131 customer support specialist jobs at 69 companies in Wayne, MI
3d
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Customer Support Specialist
Brighton or Calumet
OnsiteFull Time
Strong written and verbal communication, customer-facing experience, curiosity, resilience, motivation, and the ability to work collaboratively and independently in a fast-paced environment.
Zoom
1mo
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Customer Support Specialist
Southfield, Michigan, United States
OnsiteFull Time
1+ YOE1–3 years client-facing/customer service experience preferred; high school diploma required (BA preferred); strong communication, multitasking, CRM/case management familiarity, phone professionalism.
CRM
1w
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Product Support Specialist
Detroit or United States or Canada
$60k-$70k/yr RemoteFull Time
2+ YOE2+ years SaaS customer support experience, strong multichannel communication, troubleshooting, and analytical skills; proficiency with support platforms and ability to train and assist customers.
Salesforce, Intercom, Asana, G-Suite, Atlassian (Jira & Confluence), Slack, Zendesk
2mo
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Support Staff II- Customer Service Specialist
Royal Oak, Michigan, United States
OnsitePart Time
HS diploma or GED; Michigan driver’s license; strong customer service and multi-line phone skills; basic admin tasks; prior work with children/behavioral health helpful.
Phone System, Office Software
2w
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Customer Success Specialist
Detroit, Michigan, United States
$70/yr OnsiteFull Time
Experience in administrative support, customer success, or operations; strong organization, communication, problem-solving, and reporting skills; familiarity with Medicaid/Medicare preferred.
1mo
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Customer Success Specialist
Detroit, Michigan, United States
$65k-$70k/yr HybridFull Time
Experience in administrative support, customer success, sales, or operations; strong organization, communication, CRM familiarity, report generation, process improvement, and persistence in customer outreach. Medicaid/Medicare familiarity and bilingual Spanish or Arabic preferred.
CRM
1mo
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Entry Level Support Specialist
Pontiac, Michigan, United States
OnsiteFull Time
High school diploma or equivalent; comfortable using computers and basic office software; strong communication, organizational and process skills; customer-service or office experience preferred.
2mo
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Client Support Specialist
Clinton Township, Michigan, United States
$14/hr OnsiteFull Time
Customer service-focused role with order processing, telemarketing, and basic sales knowledge.
Office Suite, POS systems
3w
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Entry Level Support Specialist
Pontiac, Michigan, United States
OnsiteFull Time
High school diploma or equivalent, comfortable with computers and basic office software, clear phone communication, process-oriented, organized, positive attitude, prior office/retail/customer service experience preferred.
2mo
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Client Support Specialist
Clinton Township, Michigan, United States
$14/hr OnsiteFull Time
Customer service-focused, strong communication, basic sales/telemarketing, proficient in Windows Office and POS systems, excellent English spelling/grammar.
Windows Office, POS systems
3d
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Branch Support Specialist
Village of Clarkston, Michigan, United States
$20/hr OnsiteFull Time
1+ YOEHigh school diploma or GED, one year of credit union, banking, or administrative customer service experience, strong communication skills, Microsoft Office knowledge, and bondability.
Microsoft Office
1mo
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Service Support Specialist
Ann Arbor, Michigan, United States
HybridFull Time
2+ YOEHigh school diploma required (business degree preferred), 2+ years customer service experience, strong written and oral communication, multi-tasking, SAP and field service experience preferred.
SAP
2mo
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Production Support Specialist
Allen Park, Michigan, United States
OnsiteFull Time
2+ YOEBachelor's or equivalent experience; 2+ years automotive customer service/dealership experience; strong communication, analytical skills; Microsoft Office proficiency; Power Apps preferred; technical aptitude and stakeholder influencing skills.
Microsoft Office, Power Apps
1w
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Pharmacy Product Support Specialist
Farmington Hills, Michigan, United States
OnsiteFull Time
3+ YOERequires 3+ years in SaaS, application, technical, software, healthcare, or pharmacy support; ticket-queue management; structured troubleshooting; analytical problem-solving; strong written communication; U.S. work authorization; and Spanish proficiency.
OneScan Pharmacy Pro, Power BI, SQL, Freshdesk, Zendesk, Salesforce, ServiceNow, Jira, HubSpot, SFTP, AS2, EDI, XML, JSON, CSV
2w
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Sr. Dealer Support Specialist
Atlanta or Dallas or Detroit or Houston or Phoenix
OnsiteFull Time
2+ YOE2 years auto finance or loan processing experience, high school/GED, strong customer communication, attention to detail, multitasking, and proficiency with Microsoft Office; ability to handle confidential data.
Microsoft Office Suite, Loan Origination System
1w
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Technical Customer Service Specialist- ChMS
Detroit, Michigan, United States
FieldFull Time
3+ YOEBachelor's degree or equivalent experience, 3–5 years in software implementation, customer success, application administration, or related work, plus integration knowledge, communication skills, and stakeholder support experience.
Pushpay ParishStaq, ParishSOFT, Church Management System, CRM, financial systems, analytics/reporting tools, data warehouse, online giving, Microsoft Excel
1w
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Customer Care Specialist (Full-Time)
Southfield, Michigan, United States
$21-$25/hr HybridFull Time
2+ YOERequires 2+ years of technical support and troubleshooting experience, high school diploma or GED, strong communication and technical comprehension, and familiarity with MS Office Suite, CRM tools, and Mac OS.
Microsoft Office Suite, Microsoft Outlook, CRM, Mac OS, Phone, Email, SMS, Chat
1d
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Desktop Support Specialist Associate
Ann Arbor, Michigan, United States
$50k-$52k/yr HybridFull Time
1+ YOEBachelor's degree or equivalent education, certification, and experience; 1+ year end-user technical support; Windows or Mac, mobile devices, productivity applications, troubleshooting, and customer service skills.
Windows, Mac, iOS, Android, Google Workspace, Microsoft 365
1mo
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IT Support Specialist II
Wixom, Michigan, United States
$55k-$67k/yr OnsiteFull Time
2+ YOEHigh school diploma/GED, 2+ years supporting software/hardware, strong troubleshooting, help desk experience, AD account management, networking, documentation, imaging, and customer service; participation in on-call rotation.
Active Directory, Microsoft administrative portal, Help Desk System
3mo
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Phone Support Technical Specialist
Rochester Hills, Michigan, United States
OnsiteFull Time
5+ YOEProvide advanced telephone-based technical support for FANUC robotics controllers; log SRs; quote parts; coordinate with engineers; troubleshoot FANUC products; 5+ years in customer-facing engineering/support; degree preferred.
Oracle, Zoho
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