HiringCafe
Join our community

6 cx analyst jobs at 4 companies in Needham, MA

6d
Save
Mark Applied
Hide
Digital CX Analyst
Raynham, Massachusetts, United States
$79k-$128k/yr HybridFull Time
Johnson & Johnson
Johnson & JohnsonNYSE: JNJ: Global healthcare providing pharmaceuticals and medical technologies.
0+ YOEBachelor's degree required; 0–2 years relevant experience; proficiency with Excel and dashboards; strong analytical, communication, and CX measurement skills; English required; travel up to 10%; CX/analytics/digital certifications preferred.
Microsoft Excel, dashboards
Job PostingView all
6d
Save
Mark Applied
Hide
Digital CX Analyst
Raynham, Massachusetts, United States
$79k-$128k/yr HybridFull Time
Johnson & Johnson
Johnson & JohnsonNYSE: JNJ: Provides pharmaceutical products and medical technology healthcare solutions.
0+ YOEBachelor's degree required, 0–2 years relevant experience, analytics and CX measurement skills, proficiency with Excel and reporting, strong communication and problem-solving.
Microsoft Excel
Job PostingView all
6d
Save
Mark Applied
Hide
Digital CX Analyst
Raynham, Massachusetts, United States
$79k-$128k/yr HybridFull Time
Johnson & Johnson
Johnson & JohnsonNYSE: JNJ: Develops and manufactures pharmaceutical drugs and medical devices.
0+ YOEBachelor's degree required, 0–2 years experience in digital analytics or CX, strong analytical and communication skills, proficiency with Excel and reporting, English required.
Microsoft Excel
Job PostingView all
3d
Save
Mark Applied
Hide
Customer Experience (CX) Insights Analyst
Boston, Massachusetts, United States
$73k-$122k/yr HybridFull Time
Manulife
ManulifeTSX: MFC: Provides insurance, wealth management, and investment services globally.
2+ YOE2+ years experience in CX, VoC, analytics or research; university degree in quantitative/business/technical discipline; experience with NPS/OSAT, forecasting, dashboards, and executive storytelling.
NPS, OSAT, Medallia, Qualtrics, Adobe Analytics, Microsoft Excel, Microsoft PowerPoint, Power BI, Tableau
Job PostingView all
2d
Save
Mark Applied
Hide
Customer Experience Business Systems Analyst
Marlborough, Massachusetts, United States
$75k-$82k/yr HybridFull Time
Wind River Environmental
Wind River Environmental: Provides septic pumping, grease trap cleaning, and wastewater management.
3+ YOE3+ years in business systems analysis or CX/operations analytics; experience administering CX platforms, building KPI reports, workforce forecasting, schedule creation; advanced Excel; Power BI/SQL preferred.
Dialpad, PolyAI, Descartes, Salesforce, Power BI, SQL, Microsoft Excel
Job PostingView all
3w
Save
Mark Applied
Hide
Senior Customer Experience Analyst
Boston, Massachusetts, United States
$90k-$121k/yr HybridFull Time
PTC
PTCNASDAQ: PTC: Provides industrial software for design, manufacturing, and service operations.
3+ YOE3+ years CX/VoC or analytics experience, bachelor’s degree or equivalent, hands-on Qualtrics and experience with Salesforce/Gainsight, familiarity with APIs, Snowflake, SQL, Power BI, strong analytical and communication skills.
Qualtrics, XM Directory, Salesforce, Gainsight, Snowflake, SQL, Power BI
Job PostingView all