11 customer technical support jobs at 7 companies in Springfield, IL
2w
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Bilingual Technical Customer Support, Ring, Ring
Virtual Location - Arizona or Virtual Location - Illinois or Virtual Location - Kansas or Virtual Location - Texas or Virtual Location - New Mexico or Virtual Location - Colorado or Virtual Location-Pennsylvania or Virtual Location - Oklahoma or Virtual Location - Florida
$17-$27/hr RemoteFull Time
2+ YOE2+ years customer service experience, fluent Spanish and English, proficiency with Microsoft Office, ability to troubleshoot technical issues and document customer interactions.
Microsoft Office, Salesforce CRM, Eero
2w
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Bilingual Technical Customer Support, Ring, Ring
Virtual Location - Illinois or Virtual Location - Kansas or Virtual Location - Texas or Virtual Location - Arizona or Virtual Location - New Mexico or Virtual Location - Colorado or Virtual Location-Pennsylvania or Virtual Location - Oklahoma or Virtual Location - Florida
$17-$27/hr RemoteFull Time
2+ YOE2+ years customer service, bilingual Spanish/English, flexible schedule including nights/weekends/holidays, Microsoft Office proficiency, troubleshooting and documentation skills; Salesforce and Ring/Eero experience preferred.
Microsoft Office, Salesforce CRM, Eero, Ring
3w
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Technical Support Analyst
Wilmington or Lewisville or Springfield or Tallahassee or Sacramento or Logan
HybridFull Time
Provide technical customer support for Lien Perfect products; document cases; use Microsoft products and CSC case tracking; strong problem-solving and communication skills.
Lien Perfect, CSC case tracking software, Microsoft
2mo
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Technical Service Manager
Assumption, Illinois, United States
$100k-$125k/yr HybridFull Time
5+ YOE5+ years in technical/field service with demonstrated leadership; experience with CRM/case tools (Salesforce preferred); strong communication, problem-solving, and customer-support skills.
Salesforce, Natterbox
6d
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Customer Experience Account Manager
Decatur, Illinois, United States
$28/hr OnsiteFull Time
2+ YOEInside sales/customer service support for gas products; technical/mechanical competency; strong interpersonal, verbal and written communication; proficiency with Microsoft Office and inventory/mainframe systems; ability to prioritize and resolve customer issues.
Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, AS400, JD Edwards (JDE), Act
6d
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Digital Operations Support Analyst
Morton or Peoria
$89k-$134k/yr OnsiteFull Time
2+ YOEKnowledge of communication, problem solving, customer support policies, and technical troubleshooting; ability to gather/upload data, create requirements and user stories, and support global dealer users.
Cat SOS Services, Azure DevOps
1mo
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Senior Field Representative, Field Services Support
Springfield, Illinois, United States
FieldFull Time
3+ YOE3+ years technical experience, industry certification required, valid driver's license, ability to perform diagnostics, repairs, territory and inventory management, and to provide training and customer support.
1mo
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Field Specialist, Field Services Support
Champaign or Bloomington or Peoria or Springfield or Decatur
$22-$23/hr FieldFull Time
3+ YOETechnical school or equivalent with 3+ years related experience, 1 industry certification, valid state driver's license and auto insurance, ability to lift up to 50 lbs, strong electro-mechanical and customer service skills.
1mo
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Senior Field Representative, Field Services Support
Springfield or Champaign or Peoria or Decatur or Bloomington or Mattoon
$20-$24/hr FieldFull Time
3+ YOERequires technical school or equivalent and 3+ years related experience (including 2 years as Technology Service Consultant I), 1 industry certification, valid driver's license and required auto insurance, ability to lift heavy equipment, strong customer service and communication skills.
screwdrivers, pliers, wrenches, electronic testing equipment
1w
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Packaging Manager
Morton, Illinois, United States
$128k-$193k/yr OnsiteFull Time
Manage packaging engineering team to develop returnable and expendable packaging, lead technical problem-solving, support global processes, and communicate with customers and suppliers.
2mo
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HVAC Service Apprentice
Morton, Illinois, United States
$36k-$45k/yr FieldFull Time
1+ YOEHigh school diploma/GED, 1+ year mechanical support or HVAC experience preferred, HVAC trade school preferred, EPA certification preferred, valid driver's license, ability to lift and climb ladders, technical aptitude and customer-service skills.