39 customer technical support jobs at 34 companies in Charlotte, NC
4d
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Technical Support Representative
Charlotte, North Carolina, United States
$50k-$65k/yr OnsiteFull Time
High school diploma or equivalent, technical support or customer service experience, strong troubleshooting and communication skills, familiarity with troubleshooting methodologies and remote support tools.
remote support tools
1mo
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Technical Support Representative
Charlotte, North Carolina, United States
HybridFull Time
Provide product expert support for VALD suite; strong written/oral communication, customer empathy, problem-solving, technical/client support experience, US work authorization and ability to travel to Australia for onboarding, availability for offset workweek including weekends.
1mo
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Technical Support Specialist
Charlotte, North Carolina, United States
OnsiteFull Time
0.5+ YOEHigh school diploma/GED, prior hands-on use of power tools, 6+ months customer service experience, ability to read electrical schematics, IoT and internet technology familiarity, strong communication and technical customer service skills.
IoT, Microsoft Office, Outlook
1mo
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Technical Support Analyst
Charlotte, North Carolina, United States
OnsiteFull Time
Shamrock Trading Corporation: Providing transportation logistics, financial services, and fleet technology solutions.
1+ YOEBA/BS in a technical field preferred; 1+ year technical customer/desktop support experience; knowledge of Office 365 and Active Directory; Jira and ticketing experience; strong troubleshooting and communication skills.
Microsoft Office 365, Active Directory, Jira
1mo
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Technical Support/Maintenance Supervisor
Charlotte, North Carolina, United States
OnsiteFull Time
3+ YOESupervisory technical-support role requiring advanced degree +3 yrs or bachelor's +5 yrs in a technical field, leadership experience, CRM and Office proficiency, strong problem-solving, and English fluency.
CRM systems, Microsoft Office, remote support applications
3d
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Senior Technical Support Engineer
Buffalo or Davidson or Quincy
$92k-$135k/yr HybridFull Time
10+ YOEBachelor’s degree or technical equivalent, 10+ years in a technical work environment, MS Office proficiency, advanced technical troubleshooting, leadership, communication, and customer support skills.
Microsoft PowerPoint, Microsoft Excel, Microsoft Word
1mo
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Repair (RMA) & Technical Support Manager
Charlotte, North Carolina, United States
OnsiteFull Time
4+ YOEBachelor's or equivalent experience; 4+ years technical support/service/repair experience; experience managing technical support and RMA operations; hardware troubleshooting; KPI development; team leadership and strong communication.
19h
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Business Technical Support I, Spectrum Business
Charlotte, North Carolina, United States
OnsiteFull Time
3+ YOERequires a technical bachelor's or associate degree or equivalent training, English proficiency, and 3–4+ years technical support experience, or networking training/certification with 0–1 years related experience.
Fiber Internet Access, Ethernet, Unified Communications, Trunking, TV, Managed Network, Managed Security, Managed WiFi, WAN, LAN, VPN, CWDM, HFC, WiFi, VoIP, Windows, Microsoft Word, Microsoft Excel, Microsoft Outlook, Cisco, Juniper
1w
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Technical Support Specialist
Salisbury, North Carolina, United States
$52k-$58k/yr OnsiteFull Time
3+ YOEProvide technical problem resolution, document case activity, communicate with customers and internal teams, and work on-site in Salisbury, NC lab.
1d
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Business Relationship Support Associate - GPL Senior Technical Support Analyst
Charlotte, North Carolina, United States
$25-$38/hr HybridFull Time
0.5+ YOERequires 6+ months of business relationship support or equivalent experience. Technical support, networking, operating systems, browsers, communication, and customer service experience preferred.
Wells Fargo Vantage Platform, Vantage Mobile, Autolink, Basic Banking, Cash Polling and Intercompany Loans, Desktop Deposit, Fraud Manager, Lockbox, Payments, Returned Item Services, Reverse Positive Pay, Statements and Notices, Transaction Search, Treasury Information Reporting, Virtual Lockbox, Lockbox Online Decision, Vantage Wires, Microsoft Word, Microsoft Excel, Microsoft Outlook, Windows 10/11, Mac OS, Microsoft Edge, Mozilla Firefox, Google Chrome, Safari, Apple iOS, Android OS, local area networks (LAN), wide area networks (WAN), Internet protocol (IP), firewalls, web proxy/content filtering
1d
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Technical Support Representative III: CRM Synapsys
Springfield or Allen or Birmingham or Cedar Falls or Charlotte or Lenexa or Louisville or Monett
RemoteFull Time
4+ YOERequires 4+ years in banking, credit union, or financial services customer service, technical support, or software implementation; strong troubleshooting, communication, and customer service skills; after-hours on-call availability.
CRM, SQL, Windows, PCs, networks
3mo
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Technical Support Analyst
Charlotte, North Carolina, United States
$25/hr OnsiteFull Time
PC hardware troubleshooting, strong communication, customer service, Windows OS 10/11/Server 2016, basic network/firewall knowledge.
