13 customer technical support jobs at 9 companies in Streator, IL
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Supervisor, Technical Support
Columbia or Sandwich
OnsiteFull Time
Pure Fishing: Global manufacturer and distributor of fishing tackle and gear.
5+ YOERequires 5+ years of IT support experience, team leadership, multi-location support, client hardware knowledge, enterprise platform expertise, troubleshooting, communication, and customer service skills.
Microsoft 365, Microsoft Teams, Microsoft Outlook, Microsoft OneDrive, Microsoft SharePoint, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Entra ID, Active Directory
Spanish Bilingual Remote Customer Service Representative
Joliet or Chicago
$19-$21/hrRemoteFull Time, Seasonal
GetInsured: Provides SaaS platforms for health insurance exchanges and government services.
Remote customer service role handling inbound/outbound calls, managing customer accounts, technical support and data entry. Requires private workspace, 35 Mbps hard-wired internet, camera for training, background check, and full attendance for paid 3-week training.
CaterpillarNYSE: CAT: Manufactures construction equipment, mining machinery, and industrial engines.
Industry knowledge, customer focus, critical thinking, relationship management, business development, value selling, and progressive sales, aftermarket, technical support, or project management experience. Bachelor's degree or equivalent preferred.
Worldwide TechServices: A global provider of technology services and infrastructure solutions.
0+ YOETechnical school certification or equivalent; 0-2 years experience; customer service experience is a plus; OEM certifications; valid driver’s license.
Champaign or Bloomington or Peoria or Springfield or Decatur
$22-$23/hrFieldFull Time
RicohTokyo Stock Exchange: 7752: Provides digital workplace services, imaging equipment, and IT solutions.
3+ YOETechnical school or equivalent with 3+ years related experience, 1 industry certification, valid state driver's license and auto insurance, ability to lift up to 50 lbs, strong electro-mechanical and customer service skills.
Senior Field Representative, Field Services Support
Springfield or Champaign or Peoria or Decatur or Bloomington or Mattoon
$20-$24/hrFieldFull Time
RicohTokyo Stock Exchange: 7752: Provides digital workplace services, imaging equipment, and IT solutions.
3+ YOERequires technical school or equivalent and 3+ years related experience (including 2 years as Technology Service Consultant I), 1 industry certification, valid driver's license and required auto insurance, ability to lift heavy equipment, strong customer service and communication skills.
CaterpillarNYSE: CAT: Manufactures construction equipment, mining machinery, and industrial engines.
Experience troubleshooting software and technical issues; software development or mining and machine background preferred. Must complete open-pit safety training and support 24/7 incident management.
eEquals: Installs residential solar energy and battery storage systems.
Provide customer-facing support and on-site solar system installation, maintenance, troubleshooting, and recordkeeping; strong communication and technical problem-solving skills required.
Illinois State University: Public research university providing undergraduate and graduate degree programs.
Provides first-level technical support through phone, email, and in-person interactions; requires strong communication, customer service, troubleshooting, IT aptitude, and ability to learn quickly.
ComcastNASDAQ: CMCSA: Provides global telecommunications, media content, and entertainment services.
0+ YOEHigh school diploma/GED required, 0-2 years relevant experience preferred, strong communication, customer service, troubleshooting and technical skills for mobile activations and support.
Field Service Representative (Anytown, IL, US, 60446)
Peoria or Reading or Illinois
$53k-$67k/yrFieldFull Time
EnerSysNYSE: ENS: Global provider of industrial batteries and stored energy solutions.
High school diploma or equivalent, basic mechanical aptitude, customer-facing field support experience, valid driver’s license, able to travel daily and overnight (up to 5 days/month), operate forklift, lift up to 50 lbs, use Microsoft Office, and perform technical troubleshooting and preventative maintenance.