15,968 customer jobs at 2,757 companies in Worcester, MA
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Customer Service
Agawam, Massachusetts, United States
OnsitePart Time
Dollar TreeNASDAQ: DLTR: Operates discount variety stores selling household and seasonal merchandise.
High school diploma preferred; prior retail/customer service experience preferred; ability to lift 30-50 lbs; strong customer service, organizational and communication skills.
CarMaxNYSE: KMX: Operates a national network of used vehicle retail stores.
Deliver exceptional customer service via phone and in person, schedule service appointments, maintain records, use service systems and spreadsheets, and work flexible hours including nights, weekends, and holidays.
Pryzm: AI-powered platform for federal procurement and government contracting.
2+ YOE2–6 years in customer success, account management, solutions consulting, operations, or customer-facing SaaS; strong written and verbal communication; systems- and metrics-oriented; willing to relocate to Boston, NYC, or Washington DC; US Person required; willing to travel periodically.
VPNE: Provides customer-facing services focused on delivering high-quality guest interactions and account support.
Provide high-quality customer service; read/write English; able to lift 50 lb and push 200 lb; pass medical and security clearance; operate computers and cash registers; be 18+.
Access Information Management: Secure offsite storage and digital records management services.
10+ YOE10+ Mgmt10+ years leadership in customer success or account management in B2B/SaaS; experience improving retention, scaling teams, building health frameworks; strong business acumen, analytics, and executive communication; familiarity with Salesforce and Gainsight.
Town of Concord: Local municipal government providing public services for Concord, Massachusetts.
Provide in-person, phone, and email customer service for municipal electric, water/sewer, and telecommunications customers; prior utilities customer service experience preferred; pre-employment criminal and credit checks and drug screening required.
Stop & Shop: Operates a chain of retail grocery supermarkets.
1+ YOE1+ MgmtLeadership of Customer Service departments; open to supervision, recruitment, development, and budget oversight; strong customer service, communication, and organizational skills.
Customer Service Manager, Airport Customer Experience
Providence, Rhode Island, United States
$51k-$87k/yrOnsiteFull Time
American AirlinesNASDAQ: AAL: Operates a global network of passenger and cargo flights.
2+ MgmtHigh school diploma/GED, experience leading frontline teams, airport customer service knowledge, strong communication, decision-making and critical thinking; ability to obtain USPS clearance and pass FAA background checks.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook
Army & Air Force Exchange Service: Multichannel retailer serving U.S. military installations and personnel worldwide.
Provide excellent customer service, assist customers, process transactions, maintain merchandise, basic computer skills, high school diploma or equivalent; retail experience preferred.
Privy: E-commerce marketing platform for growing online brands.
1+ YOE1-3 years customer-facing experience; excellent written and verbal communication; strong problem-solving; comfortable learning technical products; organized and customer-first mindset.
Walgreens: Retail pharmacy providing prescriptions and health and wellness products.
Provide courteous checkout and customer service, handle cash register transactions, resolve customer issues, maintain merchandising and store appearance; flexible schedule including evenings and weekends.
Carbon Valley: Provides local home services with a customer-first approach.
3+ YOE3+ years in customer service; experience with high-volume calls; strong communication and problem-solving; multitasking in fast-paced environment; customer-first attitude; basic computer skills.
Promoboxx: Marketing platform for brands to share content via retailers.
Entry-level customer support role; customer service experience preferred. Strong communication, attention to detail, ability to learn software, familiarity with spreadsheets, and comfort conducting 1:1 Zoom trainings.
ITWNYSE: ITW: Global manufacturer of specialized industrial equipment and consumables.
5+ YOEHigh school or equivalent and 5+ years customer service/manufacturing experience. Proficiency with Microsoft Office and QAD, strong customer relationship, analytical, organizational, and communication skills, valid USA driver license.
QAD, Microsoft SharePoint, Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Microsoft Access