14 customer technical support jobs at 10 companies in Decatur, IL
3w
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Bilingual Technical Customer Support, Ring, Ring
Virtual Location - Arizona or Virtual Location - Illinois or Virtual Location - Kansas or Virtual Location - Texas or Virtual Location - New Mexico or Virtual Location - Colorado or Virtual Location-Pennsylvania or Virtual Location - Oklahoma or Virtual Location - Florida
$17-$27/hr RemoteFull Time
2+ YOE2+ years customer service experience, fluent Spanish and English, proficiency with Microsoft Office, ability to troubleshoot technical issues and document customer interactions.
Microsoft Office, Salesforce CRM, Eero
3w
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Bilingual Technical Customer Support, Ring, Ring
Virtual Location - Illinois or Virtual Location - Kansas or Virtual Location - Texas or Virtual Location - Arizona or Virtual Location - New Mexico or Virtual Location - Colorado or Virtual Location-Pennsylvania or Virtual Location - Oklahoma or Virtual Location - Florida
$17-$27/hr RemoteFull Time
2+ YOE2+ years customer service, bilingual Spanish/English, flexible schedule including nights/weekends/holidays, Microsoft Office proficiency, troubleshooting and documentation skills; Salesforce and Ring/Eero experience preferred.
Microsoft Office, Salesforce CRM, Eero, Ring
1w
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Part-Time Technical Support Assistant II
Champaign, Illinois, United States
$20/hr OnsitePart Time, Temporary
Associate degree or equivalent education and experience supporting Windows and Mac platforms; technical troubleshooting, communication, customer service, lifting up to 30 pounds, and background fingerprinting required.
Windows, Mac
1w
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Field Customer Support Engineer, Federal
Chicago or Springfield
$100k-$143k/yr FieldFull Time
3+ YOEU.S. citizenship, associate degree or equivalent experience, 3–7+ years in field engineering or technical support, enterprise IT infrastructure experience, troubleshooting skills, driver's license, travel, on-call availability, and ability to lift 50 pounds.
Microsoft Windows Server, Linux, AIX, Solaris, HP-UX, OpenVMS, VMware, Cisco, Fibre Channel, TCP/IP, VLANs, VSANs, NAS, SAN, Enterprise Block Storage, File Storage, Enterprise Backup Solutions, Mainframe Connectivity, Data Center Infrastructure
2mo
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Technical Service Manager
Assumption, Illinois, United States
$100k-$125k/yr HybridFull Time
5+ YOE5+ years in technical/field service with demonstrated leadership; experience with CRM/case tools (Salesforce preferred); strong communication, problem-solving, and customer-support skills.
Salesforce, Natterbox
2w
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Customer Experience Account Manager
Decatur, Illinois, United States
$28/hr OnsiteFull Time
2+ YOEInside sales/customer service support for gas products; technical/mechanical competency; strong interpersonal, verbal and written communication; proficiency with Microsoft Office and inventory/mainframe systems; ability to prioritize and resolve customer issues.
Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, AS400, JD Edwards (JDE), Act
2mo
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Resident Support Manager
Urbana, Illinois, United States
$21-$23/hr RemotePart Time
1+ MgmtSupervisory experience (1+ year) with technical troubleshooting across devices, client relationship skills, enterprise IT exposure, strong communication/customer service, and ability to pass background check, TB test, and vaccinations.
TechAtHome
1mo
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Senior Field Representative, Field Services Support
Springfield, Illinois, United States
FieldFull Time
3+ YOE3+ years technical experience, industry certification required, valid driver's license, ability to perform diagnostics, repairs, territory and inventory management, and to provide training and customer support.
9h
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Field Specialist, Field Services Support
Champaign, Illinois, United States
FieldFull Time
3+ YOETechnical school training, 3+ years of related experience including 2 years as a Technology Service Consultant I, one industry certification, driver's license, auto insurance, electronics expertise, and customer service skills.
telephone
1mo
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Field Specialist, Field Services Support
Champaign or Bloomington or Peoria or Springfield or Decatur
$22-$23/hr FieldFull Time
3+ YOETechnical school or equivalent with 3+ years related experience, 1 industry certification, valid state driver's license and auto insurance, ability to lift up to 50 lbs, strong electro-mechanical and customer service skills.
1mo
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Senior Field Representative, Field Services Support
Springfield or Champaign or Peoria or Decatur or Bloomington or Mattoon
$20-$24/hr FieldFull Time
3+ YOERequires technical school or equivalent and 3+ years related experience (including 2 years as Technology Service Consultant I), 1 industry certification, valid driver's license and required auto insurance, ability to lift heavy equipment, strong customer service and communication skills.
screwdrivers, pliers, wrenches, electronic testing equipment
1d
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Help Desk/Service Specialist
Springfield, Illinois, United States
$24-$33/hr HybridFull Time
Relevant vocational technical education and help desk experience; knowledge of operating systems, software, printers, networking, MS Office, email, and customer support.
Microsoft Office
1d
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I.T. Help Desk Technician
Normal, Illinois, United States
$16/hr OnsitePart Time
Provides first-level technical support through phone, email, and in-person interactions; requires strong communication, customer service, troubleshooting, IT aptitude, and ability to learn quickly.
Student Affairs IT (SAIT), I-9
2w
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Xfinity Retail Service Associate
Normal, Illinois, United States
$17/hr OnsiteFull Time
0+ YOEHigh school diploma/GED required, 0-2 years relevant experience preferred, strong communication, customer service, troubleshooting and technical skills for mobile activations and support.