HiringCafe
Join our community

3 cx analyst jobs at 3 companies in Baltimore, MD

3d
Save
Mark Applied
Hide
CX Research Analyst
McLean or United States
$105k-$120k/yr RemoteFull Time
Aretum
Aretum: Provides technology-enabled mission support services for federal government agencies.
5+ YOEBS/BA and 5 years of relevant experience or equivalent; customer experience research, stakeholder engagement, qualitative and quantitative analysis, strategic communication, and U.S. citizenship required.
Job PostingView all
1w
Save
Mark Applied
Hide
Performance Management & CX Analyst
Washington, District of Columbia, United States
OnsiteFull Time
Empower AI
Empower AI: Providing AI-enabled technology solutions for federal government agencies.
5+ YOEBachelor's degree in IT or related field, Secret security clearance, and 5+ years of experience required; 2+ years in documentation and requirements gathering preferred.
Job PostingView all
1mo
Save
Mark Applied
Hide
Senior Customer Experience Operations Analyst
Charlotte or New York City or Miami or Arlington or United States
$100k-$120k/yr RemoteFull Time
Darktrace
Darktrace: Provides AI-driven cybersecurity platforms for autonomous threat response.
3+ YOE3+ years in analytics/BI within CX or SaaS; experience with Tableau/Power BI, SQL, Salesforce, Gong; dashboard building, data transformation, and strong communication skills.
Tableau, Microsoft Power BI, SQL, Salesforce, Gong, Gainsight, Copilot, Claude
Job PostingView all