209 customer technical support jobs at 139 companies in Illinois
2d
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Technical Customer Support Lead
Addison, Illinois, United States
$98k-$108k/yr OnsiteFull Time
3+ YOEBachelor's degree or equivalent, 3+ years technical customer support or field service experience, mechanical aptitude, troubleshooting skills, service coordination, CRM and Microsoft Office proficiency, willingness to travel up to 20%.
Microsoft Office, Microsoft Dynamics, Salesforce, CRM, ERP
3w
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Technical Customer Support (US Remote)
Illinois or Virginia or Minnesota or Tennessee or New Jersey or Maryland or Utah
$110k-$120k/yr RemoteFull Time
3+ YOEBachelor's degree,3+ years technical customer support,ability to obtain government background clearance,US work authorization required,experience with MS SQL Server,Windows Server,networking and ticketing systems.
MS SQL Server, MS Windows Server, F5, Fortigate, PremierOne Application Suite, Ticketing Systems
2w
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Bilingual Technical Customer Support, Ring, Ring
Arizona or Illinois or Kansas or Texas or New Mexico or Colorado or Pennsylvania or Oklahoma or Florida
$17-$27/hr RemoteFull Time
2+ YOEBilingual Spanish/English,2+ years customer service experience,flexible schedule including weekends/nights/holidays,Microsoft Office experience,ability to troubleshoot and deliver courteous technical support.
Microsoft Office, Salesforce
3w
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Technical Support Analyst
Wilmington or Lewisville or Springfield or Tallahassee or Sacramento or Logan
HybridFull Time
Provide technical customer support for Lien Perfect products; document cases; use Microsoft products and CSC case tracking; strong problem-solving and communication skills.
Lien Perfect, CSC case tracking software, Microsoft
3w
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Customer Technical Support Specialist II (55207)
Chicago, Illinois, United States
$70k-$90k/yr HybridFull Time
3+ YOE3+ years technical support experience (or 11+ without degree), BS in computer science or related preferred; programming in Access/Java/Visual Basic/C#; MS SQL Server; strong troubleshooting, communication, and analytical skills.
Microsoft Access, Java, Visual Basic, C#, Microsoft SQL Server
1mo
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Technical Support Specialist
Carol Stream, Illinois, United States
$33-$35/hr OnsiteFull Time
Provide phone/email technical support for US/Canada, follow company scripts, troubleshoot and diagnose issues, perform root-cause analysis, dispatch field service engineers with correct parts, document activities in CRM, support training and occasional field travel.
CRM
2d
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Level 1-3 Technical Support
Chicago or Illinois
$50k-$52k/yr HybridFull Time
2+ YOE2+ years technical support experience, Microsoft Windows and networking knowledge, database troubleshooting, SQL Server 2022/SAP/Sybase experience, strong communication and problem-solving, customer training experience.
Booklog, Microsoft Windows, SQL Server 2022, SAP, Sybase
5d
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Technical Support Specialist
Chicago, Illinois, United States
$60k-$95k/yr HybridFull Time
2+ YOE2+ years supporting technical products (SaaS/mobile), degree/bootcamp or equivalent, proficiency with case management tools, HTML/CSS/APIs/SQL knowledge, strong communication and troubleshooting skills.
Salesforce, Zendesk, HTML, CSS, APIs, SQL, Postman, Snowflake, Kibana
1w
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Manager Technical Support
British Columbia or Ontario or Alberta or New Brunswick or Manitoba or Delaware or Colorado or Michigan or Maine or Illinois or Canada or United States
$100k-$110k/yr RemoteFull Time
7+ YOE3+ MgmtBachelor's or equivalent experience, 7+ years technical support/healthcare IT experience with 3+ years people leadership; revenue cycle domain knowledge; strong analytics, communication, CRM and escalation management skills.
SQL, CRM, ITIL
3h
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Technical Support Specialist [Sat - Wed]
United States or California or Florida or Illinois or Kansas or New Jersey or New York or Oregon or Washington or Wisconsin
$85k-$95k/yr RemoteFull Time
2+ YOERequires 2+ years of SaaS customer or technical support experience, strong written and verbal communication, technical troubleshooting ability, customer empathy, organization, initiative, and cross-functional collaboration.
Notion, Guru, Zapier, Intercom, Linear, APIs, AI, CRMs
1mo
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Associate Technical Support Engineer
Washington or Arkansas or Arizona or California or Colorado or Connecticut or District of Columbia or Delaware or Florida or Georgia or Illinois or Indiana or Kansas or Kentucky or Louisiana or Massachusetts or Maryland or Michigan or Minnesota or North Carolina or New Hampshire or New Jersey or New Mexico or Nevada or New York or Ohio or Oklahoma or Oregon or Pennsylvania or South Carolina or Texas or Virginia or Washington or Wisconsin or West Virginia or Wyoming
$81k-$93k/yr RemoteFull Time
Customer-facing technical support for government users; troubleshooting front-end issues, documenting incidents, coordinating escalations; US citizenship and ability to obtain Public Trust clearance required.