Windows, SQL Server, PC Hardware, Network Firewall
2d
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Technical Support Specialist I - Network
Irving or Louisville or Lehi or Charlotte
$21-$35/hr HybridFull Time
1+ YOERequires 1–2 years installing and configuring network products or relevant experience, Network+, CCNA, CCNP, or specified vendor certifications, troubleshooting skills, and exceptional English communication.
ping, traceroute, PIM, IGMP, VLAN, QoS, STP, RSTP, EtherChannel, MPLS, WLAN, SSID, WPA/WPA2, PPPoE, VPN, IoT, Control4, OvrC, Luma, Binary, WattBox, Clare, DSPs
4d
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Utility Sales Support
North Carolina or District of Columbia or Hackensack or Minnesota or Hackettstown or South Dakota or Birmingham or Burlington or Sugar Land or Bartlesville or Savannah or Arizona or Fort Smith or Athens or Louisville or Cedar Knolls or Courtland or Redmond or Bennettsville or Iowa or Puerto Rico or Stevens Point or Portland or Indiana or New Mexico or Louisiana or Lewiston or DeRidder or Pine Bluff or Skowhegan or Prattville or Wisconsin or Nekoosa or New Jersey or Liberal or Massachusetts or Yarmouth or Auburn Hills or Carson or Danbury or Ormond Beach or Quincy or American Samoa or Belton or Deer Park or Wyoming or Wickliffe or Concord or Lewisburg or Mount Juliet or Albany or Jefferson City or Kentucky or Ozark or Napa or Ohio or Chattanooga or Auburn or Hawesville or Nevada or United States Outlying Islands or Athens or La Palma or Wisconsin Rapids or McGehee or Nashville or Richland or Staten Island or Marion or Evansville or Schertz or Morristown or Rhode Island or North Brunswick or Byhalia or Hawaii or Utah or Saint Francisville or Illinois or Rome or Michigan or Windsor or Florence or Northern Mariana Islands or Houston or Layton or Seattle or Calhoun or West Virginia or Idaho or Colstrip or Crystal Springs or Kingsport or Kings Mountain or Hickory or The Dalles or California or Bland or Vermont or Linden or Westville or Tennessee or Delaware or Georgia or Bloomfield or Lexington or North Dakota or Senatobia or Greenville or Medford or Kansas or Valdosta or Maine or Montgomery or Arkansas or Kent or Oklahoma or Brentwood or Shelby or Escanaba or Washington or New Hampshire or Erie or Earth City or Wilton or Canton or Guam or Columbus or Jonesboro or Rogersville or Charleston or Maryland or Montana or Oregon or Muscle Shoals or Theodore or San Diego or Mississippi or Irvine or Gainesville or Ashdown or Florida or Alamo or Flowery Branch or Anaheim or Pennsylvania or Carlsbad or Oklahoma City or San Francisco or Charleston or Port Edwards or Tulsa or Virginia or Salem or Hahnville or Missouri or New York or Billerica or Colorado or Westbrook or Alabama or Clarksville or Nebraska or San Jose or South Boston or Crossett or Rothschild or Tucson or Pomona or Selmer or Weaverville or Alaska or Connecticut or Taylorsville or South Brunswick or Norwalk or Virgin Islands, U.S. or South Carolina or Texarkana or Irving
$59k-$94k/yr RemoteFull Time
3+ YOEBachelor's degree preferred; 3+ years technical customer support experience in industrial or utility fields; business-to-business support and database experience preferred.
1w
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Software Support Specialist - ImagineBilling
Charlotte, North Carolina, United States
$60k-$70k/yr OnsiteFull Time
Provide technical support for healthcare billing software, troubleshoot client issues, document interactions, and communicate effectively; basic SQL and customer-support skills preferred.
SQL
2d
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Sr. IT Support Partner
Davidson, North Carolina, United States
$73k-$101k/yr OnsiteFull Time
10+ YOEAssociate or bachelor's degree in IT or related field; 10+ years of technical customer support experience; ServiceNow experience; device troubleshooting, communication, problem-solving, and Lean training capabilities.
ServiceNow, Microsoft Windows
1d
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Senior Customer Experience Engineer
Atlanta or Charlotte or Reston or California or New York City
HybridFull Time
Bachelor’s degree or equivalent experience and 4+ years in technology, cloud, technical support, or customer experience engineering. Requires enterprise security expertise, incident leadership, English proficiency, and on-call availability.
3d
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Customer Service Representative - Inside Sales
Charlotte, North Carolina, United States
$24/hr OnsiteFull Time
Strong customer communication, outbound calling, quoting, CRM recordkeeping, product knowledge, sales collaboration, and technical support skills. Must have US work authorization.
CRM
1mo
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Customer Solutions Specialist (Industrial Industry)
Charlotte, North Carolina, United States
OnsiteFull Time
2+ YOE2+ years customer service experience, high school diploma or equivalent, intermediate Microsoft Office skills, consultative sales/support skills, product technical aptitude, CRM data entry.
Microsoft Office
2mo
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Technical Sales Support III – Solutions Sales Engineer
Huntersville, North Carolina, United States
OnsiteFull Time
7+ YOE7+ years inside/customer service experience (manufacturing preferred); Bachelor's in Engineering preferred; proficiency in Windows, Microsoft Office, SAP, CAD; strong process flow and system integration knowledge; up to 50% travel.
Windows, Microsoft Office, SAP, CAD
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