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3 cx analyst jobs at 3 companies in Arlington, VA

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CX Research Analyst
McLean or United States
$105k-$120k/yr RemoteFull Time
Aretum
Aretum: Provides technology-enabled mission support services for federal government agencies.
5+ YOEBS/BA and 5 years of relevant experience or equivalent; customer experience research, stakeholder engagement, qualitative and quantitative analysis, strategic communication, and U.S. citizenship required.
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1w
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Performance Management & CX Analyst
Washington, District of Columbia, United States
OnsiteFull Time
Empower AI
Empower AI: Providing AI-enabled technology solutions for federal government agencies.
5+ YOEBachelor's degree in IT or related field, Secret security clearance, and 5+ years of experience required; 2+ years in documentation and requirements gathering preferred.
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1mo
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Senior Customer Experience Operations Analyst
Charlotte or New York City or Miami or Arlington or United States
$100k-$120k/yr RemoteFull Time
Darktrace
Darktrace: Provides AI-driven cybersecurity platforms for autonomous threat response.
3+ YOE3+ years in analytics/BI within CX or SaaS; experience with Tableau/Power BI, SQL, Salesforce, Gong; dashboard building, data transformation, and strong communication skills.
Tableau, Microsoft Power BI, SQL, Salesforce, Gong, Gainsight, Copilot, Claude
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