1mo
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Customer Support Operations
Louisville or New York City or Washington or Chicago or Reston or Crum Lynne or Boca Raton
$18-$26/hr HybridFull Time
4+ YOE4+ years customer support/helpdesk or telecom experience (3+ years technical application support), strong telecom knowledge (LNP, routing, IP), CRM and Microsoft Office proficiency, analytical and communication skills.
Microsoft Excel, Microsoft Outlook, Microsoft Word, Microsoft PowerPoint, Salesforce, CRM
1mo
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Customer Support Manager
Goodfield, Illinois, United States
OnsiteFull Time
3+ Mgmt3+ years customer support management experience with strong technical and report-management skills, attention to detail, and ability to lead a team and develop policies.
5d
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Customer Support Specialist
Chicago, Illinois, United States
$45k-$60k/yr HybridFull Time
2+ YOE2+ years customer-facing technical support (B2B SaaS/eCommerce preferred). Experience with Zendesk, Jira, DataDog, browser developer tools, strong communication, troubleshooting, and documentation skills.
Zendesk, Explore, Jira, Confluence, DataDog, Browser developer tools, PDF conversion tools
1mo
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Technical Support Officer (BE)
Gent or London or Chicago or United Kingdom or Belgium or Ireland or Netherlands
HybridFull Time
Strong analytical/technical aptitude, advanced Excel, understanding of transportation concepts, fluent English (Dutch a plus), scripting/programming a plus, customer-focused communication, attention to detail.
Qargo, Microsoft Excel, CSV
3w
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Customer Support Representative
Austin or Toronto or Alabama or California or Florida or Georgia or Illinois or Indiana or Kansas or Kentucky or Maryland or Michigan or Missouri or North Carolina or Ohio or Oregon or Rhode Island or Tennessee or Texas or Virginia
RemoteFull Time
Clear, friendly communication; experience in customer/technical/billing support preferred; strong multitasking and prioritization; tech-savvy and quick to learn tools; availability M–F 9:30am–6:00pm CDT.
Intercom, Dialpad, HubSpot, Notion, Stripe, QBO, Slack
4w
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Technical Support Associate III (Chicago-based)
Chicago, Illinois, United States
$55k-$65k/yr HybridFull Time
3+ YOEBachelor's degree, 3+ years technical SaaS/customer support experience, strong troubleshooting, communication, and collaboration skills; exposure to APIs, SEO, web technologies and AI tools.
APIs, large language models (LLMs), seoClarity, automation platforms, AI knowledge bases
2w
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Remote - Technical & Sales Support Representative
United States or Arkansas or Arizona or Delaware or Florida or Georgia or Iowa or Idaho or Illinois or Indiana or Kansas or Kentucky or Louisiana or Maryland or Maine or Michigan or Minnesota or Missouri or Montana or North Carolina or North Dakota or Nebraska or New Jersey or New Mexico or Nevada or Ohio or Oklahoma or Pennsylvania or South Carolina or South Dakota or Tennessee or Texas or Utah or Virginia or Wisconsin or West Virginia or Wyoming
$17/hr RemoteFull Time
Provide front-line technical and customer support from home; strong communication, problem-solving, PC and OS familiarity, internet meeting requirements,18+; HS diploma preferred.
1mo
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Technical Support Specialist (HVAC)
Niles, Illinois, United States
$60k-$75k/yr OnsiteFull Time
5+ YOEAssociate's degree or 5+ years' experience, 3+ years process cooling preferred; PLC ladder logic and AutoCAD knowledge; ability to read schematics/wiring; customer service experience and strong communication skills; after-hours phone support.
PLC, AutoCAD
1mo
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Enterprise Technical Support Analyst
South Carolina or Texas or Tennessee or Rhode Island or Pennsylvania or Oregon or Oklahoma or Ohio or New York or New York City or Nevada or New Jersey or Parsippany-Troy Hills or New Hampshire or North Carolina or Montana or Mississippi or Missouri or Minnesota or Michigan or Maine or Maryland or Massachusetts or Louisiana or Kansas or Indiana or Illinois or Idaho or Iowa or Hawaii or Georgia or Florida or District of Columbia or Connecticut or Colorado or California or Arizona or Arkansas or Alabama or Nebraska or Wisconsin or Washington or Virginia or Utah
$62k-$66k/yr RemoteFull Time
2+ YOE2+ years technical support experience, structured troubleshooting, Zendesk experience preferred, knowledge of HTML/CSS/JavaScript/APIs, strong written/verbal communication, ability to manage concurrent tasks and escalate effectively.
Zendesk, Gainsight CustomerOS, HTML, CSS, JavaScript, APIs, SkillJar
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