2 cx analyst jobs at 2 companies in Bound Brook, NJ
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CX Global Quality Analyst
Brazil or São Paulo or New York City or Europe or North America or South America
HybridFull Time
1+ YOE1+ year in CX quality, strong analytical and data-storytelling skills, experience with Looker/Zendesk or similar, English and Portuguese proficiency, tech-savvy with AI mindset, ability to work autonomously and with stakeholders.
Looker, Zendesk
1mo
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Senior Customer Experience Operations Analyst
Charlotte or New York City or Miami or Arlington or United States
$100k-$120k/yr RemoteFull Time
3+ YOE3+ years in analytics/BI within CX or SaaS; experience with Tableau/Power BI, SQL, Salesforce, Gong; dashboard building, data transformation, and strong communication skills.
Tableau, Microsoft Power BI, SQL, Salesforce, Gong, Gainsight, Copilot, Claude