14 cx director jobs at 10 companies in Ross, CA
1mo
Save
Mark Applied
Hide
Director, CX Business Systems
Chicago or San Francisco or New York City or Austin or Berlin or Bucharest or Dubai or Jakarta or London or Paris or São Paulo or Singapore or Seoul or Sydney or Tokyo
$184k-$234k/yr HybridFull Time
15+ YOE5+ MgmtBachelor's degree or equivalent;15+ years business systems experience with 5+ years managing teams focused on CX systems; expertise in CX strategy, AI adoption, vendor management, and stakeholder leadership.
BrazeAI, Salesforce, Gainsight, Certinia, RocketLane, SupportLogic, SearchUnify
1mo
Save
Mark Applied
Hide
Director, CX Business Systems
New York City or San Francisco
$184k-$234k/yr HybridFull Time
15+ YOE5+ Mgmt15+ years in business systems with 5+ years managing teams; experience leading CX technology strategy, vendor management, AI adoption, and large-scale program delivery; Salesforce and common CX tools experience required.
Salesforce, Service Cloud, Customer Experience Cloud, Gainsight, Certinia, RocketLane, SupportLogic, SearchUnify, BrazeAI
1mo
Save
Mark Applied
Hide
Director, CX Business Systems
Austin or San Francisco or New York City
$184k-$234k/yr HybridFull Time
15+ YOE5+ MgmtBachelor's degree or equivalent,15+ years in business systems with 5+ years leading teams,experience with CX systems (Salesforce,Gainsight,Certinia),AI adoption,program management and stakeholder leadership.
Salesforce, Gainsight, Certinia, RocketLane, SupportLogic, SearchUnify, BrazeAI
1mo
Save
Mark Applied
Hide
Director, CX Business Systems
San Francisco, California, United States
$184k-$234k/yr HybridFull Time
15+ YOE5+ Mgmt15+ years in business systems with 5+ years leading teams; bachelor's degree in IT/CS/Engineering/Business; experience with CX platforms, AI solutions, stakeholder management, and program delivery.
BrazeAI, Salesforce, Gainsight, Certinia, RocketLane, SupportLogic, SearchUnify
3w
Save
Mark Applied
Hide
Director, CX Delivery Central Operations
San Francisco, California, United States
$239k-$265k/yr OnsiteFull Time
12+ YOE12+ years leading analytics/strategy/program teams; deep experience building data platforms, AI/ML, LLMs, and automation; strong stakeholder leadership and product mindset; technical fluency with SQL and Python.
SQL, Python, LLMs
3w
Save
Mark Applied
Hide
Art Director CX
Los Angeles or Menlo Park or New York City or San Francisco
$98k-$144k/yr OnsiteFull Time
4+ YOE4+ years agency or in-house art directing experience; strong conceptual design and art direction skills; able to produce high-quality comps/prototypes with Photoshop, Illustrator, InDesign, Sketch, Keynote; self-initiated projects; detail-focused.
Photoshop, Illustrator, InDesign, Sketch, Keynote
3w
Save
Mark Applied
Hide
Associate Campus Director - Emeryville
Emeryville, California, United States
$70k-$73k/yr OnsiteFull Time
2+ YOEMaster's degree or equivalent, 2+ years higher-education advising experience, supervision preferred, Microsoft Word & Excel and CARS/CX proficiency, strong communication and multicultural competency.
Microsoft Word, Microsoft Excel, CARS, CX
3w
Save
Mark Applied
Hide
Associate Campus Director - Emeryville
Emeryville, California, United States
$70k-$73k/yr OnsiteFull Time
2+ YOEMaster's in Education/Counseling/Management or equivalent,2+ years higher-education advising experience,supervisory experience preferred,proficient with Microsoft Office and CARS/CX databases,strong communication and multicultural competence.
Microsoft Word, Microsoft Excel, CARS, CX
3w
Save
Mark Applied
Hide
Director, Data Science & Algorithms - CX Product Experiences
San Francisco, California, United States
$225k-$282k/yr OnsiteFull Time
10+ YOE5+ Mgmt10+ years in data science/ML/experimentation with 5+ years managing managers; BS in quantitative field required (advanced degree preferred); experience delivering production ML, generative AI/LLMs, experimentation, and product analytics; strong cross-functional and communication skills.
ChatGPT, GitHub Copilot
1w
Save
Mark Applied
Hide
Google Ecosystem Business Development Director
United States or Albany or Arlington or Atlanta or Austin or Beaverton or Bentonville or Boston or Carmel or Charlotte or Chicago or Cincinnati or Cleveland or Columbus or Culver City or Denver or Des Moines or Detroit or Hartford or Houston or Irving or Kirkland or Miami or Milwaukee or Minneapolis or Morristown or Mountain View or Nashville or New York City or Oklahoma City or Overland Park or Philadelphia or Pittsburgh or Raleigh or Redmond or Sacramento or San Diego or San Francisco or Scottsdale or Seattle or St. Louis or St. Petersburg or Walnut Creek
$113k-$302k/yr HybridFull Time
8+ YOERequires 8+ years in business development, sales, alliance, or consulting and 10+ years in complex pursuit management, plus enterprise transformation, executive relationship, and AI, data, analytics, CX, or cybersecurity expertise.
BigQuery, Vertex AI, Gemini Enterprise, Gemini Code Assist, Customer Engagement Suite (CES), Looker, Apigee, Google Maps Platform, AlloyDB, Security Operations, Mandiant, Agent Builder, BigLake, Dataplex
3d
Save
Mark Applied
Hide
Director of Customer Experience
Oakland, California, United States
$150k-$180k/yr RemoteFull Time
8+ YOE3+ MgmtRequires 8+ years in customer experience or operations, including 3+ years leading teams; experience scaling CX in DTC, health, or subscription businesses, with strong analytics, communication, retention, and cross-functional leadership.
Zendesk, Intercom, Kustomer, Gorgias, Gladly, AI
2mo
Save
Mark Applied
Hide
Sr. Director, Delivery Management
Palo Alto, California, United States
$220k-$291k/yr OnsiteFull Time
12+ YOE12+ years in delivery leadership with embedded/Forward Deployed Engineering experience; P&L ownership; executive presence; domain fluency in BPO/CX, financial services, insurance, healthcare, or telecom; proven AI/platform transformation delivery leadership.
2mo
Save
Mark Applied
Hide
Sr. Director Marketing, North America
San Francisco, California, United States
$250k-$275k/yr OnsiteFull Time
12+ YOE5+ Mgmt12+ years in B2B marketing for high-growth enterprise SaaS; leading NA region; build and own regional marketing, pipeline, and brand; strong MarTech domain knowledge; executive presence; hands-on operator.
MarTech, CDP, Marketing Automation, CX
3mo
Save
Mark Applied
Hide
Senior Director, Sales - Customer Service AI
Palo Alto, California, United States
$321k-$442k/yr OnsiteFull Time
7+ YOE7+ years in strategic/enterprise software sales; proven track record in closing large accounts; experience selling AI-powered contact center or CX solutions.