7 cx manager jobs at 4 companies in Aberdeen, MD

1w
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Senior Manger, Product Manager-Family CX, Teen Checking
New York City or McLean or Philadelphia or Wilmington or Richmond
$183k-$250k/yr OnsiteFull Time
Capital One
Capital OneNYSE: COF: Provides credit card, banking, and auto loan services.
4+ YOEBachelor's or master's degree in a quantitative, business, or marketing field, or any bachelor's degree with 4+ years of product management experience; digital product experience preferred.
1w
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Senior Manger, Product Manager-Family CX, Teen Checking
New York City or McLean or Philadelphia or Wilmington or Richmond
$183k-$250k/yr OnsiteFull Time
Capital One
Capital OneNYSE: COF: A diversified financial services providing banking and credit products.
4+ YOEBachelor's or master's degree in a quantitative, business, or marketing field, or bachelor's degree in any field with 4+ years of product management experience; digital product experience preferred.
1w
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Senior Manger, Product Manager-Family CX, Teen Checking
New York City or McLean or Richmond or Wilmington or Philadelphia
$219k-$250k/yr OnsiteFull Time
Capital One
Capital OneNYSE: COF: Financial services offering credit cards, banking, and loans.
4+ YOEBachelor's or master's degree in a quantitative, business, or marketing field, or bachelor's degree plus 4 years of product management experience; consumer digital product experience preferred.
3w
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CSX - Manager, Contact Center Transformation
New York or Tampa or Chicago or Washington or Dallas or Los Angeles or Baltimore or Denver or Minneapolis or Boston or Florham Park or San Diego or San Francisco or San Jose or Philadelphia or Seattle or Pittsburgh or Houston or Portland
$99k-$232k/yr FieldFull Time
PwC
PwC: Providing audit, tax, and management consulting services to businesses.
5+ YOEBachelor's degree,5+ years experience,expertise in CX strategy,customer journey analysis,business process improvement,CRM and KPI-driven decision making,and demonstrated team leadership;willingness to travel up to 80%.
2w
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Program Manager- Caminos Nacional
Baltimore, Maryland, United States
$63k-$71k/yr OnsiteFull Time
Everstand
Everstand: Provides therapeutic residential treatment and mental health support services.
1+ YOEBachelor's in human services and 1+ year relevant experience; knowledge of ORR policy; CPR/First Aid and TCI certifications; valid driver's license; proficiency with Windows 10, Microsoft Office, EMR (Cx360) and Asana; ability to travel.
Cx360, Windows 10, Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, Asana, SurveyMonkey
2mo
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Executive Director, Chase Auto Customer and Client Experience Strategy
Plano or Wilmington
OnsiteFull Time
JPMorgan Chase
JPMorgan ChaseNYSE: JPM: Global financial services firm providing banking and investment solutions.
10+ YOE10+ Mgmt10+ years leadership in consumer or commercial businesses, demonstrated CX strategy and implementation, team leadership, strong analytical and communication skills, experience leveraging AI and building business cases, BS/BA required.
AI
2w
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Affluent Client Experience, Senior Associate
New York or Columbus or Chicago or Wilmington or Plano
$95k-$140k/yr OnsiteFull Time
JPMorgan Chase
JPMorgan ChaseNYSE: JPM: Global financial services firm providing banking and investment solutions.
3+ YOE3+ years financial services experience in product, process, CX, or project management; strong project management, analytic, communication, and stakeholder collaboration skills; bachelor’s degree or equivalent.