2 cx analyst jobs at 1 company in Castleton, VT

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Customer Experience (CX) Business Analyst
Rutland, Vermont, United States
$74k-$96k/yr OnsiteFull Time
Casella Waste Systems
Casella Waste SystemsNASDAQ: CWST: Regional provider of solid waste and recycling services.
3+ YOEBachelor's degree or equivalent experience; 3+ years in business analysis, customer support systems, customer experience, or contact center technology. Requires data analysis, dashboard development, reporting, process improvement, and cross-functional project skills.
Microsoft Excel, Power BI, Tableau, CRM, IVR, CCaaS, Agile
2d
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Customer Experience (CX) Business Analyst
Rutland, Vermont, United States
$74k-$96k/yr OnsiteFull Time
Casella Waste Systems
Casella Waste SystemsNASDAQ: CWST: Solid waste collection, recycling, and resource management services provider.
3+ YOEBachelor’s degree or equivalent experience, 3+ years in business analysis or customer service technology, and proficiency with data analysis, dashboards, Power BI or Tableau, and advanced Microsoft Excel.
CRM, Power BI, Tableau, Microsoft Excel, IVR, CCaaS, Agile