86 customer support specialist jobs at 53 companies in Wake Forest, NC
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Customer Support Specialist
Morrisville, North Carolina, United States
HybridFull Time
2+ YOEBachelor's degree in business or related field, 2+ years of customer support experience, English fluency, technology proficiency, and unrestricted US work authorization without sponsorship.
1mo
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Customer Support Specialist
Durham, North Carolina, United States
$45k/yr OnsiteFull Time
High school diploma or equivalent, strong verbal and written communication, proficient typing and computer skills, Microsoft Office or Google Suite, ability to meet attendance and performance metrics, Zendesk and call center experience preferred.
Zendesk, Live Chat, Microsoft Office, Google Suite
2mo
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Customer Success Specialist
Cary, North Carolina, United States
OnsiteFull Time
Bachelor's degree required; customer service experience preferred. Requires Microsoft Office skills; preferred exposure to Python and SQL; ability to multitask, communicate, and provide 24/7 on-call customer support.
Microsoft Office, Python, SQL
1w
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Product Support Specialist
Durham, North Carolina, United States
OnsiteFull Time
1+ YOEHigh school diploma, 1+ year clinical research experience, Microsoft Office proficiency, pharmaceutical and clinical trials knowledge, and availability for after-hours on-call support.
Microsoft Office, ServiceDesk, Almac Gateway, IRF, Autoship, LinkedIn, 21CFRPart11, GXP
3w
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Support Specialist, AR
Raleigh, North Carolina, United States
$15-$18/hr OnsiteFull Time
High school diploma/GED, ability to navigate Internet Explorer and Microsoft Office, maintain HIPAA/FCRA/FDCPA compliance, handle sensitive information, and communicate by phone and email.
Microsoft Internet Explorer, Microsoft Office
3mo
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Technical Support Specialist
Durham, North Carolina, United States
RemoteFull Time
1+ year SaaS experience or 2-3 years technical customer support; strong communication; experience with CRM and support tools.
Google Suite, Slack, Jira, Wrangle, Zendesk, Notion, Claude, Gemini, APIs
2w
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Technical Support Specialist - Metabolomics Kits (Europe)
United Kingdom or Germany or Research Triangle Park
RemoteFull Time
3+ YOEBachelor's in a life science,3+ years relevant lab/technical support experience,experience with LC-MS and metabolomics,ability to support customers remotely and create support documentation,knowledge of major LC/MS platforms and case management tools.
Integrated Bioinformatics Platform (IBP), Salesforce Service Cloud, Microsoft Teams, Xcalibur, MassHunter, Analyst, MassLynx, Thermo Fisher, SCIEX, Agilent, Waters
4w
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Program Support Specialist I
Rolesville, North Carolina, United States
$10-$13/hr OnsitePart Time
Must be 15+ years old; ability to work evenings and weekends; lift up to 25 lbs; strong interpersonal skills; prior customer service or recreation experience a plus.
3w
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Technical Support Specialist, Ion Chromatography
Pennsylvania or Morrisville or Pittsburgh
RemoteFull Time
3+ YOEDegree in a scientific/technical discipline with 3+ years (or Bachelor's with 5+ years) supporting analytical instrumentation; experience with ion chromatography, strong troubleshooting, communication, and remote support skills; Windows and CRM experience.
Chromeleon Chromatography Data System, Windows, CRM
1mo
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Customer Success Specialist-Food Service
Graham, North Carolina, United States
$45k-$55k/yr OnsiteFull Time
2+ YOE2+ years customer service or account support, strong communication and problem-solving, high attention to detail, proficiency with Microsoft Excel/Outlook/Teams, ability to manage multiple priorities.
Microsoft Excel, Microsoft Outlook, Microsoft Teams, ERP
3w
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Field Support Specialist
Smithfield, North Carolina, United States
FieldFull Time
High school diploma, clean driving record, able to lift up to 40 lbs, fluent English, U.S. work authorization required.
1mo
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Product Support Specialist
Raleigh, North Carolina, United States
HybridFull Time
2+ YOE2 years work experience or Bachelor's degree preferred; strong written/verbal communication, troubleshooting, technical aptitude, ability to translate complex ideas into simple content, and cross-functional collaboration.
Lucidchart, Lucidspark, airfocus, LLMs
5d
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Sales Support Specialist
Raleigh, North Carolina, United States
OnsiteFull Time
10+ YOERequires a 2-year college degree or equivalent experience, 10+ years in fiber optics or related business, customer service or sales support experience, Microsoft proficiency, export knowledge, and leadership skills.
Microsoft products, Enterprise Resource Planning (ERP) System, lead management programs
5d
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Sales Support Specialist
Raleigh, North Carolina, United States
OnsiteFull Time
10+ YOERequires a two-year college degree or equivalent experience, 10+ years in fiber optics or related business, customer service or sales support experience, Microsoft product proficiency, and knowledge of export requirements.
Microsoft products
3w
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Technical Support Specialist
Raleigh, North Carolina, United States
$45k-$50k/yr OnsiteFull Time
Level 1 IT support experience, strong verbal/written communication, customer service, time management, problem solving, ability to learn new technologies, reliable vehicle, pass drug/background check; associate degree required, bachelor\u0000\u0000\u0000\u0000\u0000\u0000\u0000\u0000preferred.
Fortinet, Fortigate, Hyper-V, Microsoft 365, Azure, Exchange, Active Directory
2w
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Sr. IT Support Specialist
Durham, North Carolina, United States
OnsiteFull Time
5+ YOE5+ years IT support experience; strong Microsoft 365 and Intune skills; patch management and basic networking knowledge; excellent customer service, communication, and onboarding/offboarding experience.
Microsoft 365, Exchange Online, SharePoint, Teams, Outlook, Microsoft Intune, Azure Update Manager, ManageEngine, Azure, AWS
5d
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Administrative Support Specialist - Cooperative Extension P/T
Nashville, North Carolina, United States
$16/hr OnsitePart Time
High school graduation with business courses and clerical experience, or equivalent. Requires office software skills, recordkeeping, communication, scheduling, customer service, and basic physical ability.
word processing, database, spreadsheet, Microsoft Excel, Teladoc
3mo
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Field Support Specialist - Raleigh- Durham, NC
Raleigh or Durham
$64k-$70k/yr FieldFull Time
4+ YOE4+ years technical experience, BS/BA preferred, veterinary or customer-service background preferred, knowledge of in-house diagnostics, networking, Microsoft Office; strong interpersonal and organizational skills.
Microsoft Office Suite, Microsoft Teams, PowerPoint
1w
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HCIT Support Specialist - Overnight Shift
Garner, North Carolina, United States
RemoteFull Time
1+ YOEAssociate degree or equivalent experience; 1–3 years technical customer support, helpdesk experience, networking, Windows, databases, scripting, healthcare IT, and troubleshooting skills.
DICOM, PACS, RIS, HL7, MWL, Windows, SQL, PostgreSQL, PowerShell, Python, LDAP, Opal-RAD, EXA Software, CRM, MSP, RMM
1mo
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Commercial Sales Support Specialist
Morrisville, North Carolina, United States
HybridFull Time
2+ YOE2+ years in customer support/inside sales or account coordination; experience with CRM platforms (Salesforce, HubSpot); strong written/verbal communication, organization, and ability to manage high inbound volume.
Salesforce, HubSpot
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