225 customer training manager jobs at 108 companies in Niagara Falls, NY
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Training Manager, Canada
Toronto or Canada
$120k-$138k/yrRemoteFull Time
Peregrine: Data integration and analytics platform for public safety agencies.
2+ YOERequires 2–5+ years training or onboarding customers on technical software, enterprise software experience, strong communication and relationship skills, and comfort with 50–75% travel across Canada.
Maurices: Operates retail stores for women's fashion and accessories.
High school diploma or GED required; supervisory experience in customer-focused environments, goal achievement, talent management, professionalism, and willingness to relocate to assigned stores required.
POS, HR, associate ordering system, computerized register system, Microsoft Excel
Zenner & Ritter: Western New York's largest residential home services provider offering heating and cooling services and related solutions.
Lead staff, manage dispatch, train, and coach customer service reps; proficient with Windows, CRM, and MS Office; ensure customer satisfaction and meet department goals.
Leon'sToronto Stock Exchange: LNF: Retailer of home furniture, appliances, and electronics in Canada.
Leadership and people-development skills, sales and customer-service focus, ability to recruit/hire and manage store operations; willingness to learn through a manager-in-training program.
WalmartNYSE: WMT: Multinational retail operating discount stores and supermarkets.
Must be 16+; manage front-end operations, resolve customer and associate issues, train associates, perform physical tasks including lifting up to 50 lbs; flexible to work evenings, weekends, holidays.
BramblesAustralian Securities Exchange: BXB: Provides reusable pallets and containers for global supply chains.
Bachelor or college diploma preferred; experience in sales/service, financial KPIs, account management; negotiation and customer service training; Six Sigma/Lean experience; proficiency with Microsoft Office, Siebel CRM, SAP, Business Warehouse; English required, French desirable.
Microsoft Office, Siebel CRM, SAP, Business Warehouse
Seneca Gaming Corporation: Operates casino resorts and entertainment facilities in New York.
5+ YOE3+ Mgmt3+ years management experience, 5 years customer service in gaming/hospitality, bachelor’s degree preferred, proficiency with Microsoft Excel/Word/PowerPoint, training and coaching experience, valid driver’s license.
Microsoft Excel, Microsoft Word, Microsoft PowerPoint
MattelNASDAQ: MAT: Designs, manufactures, and markets toys and family entertainment franchises.
2+ YOEOversee QA training and auditing for onshore/offshore contact center teams; develop training materials, policies and procedures; strong communication and presentation skills; Salesforce/Outlook/Teams/CATS experience.
The TJX CompaniesNYSE: TJX: Operates global off-price retail stores for apparel and home.
1+ YOE0.5+ MgmtRequires 1 year of retail experience and 6 months of leadership experience, flexible scheduling including nights and weekends, merchandising knowledge, communication, organization, multitasking, and training ability.
BuckleNYSE: BKE: Retails casual apparel, footwear, and accessories for all ages.
High school diploma or GED, or 1–3 months of related retail experience or training. Must provide customer service, support sales, train teammates, work flexibly, and lift up to 50 pounds.
iPad, Point of Sale (POS), Performance Tracker, Sales Presentation Guide (SPG)
Full Time Customer Service Manager Buffalo Central District
Buffalo, New York, United States
$22/hrOnsiteFull Time
Northeast Grocery: Operates a network of full-service supermarkets and grocery stores.
Must be at least 18, with basic reading, writing, math, computer, and communication skills; responsible for training associates, customer service, scheduling, compliance, and front-end operations.
Customer Service Manager / Trainer (NY, Williamsville)
Williamsville, New York, United States
FieldFull Time
Coverall: Commercial cleaning and janitorial services for businesses.
High school diploma required (BA preferred), strong written/verbal communication, training and problem-solving skills, Microsoft Office proficiency, valid driver's license and reliable transportation, ability to lift 50-75 lbs.
Healthy Planet: Canadian retail chain selling vitamins and organic groceries
4+ YOE4+ years retail/supervisory experience, strong customer service and communication skills, flexible availability including evenings/weekends/holidays, basic computer/POS skills, eagerness to grow into management.
CVS HealthNYSE: CVS: Provides retail pharmacy, health insurance, and pharmacy benefit management services.
High school diploma or GED required; bachelor's degree preferred or relevant experience in lieu. Requires retail management or CVS supervisor experience, leadership, communication, customer care, merchandising, and inventory skills.
Lincare: Provides home respiratory therapy and durable medical equipment services.
1+ YOEHigh school diploma or GED and one year of related experience or training, or an equivalent combination of education and experience. Requires customer service, reporting, communication, and staff support skills.
MC Branded: Operates franchise locations of the Jersey Mike's sandwich brand.
0+ YOEQSR experience preferred but not required; reliable, customer-focused, able to train and supervise crew, manage cash, and maintain safety/cleanliness.
Canadian Federation of Independent Business: Represents and advocates for Canadian small business interests.
1+ YOE1–3 years sales or customer-facing experience, valid driver's license and vehicle, comfortable with CRM and iPad, ability to meet sales targets, coachable and tech-savvy.