sales enablement, logistics, and software solutions.
Strong customer service and communication, ability to handle escalations, multitasking across systems, detail-oriented problem solving, and flexibility to work evenings/weekends/holidays.
Anteris: Massachusetts-based managed IT services provider helping businesses with proactive IT support, cybersecurity, cloud, and technology management.
Provide frontline IT support, troubleshoot systems, perform maintenance, manage backups/patching, and occasionally travel to client sites; customer service and documentation skills required.
Windows, Active Directory, DNS, Microsoft 365, Group Policy, VMware, TCP/IP
Albany or Utica or Massachusetts or Connecticut or Vermont or New York or Pennsylvania
$20-$39/hrFieldFull Time
Monroe Tractor: Family-owned agriculture and construction equipment dealer serving farmers, contractors, and landscapers across the Northeast.
Requires sprayer or agricultural equipment service experience, strong mechanical, hydraulic, electrical, and operational troubleshooting, training ability, communication skills, independence, and regular travel.
Dick's Sporting GoodsNYSE: DKS: Leading omni-channel sporting goods and outdoor retailer.
Provide excellent customer experiences, operate front-end/register, support cashiers, uphold merchandising and safety standards; prior retail or cashier experience preferred.
4+ YOEHigh school diploma and 4–6 years of experience, including at least 4 years in customer service. Requires insurance and multi-line operating systems knowledge; associate degree and insurance designation preferred.
Tower Products Incorporated: Employee-owned broadcast and pro-audio equipment manufacturer and distributor serving broadcasters, dealers, and production teams.
Customer-facing sales/support experience preferred; valid driver’s license; Microsoft Office/Excel proficiency; base technical knowledge of audio/video/cable products; strong communication and organization.
Integrated Technology Group: Upstate New York IT consulting firm providing cybersecurity, cloud, disaster recovery, compliance, and project services to businesses.
Strong communication, customer-service focus, ability to diagnose technical questions, NY driver’s license, reliable transportation, and IT support experience.
Windows Server, Microsoft Windows, Microsoft Azure, DNS, DHCP, Active Directory, Group Policy, VMware, Veeam, Hyper-V, SAN, NAS, RDP, VPN
Patient Support Services Specialist - Hybrid (Full-Time, Temporary)
Queensbury, New York, United States
$20/hrHybridFull Time
Hudson Headwaters Health Network: Nonprofit Federally Qualified Health Center network providing comprehensive primary care to rural communities across New York’s Adirondack North Country.
3+ YOEHigh school diploma/GED, 3+ years billing experience (or equivalent), strong customer service and organizational skills, proficient in Excel and Word; Athena and Certified Professional Coder preferred.
Salon Customer Experience Specialist - Aviation Mall
Queensbury, New York, United States
$16-$20/hrOnsitePart Time
JCPenney: Iconic American department store retailer of apparel and home goods.
Requires salon product and service knowledge, strong customer service, sales, problem-solving, communication, teamwork, accountability, and ability to support front desk operations.
Saratoga Hospital: Providing comprehensive medical and surgical care in Saratoga County.
High school diploma or GED required; prior phlebotomy experience preferred. Requires strong customer service, communication, organization, critical thinking, teamwork, and Microsoft Office proficiency.
Microsoft Outlook, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Laboratory Information System, Order Entry System, Press-Ganey
Olympus Surgical Technologies America: Olympus subsidiary manufacturing and service organization developing surgical devices for healthcare professionals.
Provide field service and customer education for endoscopy equipment, strong customer service and communication, valid driver’s license, ability to travel overnight, complete CFER within one year, technology literate (Microsoft Office).
Microsoft Outlook, Microsoft Excel, Microsoft Word, Microsoft PowerPoint, iPhone, iPad
Walgreens: Nationwide retail pharmacy and health services provider.
Provide expert photo services, customer support, process transactions, maintain inventory and supplies, handle cash, support FedEx/Western Union services, and work flexible hours; fluent English required.
Billing Accounts Receivable & Client Support Specialist
Bennington, Vermont, United States
$20-$25/hrHybridPart Time
The Church Insurance Agency Corporation: An organization providing property and casualty insurance and risk management services to The Episcopal Church.
2+ YOEHigh school diploma/GED required, associate's degree preferred, and 2+ years in customer service, accounts receivable, billing, collections, or a related field. Requires Excel and Outlook proficiency.
Microsoft Office, Microsoft Excel, Microsoft Outlook, ERP
Sam's Club: -owned membership-only warehouse club serving families and small businesses through U.S. stores and samsclub.com.
Provides member service, processes purchases and returns, resolves concerns, maintains merchandise and safety areas, and supports training. Retail and mobile retail application experience preferred.
Walgreens: Nationwide retail pharmacy and health services provider.
1+ YOEExecute and monitor store and pharmacy inventory processes, receive and count deliveries, support pharmacy postings, maintain on-hand accuracy, and coach team members; 1 year retail experience preferred.
Sam's Club: -owned membership-only warehouse club serving families and small businesses through U.S. stores and samsclub.com.
Provides member service at checkout and entrance/exit areas, resolves member issues, processes purchases/returns/exchanges, promotes products, supports members with self-service technology, and may train frontline associates.