4 cx analyst jobs at 4 companies in Norfolk, MA
2d
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Customer Experience (CX) Analyst
Lawrence or Wallingford or United States or New York
$60k-$81k/yr HybridFull Time
Bachelor’s degree or equivalent experience; proficiency in Microsoft Excel, basic SQL, project management, data analysis, communication, and managing large datasets. 25% travel required.
Microsoft Excel, SQL, Power BI
2w
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Senior Financial Analyst, CX & Renewals
Waltham, Massachusetts, United States
$123k-$133k/yr HybridFull Time
5+ YOEBachelor's degree in finance, accounting, economics, business, or related field; 5–8+ years in FP&A or related finance roles; SaaS revenue knowledge; advanced financial modeling and Excel skills; analytics platform proficiency.
Microsoft Excel, Adaptive Planning, Anaplan, Salesforce, Tableau, Power BI, SQL, Gong
3w
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Customer Experience Business Systems Analyst
Marlborough, Massachusetts, United States
$75k-$82k/yr HybridFull Time
3+ YOE3+ years in business systems analysis or CX/operations analytics; experience administering CX platforms, building KPI reports, workforce forecasting, schedule creation; advanced Excel; Power BI/SQL preferred.
Dialpad, PolyAI, Descartes, Salesforce, Power BI, SQL, Microsoft Excel
1mo
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Senior Customer Experience Analyst
Boston, Massachusetts, United States
$90k-$121k/yr HybridFull Time
3+ YOE3+ years CX/VoC or analytics experience, bachelor’s degree or equivalent, hands-on Qualtrics and experience with Salesforce/Gainsight, familiarity with APIs, Snowflake, SQL, Power BI, strong analytical and communication skills.
Qualtrics, XM Directory, Salesforce, Gainsight, Snowflake, SQL, Power BI