1mo
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Director, Customer Experience (CX)
Irvine, California, United States
$171k-$300k/yr HybridFull Time
10+ YOE10+ Mgmt10+ years in senior CX/operations roles; MBA preferred; experience with AI-enabled/digital CX transformations; ability to embed CX in automation and tech initiatives.
2mo
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Associate Practice Area Director I - Cx
Los Angeles or Sacramento or San Francisco
$99k-$149k/yr HybridFull Time
12+ YOE5+ MgmtLeadership in commissioning with 12+ years experience; PE or CXAP; 5+ years management; 5+ years business development in Cx; Bachelors in electrical or mechanical engineering.
CXAP, PE, MEP
5d
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Director Digital Marketing
Napa or San Francisco or Sherman Oaks or Austin or East Lansing or Okemos or Overland Park or Mechanicsburg or Lancaster or Chantilly or Charlotte or Birmingham or Ridgeland or Jacksonville or Miramar
$131k-$172k/yr HybridFull Time
10+ YOE5+ MgmtBachelor's degree required, Master's preferred. 10+ years in marketing technology/digital marketing/CRM/marketing operations and 5+ years people leadership; experience with data, analytics, CX, and MarTech strategy.
CRM, AI, A/B testing
3mo
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E-Commerce Director
El Segundo, California, United States
$170k-$190k/yr OnsiteFull Time
7+ YOE7+ years in e-commerce operations/DTC, experience with 3PLs, Shopify or similar platforms, strong analytics, and leadership.
Shopify, Klaviyo, CX platforms, subscriptions, analytics stack
1mo
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Business Development Director - Development Solutions
Irvine, California, United States
$140k-$195k/yr HybridFull Time
10+ YOEBachelor's degree, 10+ years A/E/C business development experience, proven BD leadership and client relationship management, strong communication and organizational skills, Microsoft Office and Adobe proficiency; Deltek VantagePoint and CX experience preferred.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, InDesign, Photoshop, Illustrator, Deltek VantagePoint
3w
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Senior Manager/Associate Director, Customer Happiness
Calabasas, California, United States
HybridFull Time
8+ YOE8+ years in customer experience with proven people leadership, BPO management, AI/automation deployment, experience with Gorgias/Kodif/Shopify/Klaviyo, strong CX metrics and systems thinking.
Kodif, Gorgias, Kustomer, Richpanel, Gladly, Decagon, Siera, Siena, Zendesk, Shopify, Klaviyo, Okendo, Trustpilot, Amazon, Google, Fuego, Looker, Omni, BigQuery, TikTok Shop, Facebook, Instagram