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CX Global Quality Analyst
Brazil or São Paulo or New York City or Europe or North America or South America
HybridFull Time
1+ YOE1+ year in CX quality, strong analytical and data-storytelling skills, experience with Looker/Zendesk or similar, English and Portuguese proficiency, tech-savvy with AI mindset, ability to work autonomously and with stakeholders.
Looker, Zendesk
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Adv. Analyst I, Infra CX
Hyderabad or New York
HybridFull Time
5+ YOE5+ years technology analyst experience; knowledge of PMP/Prince2 and ITIL; Office 365, Mac/Windows, LAN/WAN, Azure/AWS, mobility and market data experience; strong communication and analytical skills; college degree or equivalent.
Microsoft Office 365, Microsoft SharePoint, Mac, Windows, LAN/WAN, Azure, AWS, Market Data, ITIL
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Senior Data Intelligence Analyst - Customer Experience
San Jose or Draper or New York City or Seattle or Los Angeles County or Austin or Massachusetts or Utah or Houston or Florida or North Carolina or United States
$108k-$152k/yr RemoteFull Time
Expertise with SQL and modern data warehouses/BI, building dashboards and analytics, applying AI/LLM techniques to CX problems, translating analysis to nontechnical stakeholders, partnering cross-functionally to drive execution.
SQL, AI, LLM