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2 cx analyst jobs at 2 companies in Perris, CA

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CX Analyst
Carlsbad, California, United States
$65k-$75k/yr RemoteFull Time
Fashionphile
Fashionphile: Online marketplace for buying and selling pre-owned luxury goods.
3+ YOE3+ years in CX analytics or insights, Qualtrics and BI tool experience, survey design, VoC architecture, statistical analysis, and executive reporting; Bachelor's preferred.
Qualtrics, Quantum Metric, QuickSight, Tableau, Text IQ, XM Directory
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Sr. Analyst, Digital Voice of the Customer
Irvine, California, United States
$98k-$116k/yr HybridFull Time
KFC Pan Europe
KFC Pan EuropeNYSE: YUM: Quick-service restaurant chain specializing in fried chicken products.
5+ YOEBachelor's degree and 5+ years in customer feedback or digital analytics; strong CX management, root cause analysis, project management, stakeholder communication, and problem-solving skills.
FullStory, AppBot, Mobile App Stores, Reddit, Amplitude, Jira, Confluence, Digital InBox/Mailbox, Loyalty and Rewards platforms
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