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2 cx analyst jobs at 2 companies in Youngtown, AZ

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CRM/CX Analyst
San Antonio or Phoenix
$60k-$113k/yr HybridFull Time
PenFed Credit Union
PenFed Credit Union: Member-owned, not-for-profit federal credit union providing banking, lending, and investment services to members worldwide.
4+ YOEBachelor's degree in business administration or equivalent experience, 4+ years in lead management or CRM, Agile experience, and experience with Genesys Cloud or Salesforce; strong analytical and communication skills.
Velocify, Salesforce, Agile, Genesys Cloud, Microsoft Dynamics, TCPA, SMS
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Analyst - Customer Experience
Tempe, Arizona, United States
OnsiteFull Time
PulteGroup
PulteGroupNew York Stock Exchange: PHM: Building incredible places for people to live their dreams.
2+ YOEHigh school diploma or GED required; university degree or equivalent experience and 2–4 years of relevant experience typically required. Analyzes CX systems, manages defects, tests applications, and provides tier-three support.
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