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United StatesRemote · Hybrid · Onsite · Field · All Environments
United StatesRemote · Hybrid · Onsite · Field · All Environments
United StatesRemote · Hybrid · Onsite · Field · All Environments
United StatesRemote · Hybrid · Onsite · Field · All Environments
40 cx analyst jobs at 34 companies in United States
2w
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CX Research Analyst
McLean or United States
$105k-$120k/yr RemoteFull Time
5+ YOEBS/BA and 5 years of relevant experience or equivalent; customer experience research, stakeholder engagement, qualitative and quantitative analysis, strategic communication, and U.S. citizenship required.
2mo
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Digital Lending & CX Analyst
Wallingford, Connecticut, United States
HybridFull Time
3+ YOEBachelor's in finance/accounting/business or equivalent; 3+ years supporting credit analysis/underwriting in consumer/marine lending; advanced Microsoft Office (Excel) and reporting skills; LOS/CRM experience; strong communication and analytical mindset.
Microsoft Excel, Microsoft Word, Microsoft Outlook, Adobe Acrobat, LOS, CRM
1mo
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Analyst CX
Brentwood, Tennessee, United States
HybridFull Time
2+ YOEMinimum 2 years analytics or supply-chain related experience; proficiency in data analysis, reporting, and presentations; experience with Microsoft Excel/PowerPoint/Word/Outlook; Power BI and SQL preferred.
Microsoft Excel, Microsoft PowerPoint, Microsoft Word, Microsoft Outlook, Power BI, SQL
6d
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CX Systems Analyst, Indirect
Westminster or Atlanta
$78k-$108k/yr HybridFull Time
3+ YOERequires 3+ years as a Business Systems Analyst, Salesforce CRM proficiency, advanced Google Sheets skills, analytical ability, and strong cross-functional communication. PRM, Salesforce Communities, or AEC experience is preferred.
Salesforce CRM, Google Sheets, Salesforce Communities
6d
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CX Systems Analyst, Indirect
Westminster or Atlanta
$78k-$108k/yr HybridFull Time
3+ YOERequires 3+ years as a Business Systems Analyst, experience in channel operations, systems administration or data analytics, Salesforce CRM proficiency, advanced Google Sheets skills, and strong analytical and communication abilities.
Salesforce CRM, Google Sheets, PRM, Salesforce Communities
2w
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CRM/CX Analyst
San Antonio or Phoenix
$60k-$113k/yr HybridFull Time
4+ YOEBachelor's degree in business administration or equivalent experience, 4+ years in lead management or CRM, Agile experience, and experience with Genesys Cloud or Salesforce; strong analytical and communication skills.
Velocify, Salesforce, Agile, Genesys Cloud, Microsoft Dynamics, TCPA, SMS
6d
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Customer Experience (CX) Analyst
Lawrence or Wallingford or United States or New York
$60k-$81k/yr HybridFull Time
Bachelor’s degree or equivalent experience; proficiency in Microsoft Excel, basic SQL, project management, data analysis, communication, and managing large datasets. 25% travel required.
Microsoft Excel, SQL, Power BI
8h
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CX Business Intelligence Analyst
Chicago or Denver or Las Vegas or New York City or Phoenix or San Francisco or San Jose or Scottsdale
$111k-$168k/yr HybridFull Time
3+ YOE3+ years in data analytics, engineering, or governance; strong SQL and Python; data modeling, schema design, Snowflake, ETL, reporting pipelines, AI analytics governance, statistical methods, and independent project management.
SQL, Python, Snowflake, dbt, Streamlit, Databricks, Salesforce
3w
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Performance Management & CX Analyst
Washington, District of Columbia, United States
OnsiteFull Time
5+ YOEBachelor's degree in IT or related field, Secret security clearance, and 5+ years of experience required; 2+ years in documentation and requirements gathering preferred.
1w
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Procurement Analyst 2 CX - Limited
Los Angeles, California, United States
OnsiteFull Time, Temporary
Bachelor's degree in a related area or equivalent experience, purchasing and procurement knowledge, strong organization, communication, problem-solving, mathematical, customer service, and software skills.
