3 cx analyst jobs at 3 companies in Wayne, NJ
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CX Global Quality Analyst
Brazil or São Paulo or New York City or Europe or North America or South America
HybridFull Time
1+ YOE1+ year in CX quality, strong analytical and data-storytelling skills, experience with Looker/Zendesk or similar, English and Portuguese proficiency, tech-savvy with AI mindset, ability to work autonomously and with stakeholders.
Looker, Zendesk
1d
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Real Time Analyst - Americas
United States or Canada or San Francisco or New York City
$95k-$144k/yr RemoteFull Time
Ashby: Provides all-in-one recruiting software for high-growth businesses.
Hands-on scheduling or real-time management experience in Support, CX, or technical services; strong analytical, dashboard, WFM tooling, SLA, coverage, and intraday decision-making skills.
WFM, dashboards
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Senior Data Intelligence Analyst - Customer Experience
San Jose or Draper or New York City or Seattle or Los Angeles County or Austin or Massachusetts or Utah or Houston or Florida or North Carolina or United States
$108k-$152k/yr RemoteFull Time
Expertise with SQL and modern data warehouses/BI, building dashboards and analytics, applying AI/LLM techniques to CX problems, translating analysis to nontechnical stakeholders, partnering cross-functionally to drive execution.
SQL, AI, LLM