MAXIMO, BruinBuy Plus, Internet
3w
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Senior Financial Analyst, CX & Renewals
Waltham, Massachusetts, United States
$123k-$133k/yr HybridFull Time
5+ YOEBachelor's degree in finance, accounting, economics, business, or related field; 5–8+ years in FP&A or related finance roles; SaaS revenue knowledge; advanced financial modeling and Excel skills; analytics platform proficiency.
Microsoft Excel, Adaptive Planning, Anaplan, Salesforce, Tableau, Power BI, SQL, Gong
1w
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Budget Analyst (RSCH ADM 2 CX)
Davis, California, United States
$37-$51/hr HybridFull Time
Bachelor's degree or equivalent experience; financial analysis, forecasting, budgeting, account management, compliance, GAAP, cost allocation, grant regulations, and complex problem-solving skills required.
PPS Decision Support, DaFIS, DaFIS Decision Support
1w
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Gifts & Contract Financial Analyst (FINANCIAL ANL 2 CX)
Davis, California, United States
$38-$52/hr HybridFull Time
Bachelor’s degree in accounting, business administration, or finance, or equivalent experience; complex financial analysis and accounting experience; Excel proficiency; strong analytical, communication, organizational, and leadership skills.
Microsoft Excel, Cognos, Veterinary Medical and Administrative Computer System (VMACS), Aggie Enterprise
1d
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Fraud Insights Operations Analyst, Cx False Positive
Tempe, Arizona, United States
$24-$35/hr OnsiteFull Time
2+ YOERequires 2+ years in fraud, finance, or professional operations; strong analytical and problem-solving skills; advanced Google Sheets and Excel skills; fraud prevention knowledge; and cross-functional collaboration ability.
Google Sheets, Microsoft Excel, fraud detection software, Covey Scout for Inbound
1mo
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Fraud Insights Operations Analyst, Cx False Positive
Tempe, Arizona, United States
OnsiteFull Time
2+ YOERequires 2+ years in fraud, finance, or professional operations; strong analytical and problem-solving skills; advanced Google Sheets and Excel skills; fraud prevention knowledge; and cross-functional collaboration ability.
Google Sheets, Microsoft Excel, fraud detection software, fraud detection systems
1mo
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FINANCIAL ANL 2 CX
San Francisco, California, United States
HybridFull Time
1+ YOEBachelor's degree and 1+ year relevant experience; working knowledge of finance policies; spreadsheet and database proficiency; ability to analyze budgets, prepare reports, and communicate findings.
PeopleSoft, UCPath
1mo
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ADMIN OFCR 2 CX
San Francisco, California, United States
HybridFull Time
1+ YOEProvide administrative and analytical support for the Gynecologic Oncology division; manage calendars, projects, budgets, recruitment, events, and communications; bachelor's degree and 1+ year administrative experience required.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Endnote, Mail Clients, Scheduling Software, WebEx, Zoom, Jabber, MyAccess, Bearbuy, Advance, MyExpense
1w
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Business Analyst, North America Surface Transportation Customer Experience (NAST CX)
Atlanta or Bellevue
$74k-$130k/yr OnsiteFull Time
3+ YOEBachelor's degree or equivalent, 3+ years in analytical, business, financial, or tax work, and 3+ years using Excel and data visualization tools. Requires SQL, metrics analysis, requirements definition, and stakeholder influence.
Amazon Bedrock, Amazon Q, Microsoft Excel, VBA, Tableau, SQL, ETL
3w
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Analyst - Customer Experience
Tempe, Arizona, United States
OnsiteFull Time
2+ YOEHigh school diploma or GED required; university degree or equivalent experience and 2–4 years of relevant experience typically required. Analyzes CX systems, manages defects, tests applications, and provides tier-three support.
4w
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Customer Experience Business Systems Analyst
Marlborough, Massachusetts, United States
$75k-$82k/yr HybridFull Time
3+ YOE3+ years in business systems analysis or CX/operations analytics; experience administering CX platforms, building KPI reports, workforce forecasting, schedule creation; advanced Excel; Power BI/SQL preferred.
Dialpad, PolyAI, Descartes, Salesforce, Power BI, SQL, Microsoft Excel
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